Good location, friendly & accommodating staff, breakfast included, rooms with balcony

No fridge, & a coffee machine in the room would have been nice

Location is spledid: perfect starting point for beautiful walks, close to restaurants, shops and lifts. Staff was very friendly and helpful, our room was very comfortable and clean. Separate hal, toilet and spacious shower are a big plus. Our 3 dogs were incredibly welcome, that's lovely. Breakfast was very good, lot of choice at the buffet. Only a few rooms were booked at the moment of our stay and the buffet wasn't available every day, but à la carte breakfast was served; perfect solution to avoid huge leftovers from the buffet!

Perfect for a young couple. The accomodation was so hip. Really liked the style of the room and the furnitures. Coffee, tea and kettle was a nice touch in the room. We have enjoyed the big room that was like a tiny apartment. First hotel i ve ever stayed where the toilet was separate - its awesome if you are travelling with someone. I was sick unfortunately so it was extra useful... The terrace was nice and well usable, we had bit of a view too. The town was cute and you get breathtaking panorama driving up here. Staff was nice as well!

Location! Moderness, pricing

Breakfast-every day the same, very very boring. Luckily, we have been there only for a week! My husband went to golf one morning before breakfast time (half an hour before actual breakfast starts) and asked for a pre-packed sandwich or a little bite he can take with him : receptionist was not willing to ask the kitchen of this is possible. „If there is already someone in the kitchen at this time you can ask.“ First time that we experienced such a „support“…

I recently had the pleasure of staying at the Alaia Lodge during a business trip to Crans Montana, and it exceeded all expectations! The lodge offers an ideal environment for work and relaxation. The serene atmosphere and comfortable accommodation allowed me to concentrate on my tasks, while the practical facilities, such as high-speed internet and a well-equipped workspace, ensured my productivity. The professionalism and attention to detail of the staff really stood out, making my stay smooth and enjoyable. Would definitely recommend.

The hotel has a very good location and the bus stop is just in front of it. The staff were very friendly and they helped me a lot by answering my questions about the area and how to go to certain places. The room was as expected and the pictures on booking.com are just a perfect example of what you are going to get. The prices of this hotel were one of the best prices in Crans Montana. The breakfast was included so in general I liked my stay at Alaïa Lodge and I recommend staying there.

Loved the location near the ski lift. The design is fun, quirky and comfortable. Breakfast had lots of options. We were upgraded to a room with a balcony and the bed was comfortable, the bathroom was also a good size. The staff were very friendly and helpful and allowed us to leave our bags with them after check out.

Blinds in the bedroom blocked out most of the light but not all. We heard neighbours making loud noises in the night so rooms don't seem totally soundproof. Breakfast had lots of options but could perhaps improve on quality of ingredients.

The breakfast and service by the Twin Peaks were exceptional. The breakfast items provided were fresh. Eggs, toasted bread, coffee, a selection a tea, pancakes, fruit, salad etc.

The hotel has a policy of an additional service fee for clean linings - bed sheets, which seems weird despite the already high rate. This aspect of my stay was quite disappointing. A mini fridge was greatly missed in the room and would have been nice.

Clean, well-equipped, modern room. Good breakfast. Good location walking distance to everything in Crans-Montana.

Window didn’t close properly letting noise into the room. The electric kettle supplied couldn’t actually be plugged in, except for in the bathroom, because of the plug type; they should install an outlet below where they put the kettle so that you can plug it in there.

On normal days the breakfast was great, the cleaning service perfekt, and all together the hotel is really dog friendly. We enjoyed our stay.

On the day, when the hotel was not full, the breakfast was not organised as a buffet, but we had to choose on the evening before, what we would like to eat. Unfortunately, the breakfast plate what we recieved the next morning was already cold.