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8.3

328 reviews

Cinnamon Citadel Kandy

Cinnamon Citadel Kandy

124 Srimath Kuda Ratwatte Mawatha, Kandy, 20000, Sri Lanka

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Kids' pool

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Cinnamon Citadel Kandy

Welcome to the Cinnamon Citadel Kandy, a delightful 4-star retreat nestled just 1.3mi from the vibrant heart of Kandy, Sri Lanka! Conveniently located at 124 Srimath Kuda Ratwatte Mawatha, this enchanting hotel offers everything you need for an unforgettable getaway starting at only $106 per night. Immerse yourself in the lush surroundings and enjoy breathtaking views of the mountains and river while you kick back and relax.

At the Cinnamon Citadel Kandy, adventure and relaxation go hand in hand. Dive into the refreshing kids' pool or partake in some thrilling water sports—just a few of the incredible amenities at your disposal. With free Wi-Fi, a 24-hour front desk, and delectable cuisine from the on-site restaurant, you can enjoy both serenity and convenience. Spend your evenings soaking in the live music performances or lounging on the sun deck, and let the stunning garden views wash your stress away.

But that's not all—the hotel has garnered glowing reviews from 328 happy guests who rave about its excellent service and tranquil atmosphere. Whether you're planning to explore local attractions, embark on thrilling adventures, or just unwind in style, Cinnamon Citadel Kandy is ready to be your perfect home base. So pack your bags and get ready for a fantastic stay!

At the Cinnamon Citadel Kandy, your culinary cravings are sure to be satisfied! Start your day with a delightful breakfast at our family-friendly restaurant, Panorama, where you can indulge in a variety of international favorites amidst a warm, traditional ambiance. As the sun sets, indulge your senses even further at Café C, the perfect romantic setting for a memorable dining experience. Whether you're savoring a gourmet meal for two or celebrating a fun family feast, our talented chefs are eager to take your taste buds on an exquisite journey with their European-inspired dishes.

But don’t just eat and run! The hotel encourages you to soak in the surroundings, and what better way to do that than by sipping a refreshing drink on the sun deck? With live music performances enhancing the lively atmosphere in the evenings, you'll find it impossible not to unwind and let the vibrant culture of Kandy sweep you off your feet. Stroll through the beautiful gardens or take in the stunning views of the river and mountains as you recharge for another exciting day of exploration.

For those eager to bask in comfort, there's no shortage of room choices to accommodate everyone—from singles on a solo adventure to families eager for a fun-filled vacation. Engage in leisurely afternoons on your private terrace or marvel at the picturesque lake or garden views from various room types. At Cinnamon Citadel Kandy, relaxation meets adventure at every corner, making it the ideal home away from home for travelers of all kinds. Buckle up for an unforgettable experience!

Closest airports

Sigiriya Airport

45.6mi

Bandaranayake International Air Port

51.5mi

Most popular amenities

Free parking

Restaurant

Kids' pool

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Garden view

River view

Elevator

Kids' meals

Picnic area

Garden

View

Upper floors accessible by elevator

Free toiletries

Balcony

Bidet

Bathtub

Rooms

Superior Garden Terrace in Cinnamon Citadel Kandy

Show 5 photos

Superior, Double/Twin, Garden View, Terrace

1 Double Bed

2 Twin Beds

310 sqft

Garden view

Private Bathroom

Balcony

Bathtub

x3

+

More details

Unwind in our Superior Garden Terrace room with a cozy double bed and two twin beds, providing ample space for a family of up to 3 adults and 2 children. Enjoy a private terrace with garden views and a relaxing bathtub for a truly luxurious stay.

Superior Double or Twin Room with Lake View in Cinnamon Citadel Kandy

Show 5 photos

Superior, Lake View

2 Twin Beds

1 Double Bed

310 sqft

Mountain view

River view

Private Bathroom

Balcony

x10

+

x6

More details

Enjoy stunning lake views from this spacious Superior Double or Twin Room. Accommodating up to 3 adults and 2 children, you can relax on the balcony and soak in the beauty of the surrounding mountains and river.

Deluxe Room in Cinnamon Citadel Kandy

Show 5 photos

Deluxe, Double/Twin

1 Twin Bed

1 Double Bed

390 sqft

Mountain view

Private Bathroom

Balcony

Bathtub

x3

+

More details

Indulge in the spacious 388 sqft Deluxe Room with a Twin and a Double bed, accommodating 3 adults and 2 children. Enjoy the mountain view from the private balcony and unwind in the bathtub with free toiletries provided.

