What a fantastic hotel - from the moment we arrived to the moment we left we were treated like lords and ladies - it was as if someone had visited a number of the top hotels in the world and identified what they liked most about them - and adapted those plus point to a smallish boutique hotel about 40 minutes from Kandy The beds were sublime - and one of the three rooms we booked got a upgrade to a presidential suite - wow! It is difficult to single out particular members of staff as all were excellent from the team on the gate, to the reception team, to the security team and to the guys (Roshani and Herath) who looked after us in the restaurant. However I would also like to thank the behind the scenes team such as the chefs and kitchen team, the housekeeping team and the top hotel management - a hotel this good does dot happen by magic!

Not one thing

Everything. We really did think this place was wonderful. The location, the staff( especially Lucky) the facilities all are of a high standard. They went above and beyond our expectations- for example they phoned us to tell us where to get off the train and sent a tuc tuc to collect us. They also offered a room upgrade to the Presidential Suite for our last night. The location is off the beaten track,but is a perfect location to travel to Kandy, Pinawalla and lots of other tourist sights. They can get you transport to the sights by either car or tuc tuc. Any you want- just ask Lucky. We had a great 7 night stay,we cannot recommend it enough.

Nothing- only leaving!

The hotel is situated in an amazing and quiet location a bit outside of busy Kandy. It has a lovely well groomed garden and a big swimming pool. The room was very comfortable (mini fridge), clean and large (was upgraded ) offering amazing views from both terraces for sunrise and sunset - absolutely stunning and very relaxing to do yoga or other . The breakfast and dinner was very good offering a variety of Sri Lankan and Western dishes. Many thanks to the very kind and attentive staff for making my stay so wonderful !!! Highly recommended and will definitely come again.

Nothing all was perfect!

Hands down the best hotel stay we’ve ever had. From the moment we arrived we were welcomed so warmly and treated like royalty. All the staff are fantastic, especially Lucky who helped us arrange all our day trips. No request was too much and everyone was always very happy to help. The location of the hotel is unbelievable. Panoramic views from every room. The most amazing sunrise and sunset. The rooms are comfortable and very big. And the food is fantastic, we ate breakfast and dinner in the hotel every day and never got bored of the menu! We couldn’t rate this place highly enough, it’s more than a just a hotel stay, we felt welcomed like family for this very personal luxury experience.

Absolutely nothing- we would (and probably will!) stay again in a heartbeat!

Everything about our stay was lovely. We got upgraded for our honeymoon and the room was beautiful! The bed was so comfortable and they did a lovely display for our honeymoon. The staff could not be faulted! They went out of their way to make sure our stay was perfect and accommodate my mother with dietary restrictions. They even helped us organise a driver for our time there. In particular Roshan really went above and beyond for us. The pool area is stunning and perfect on those hot days. The food was delicious and highly recommend the local dishes!

It was an awesome experience, we got late reaching hotel , almost 9:00 pm..it is located very inside, remotely located n we were worried that hwz hotel will be.....but it's worth..very warmly greeted by the staff, they arranged fr a tuk tuk too fr our driver as he has to leave fr sm urgent work. They even upgraded ur room to suite. The restaurant has good food options but we take only few drinks n enjoyed the live music there at night ...location is very scenic. Manager himself gives personal attention to each n every guest n try at his best to give the best experience, breakfast was good too, though we are vegetarian but good options

The room was large and comfortable. Breakfast and dinner were good although the dinner menu was limited. The staff was friendly and helpful. The hotel grounds (with pool) were beautiful, and the distant views were very scenic. We noticed couples coming to this location to have wedding photos taken due to the attractiveness of the grounds.

Before arriving in Sri Lanka, I sent two messages to the hotel asking for transportation information, but I received no replies. The hotel is located some distance from Kandy on a tiny road in a rather remote location. The owner was very helpful once we arrived on site.

The property is GORGEOUS! Loved the gardens, the pool, the view, the style of hotel building. The staff are incredible - so friendly and professional. Breakfast and dinner were absolutely delicious. Loved the option to have breakfast on the front lawn. I could have spent a few days here relaxing but, to my dismay, only booked one night.

My driver didn’t like the long narrow, at times steep, road he had to navigate to reach the hotel. As a result, I cancelled an evening activity in Kandy so he wouldn’t have to do the drive repeatedly. (Everything else was absolutely perfect!)

Absolutely stunning hotel, location outside of Kandy in the mountains with beautiful views all around. We didn’t realise we were so far away from Kandy however so it’s more of a getaway place to stay and relax rather than as a base to explore kandy as it takes more than 30 min in a tuk tuk or taxi to get to town. Once we stayed at the hotel, the pool is magnificent, the gardens and the grounds. We were upgraded to a presidential sweet with views in every direction and a huge room ! Staff amazing friendly, helpful and professional. I felt like we were on retreat! Food in restaraunt was delicious too.. all the Sri Lankan curries yum. I would suggest staying here a few days as a retreat if you can !

Would have been better to be closer to Kandy, but then being away made it very peaceful .

We loved our stay at the Elegant Hotel - it is a beautiful hotel in gorgeous grounds with stunning views. It is a calm oasis- having only a few rooms and being outside of Kandy (but an easy taxi ride to the Botanical Gardens nearby and the town). We were in the presidential room which was gorgeous and had amazing vistas on two sides. The manager Lucky was absolutely lovely - so friendly, accommodating and clearly knew how to achieve good customer service. The waiter Roshan was another highlight - always welcoming and willing to help- he was there from breakfast to dinner and he never stopped smiling! All of the staff that we met, from the guy sweeping leaves off the immaculate lawn, to the receptionist and security guard were smiling, friendly and service-focused. We have very happy memories of our stay - it’s every bit as good as it looks in the photos and as a family the gorgeous pool with a view was the icing on the cake.

Nothing at all.