My husband had a Thai massage which was adequate. Note: we just returned from Thailand and it didn't quite measure up. I had a sports massage which was painful, but hit the spot, so to speak. and was excellent. The bar on the ground floor - especially Andrea was awesome. And the main dining hall was excellent - made even better by Jordana! Oh and the Jaccuzzi in the room was SUPER! Made up for the extra charge on the Thermo pool.

May have been my mistake, but I thought the hotel had a swimming pool, but it only had a thermo pool on the roof at a charge of E25.00 pp. Found the E50/per couple a bit much. Not much else to dislike. Hotel, staff, location, pretty much everything was fabulous.

The Spa facilities are excellent, and the pool is lovely. The room had a beautiful jacuzzi, was a good size, and was comfy. The breakfast buffet was enough and good. The staff at the front desk, entrance, and spa were friendly.

The ad mentioned all the rooms with balconies, but that's not true. You can use the spa and pool only for one hour a day with a reservation. The gym and spa open at 10:00 a.m., too late. The gym is a micro-gym, not comfortable with more than three people inside. Poor air conditioning. The breakfast staff was not attentive and a bit unfriendly. They complained and talked about unpleasant stuff every day with very loud voices as if nobody was there and nobody could understand them, especially at the beginning or end of the breakfast. They did not refill the buffet enough, only when you asked. They let our plates pill on the table every day, with some tables they didn't.

Nagari is indeed a Gran Hotel. The feeling of grandeur is everywhere. They could easily shoot a movie, there. It is all pleasant, harmonious, nothing is too much, nor too little. A special mention to the rain shower in the rooms and the comfy beds and pillows. It is a treat:) Appreciation for the breakfast and I am sure lunch and dinner are very good as well. The Hotel is equipped with a Restaurant and bar that could easily compete for a Michelin star:) Vigo is a gem and so well-connected via water and road/trains. It is the base spot for your Galician getaway. I had a lovely time end of September and I am sure I will be back and fully recommend a stay at Nagari. The personnel is professional, knowledgeable and attentive to your needs/requests. Thank you. Gracies:-)

I would have preferred a room with natural light facing the main plaza, maybe next time. There are a few rooms facing internal court and it feels little claustrofobia, due to the lack of natural light. As a gentile suggestion, I would have the clima/AC systems checked, as a little too noisy even during night time.

Amazing location and we turned up when they had just turned on the christmas lights and there was a market just outside.

Staff were good when you got their attention. Not their fault I just think they had too many people to serve. The restaurant lacked atmosphere so we chose to eat in the bar. We would have preferred outside but it seemed everyone was either smoking cigarettes or cigars. The spa was nice. The room was amazing however the bed was disappointingly hard.

We have stayed at this hotel a number of times which speaks for itself - we really like it! It’s located by a park near the harbour and only a few minutes walk into the old town center and the hotel standard is very good. Valet parking is available.

On this occasion we were a bit disappointed by some aspects such as no kettle in the room and when one was brought, it didn’t work. Not all superior rooms overlook the park and we were initially given a room to the rear of the hotel but able to move on the second night which was more enjoyable.

Great facilities and location. Spacious and modern room.

Swimming pool and jacuzzi not included in the price. You have to pay separately and book in advance through the spa staff as the receptionist can't do it. And you can use it for just one hour a day which is quite disappointing for a 5* spa... Some of the sauna rooms were smelly or with poor maintenance. Parking not included in the price either, with a fee of 22€/day which is unexpected for a hotel of 5*.

Every star is deserved. The location is good, across a charming park. We had the view to the park and road, but we heard nothing. The room was big and stylish. The main feature was the jacuzzi in the room, separated by a glass, which could be covered for privacy. The coffee was on the house. The bed was huge and comfortable. They provided even house shoes and wardrobe. I had the best sleep on my camino.

Bicycle parking costs 20 Euro. We did not pay it though as it was not announced in advance.

Having had a bad experience at a highly rated Exe hotel, we treated this booking with caution and initially booked for one night. Our caution was misplaced. One glimpse at the room had us immediately returning to the front desk to extend our stay a further two nights. The entire hotel is spotlessly clean. The housekeeping is superb, and there's lots to do. The staff are welcoming with good English spoken. The hotel is furnished beautifully, and materials used are of the highest quality. There's no plastic covered chipboard here. The floor in our room (Standard Double) was Teak, the shower set with marble and the premium jacuzzi bath cleaned and disinfected daily. The linen and towelling were of an equally high standard, and bottles of (free) water replaced every day. Parking our motorcycle beneath the hotel was easy in what appeared to be a dedicated motorcycle bay immediately adjacent to a lift to reception. The spa pool area on the roof was worth every penny (€25 per hour, booked in advance). Although enclosed, in good weather, the staff partially open it and it feels very luxurious. Everything works. Nothing is broken. The breakfasts are varied and plentiful, and the atmosphere is relaxed and calm.

There was nothing to dislike.

This is an excellent hotel which is ideally located on one of the central gardens and within a few minutes walk of the old down and waterfront. All staff were very attentive and could not have been more helpful. We enjoyed the rooftop pool and spa treatment on level 1 noting that additional costs apply to both of these. The bar fridge contained a range of drinks and snacks at reasonable prices. This was a case of you get what you pay for and represented very good value for the facilities and service provided.

Access to the front of the hotel is via a restricted roadway shared with pedestrians. Access to the parking is area from the street behind, however, hotel staff were readily on hand to park the car.

A beautiful hotel next to the Christmas Market. It is exceptionally nicely designed and my room was beautiful and comfortable (as was the bed). Breakfast was very nice. The restaurant looked entincing. Last but not least, the staff was very friendly and helpful. My room request was honoured, which is always a very pleasant experience. (I am aware that sometimes this is not possible - so it is a nice plus, when it happens).