Superior Room in Cinnamon Citadel Kandy

Show 5 photos

Superior, Double/Twin

1 Twin Bed

1 Double Bed

310 sqft

Mountain view

Private Bathroom

Balcony

Bathtub

x3

+

More details

Indulge in our spacious Superior Room with a Twin and Double bed, boasting a stunning mountain view, private balcony, and luxurious bathtub. Accommodating 3 adults and 2 children, it promises a comfortable stay on upper floors accessible by elevator.

Show 6 photos

Superior, Double/Single

1 Double Bed

x3

+

x4

More details

Superior includes either a double bed 131-150 width or a single bed 80-130 width.

Show 6 photos

Superior

1 Double Bed

1 Twin Bed

+

More details

Room Superior

Show 6 photos

Superior, Doubleortwin, Lake View

1 Double Bed

Balcony

Minibar

Flat-screen TV

Dryer

+

More details

Show 5 photos

Deluxe, Queen

1 Queen Size Bed

x3

+

x4

More details

Deluxe includes a queen-size bed 150-154 width.

Show 5 photos

Deluxe

+

More details

Deluxe

Show 6 photos

Superior, Garden View, Terrace

Terrace

+

More details

Superior, Terrace

Terrace

x6

+

x3

More details

Superior With Terrace

Room

Show 3 photos

Deluxe, Single

More details

Guest reviews

8.3

328 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇮🇳

Pradeep

8.2

March 2024

The room was spacious, well-appointed and very comfortable. Unfortunately, since we were at the basement level, the view from the room was not as great as we were led to believe, but, except for this, we were very pleased. The hotels reasonably close to the city center and we had no difficulty in reaching the main tourist attractions and the market. We had booked on a half-board basis and both the breakfast buffet as well as the dinner buffet had an extensive selection of local, Indian and Continental dishes. We would especially like to recommend Chef Rukshan, who prepared some excellent omelets for us at breakfast time.

There was really nothing to dislike.

🇩🇪

Soyza

10

February 2024

We spent our honeymoon from 28th to 31st January at Citadel and it was one of the best experiences of our lives. We were given a great room facing mahaweli river. Waking up to that view is something we can't put into words. The staff was super friendly and helpful. The Buffet had a lot of food varieties and they were all delicious. And the dining area had a beautiful view to give the best dining experience. The staff always checked up on us to make sure that everything was ok. We even went on a boat ride along the mahaweli river and it was something that we will always cherish.

🇬🇧

Dilan

10

January 2024

Although the property is slightly outside of the town centre its a short tuk tuk or car journey from the main city attractions. Perfectly set aside from the hustle and bustle of the town. Staff were welcoming and there was a warm welcome. The rooms were large, spacious, clean and well kept. The pool was nice and not too busy. We had a small workout at the gym which was respectable. The buffet dinner was actually quite good with a separate cool room for desserts and salads. Check in was a little slow (which is usual by our experience of Sri Lanka), check out was fast and efficient. All in all a perfect stay for a few days in Kandy. Drivers quarters were available and our chap said that they were accommodating. We had arranged a tuk tuk tour of kandy so had three tuk tuk come pick us up from the hotel and no-one gave us any funny looks (that we saw).

There was a lot of midges and mosquitos being next to the water, but that is Sri Lanka! This is part of a chain of hotels which is fine, maybe could have added a little more charm to make you feel like you're in the cultural hub of Sri lanka.

🇬🇧

Ian

8.2

August 2023

The hotel location next to the river was great, not very convenient to get into the city centre but we weren't bothered by that, more interested in the calm and peaceful position of the hotel. The pool was really nice and the attendant was extremely attentive and helpful.

Rooms and bathrooms are spacious but could do with being modernised. Food in the restaurant wasn't particularly good, there was a limited choice and we didn't feel that the quality of the food was adequate which is a shame because the service was excellent. On the contrary, breakfast was great.

🇱🇰

Pradeepa

10

May 2023

We had a great time in Citadel kandy. The view by the river and the front view with the pool are stunning. We had booked half board though, wanted to adjust it to B&B due to an unexpected friends dinner invitation. First the hotel staff said it is not possible, but at last when i explained this at the checkout, a kind manager helped us to modify the reservation. I really appreciate this sort of flexibility and support from a hotel staff. I also love the variety of breakfast buffet.. food is nice too.

our first impression about the front desk staff was not that good specially when we asked them for some flexibility, didn’t get much support.

🇬🇧

Ian

8.2

April 2023

Overall comfort of the hotel was excellent, bar staff were very helpful and friendly, room was nice but not overly equipped, general decor and ambience of the reception and bar area was superb.

The buffet spread in the evening was limited - the hotel is no doubt trying to cover many options with different types of cuisine but succeeded only in limiting the choice for some people. Music from an unidentified source could be heard late into the night - don't think it was coming from the hotel but I can't be sure. Slippers in the room would have been nice.

🇬🇧

Seema

8.2

July 2023

The property is lovely and the location is stunning. We had 2 rooms with a view of the river. The breakfast buffet was excellent and all the staff were very good and attentive. It was our son’s 16th birthday and they arranged a wonderful surprise cake. The lobby area is a wonderful space where you can relax and play board games with a very good bar. We really enjoyed our stay here. Thank you to all the staff.

There actually was nothing we did not like.

🇿🇦

Ashyana

9.1

December 2023

Was a beautiful stay. The hotel is beautifully situated on the river side, every morning looking out at the river was peaceful and serene. The breakfast had an abundance of choices! the room was spacious, clean and comfortable. The outdoor terrace was beautiful, we wished we have more time to enjoy the space. The decor was really good, the cultural vibe of the city meets modern design.

🇦🇪

Patvaz

9.1

June 2023

Felt relaxed at the Cinnamon Citadel. Friendly staff, good meals, beautiful location. They even had live music in the evening. We also took the boat ride the next morning; and with cool weather and a slight drizzle, it was a lovely river trip - this, however, is a paid option.

🇦🇪

Daniel

8.2

July 2023

Nice hotel. Good service overall. Little touches like cold wet towel and refreshments on arrival. Rooms were nice considering the location. Breakfast options were good. View was amazing every morning.

Not much negativity on it. Can be quite loud in the morning with people coming and going from the rooms and leaving the hotel. It is a hotel for a few nights but no more

Points of Interest Around Cinnamon Citadel Kandy

Attractions

Maha Vishnu Temple (Maha Vishnu Devalaya)

1.4mi

Natha Devale

1.4mi

Temple of the Sacred Tooth Relic (Sri Dalada Maligawa)

1.5mi

World Buddhist Museum (International Buddhist Museum)

1.5mi

Alagalla Mountain Range

10mi

Ramboda Falls

18.3mi

Gregory Lake

26.3mi

Restaurants

Cafe C

Cuisines

  • European

Ambiances

  • Traditional
  • Romantic

Panorama

Cuisines

  • International

Ambiances

  • Family Friendly
  • Traditional

Amenities of Cinnamon Citadel Kandy

Free parking

Restaurant

Kids' pool

Free wifi

Room service

Fitness center

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Beach umbrellas

Beach chairs/Loungers

Garden view

River view

Elevator

Kids' meals

Picnic area

Garden

View

Upper floors accessible by elevator

Free toiletries

Balcony

Bidet

Bathtub

Stay rules - Cinnamon Citadel Kandy

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Cinnamon Citadel Kandy

Is free parking available at Cinnamon Citadel Kandy?

Yes, parking is conveniently available on site at the hotel with no reservation required, making it easy for guests to find a spot to park their vehicles during their stay.

What are the rates at Cinnamon Citadel Kandy?

For Cinnamon Citadel Kandy, room prices kick off at $106. Remember, prices can fluctuate depending on room type and availability dates. Input your dates for definitive prices.

Which room categories can I book at Cinnamon Citadel Kandy?

The hotel offers a variety of rooms including Standard Suites, Deluxe Rooms, and Superior Rooms with different views such as Lake View, Garden View, and River View. Occupancy ranges from accommodating 2 adults and 1 child to 3 adults and 2 children. Bed sizes vary from Double beds, Twin beds, to a combination of both. Smoking is not allowed in any of the rooms.

Where can guests find entertainment in Cinnamon Citadel Kandy?

Guests at Cinnamon Citadel Kandy can enjoy their time at the hotel by taking advantage of various leisure amenities. They can relax by the kids' pool or enjoy water sports facilities on site. The hotel's garden, sun deck, and terrace offer peaceful retreats with mountain, river, or garden views. Live music performances provide entertainment, while the bar is a great place to unwind. For dining options, guests can visit Cafe C for a romantic European experience or Panorama for a family-friendly meal featuring international cuisine. Those looking to stay active can utilize the fitness center. With kid-friendly amenities and babysitting services available, families can also have a comfortable and enjoyable stay.

Are there restaurants located within Cinnamon Citadel Kandy?

The hotel has two on-site restaurants: Cafe C offering European cuisine with a traditional and romantic ambiance, and Panorama serving International dishes in a family-friendly and traditional setting.

Are both cash and credit cards valid payment options at Cinnamon Citadel Kandy?

Cash is not a valid payment option at Cinnamon Citadel Kandy. Accepted payment methods at the hotel include Mastercard, Visa, and American Express.