We loved everything about this hotel from the helpful, kind, and courteous staff to the breathtaking views from the balcony from our room and the dining room. Clemence, Charlotte, and Cordelia offered suggestions on what to do, etc. They were all very kind and helpful. They recommended some fabulous hiking trails too. We enjoyed the hearty breakfast and the variety of meats, cheeses, fruits, breads, and eggs! Our family of five found the dinner at the hotel restaurant just as delicious as the breakfast! We hope to return to this paradise and stay at this hotel!

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Excellent and quiet location with a moutain ambience. The hotel is sourrounded by a forest, at 5 min walk to the cable car up to the glacier. A nice interior design and decoration of the lounge. The room is spacious, perfectly clean, with a good TV. We slept very well, the bed was very comportable. The balcony is large with an amazing view towards the mountains. The personnel is exceptionaly friendly and very helpful. We felt the genuine kindness of the people there. The restaurant has a nice architecture and it offers a fantastic panorama and a delicious food. The breakfast buffet was excellent. The evening meal was made of high quality products, nicely presented dishes, full of taste. Excellent service! We stayed for 3 nights and enjoyed 3 dinners. Such an amazing time! We will certainly come back again to this exceptional hotel and restaurant.

An exceptional stay with a vibe that combines classic chique with modern standards as of the facility and staff. Fantastic breakfast, a welcoming, attentive and well-trained team. A breathtaking view and an evening kitchen with so much attention to detail. The wooden rooms and big balconies are a big plus. Shuttle service made the stay very convenient despite not being centraly located. We would stay again without checking other options (unless booked out).

We were upgraded to a newly renovated room. The staff were nice but especially the waitress in the restaurant. She was super friendly and lovely. We were there for Sierre Zinal race and they opened up the breakfast room at 4am for us and she was there to help - I believe this was a one off as there were many of us there to do the race.

It was a little warm in the room so we had to open the window in the middle of the night

I was particularly happy to see the hotel's compromise with sustainability. They offer their own filtered water at the room and at breakfast, and in the morning you can find delicious home made joghurt and birchermuesli. Lovely detail! They had a free shuttle to the Omega European Masters, which was perfect, and the team in both reception and restaurant were so kind. Would recommend!

- Amazing mountain views ! Was the absolute best part. - Balcony where we enjoyed sipping on a glass of wine in the evening as well as a cup of coffee in the morning with such peaceful scenery. - Very nice and helpful staff! - Comfortable bed - Breakfast (buffet!)

Everything was so great ! But if we had to be « picky » … I’d say the fact that there was a coffee machine but just instant coffee sachets. Also there wasn’t a double or queen bed but 2 twin beds pushed together.

The room is fully renovated, with great views, nice terrace and very clean. quality-price is a very good choice. Breakfast was fantastic. A good choice to ski in Crans-Montana. free ski navette is nice, and you can walk from ski lift to hotel.

The lobby and bar areas could be renovated to match the renovated rooms, however the atmosphere and kind personnel were great.

It is an old hotel which would need renovation but don't let that turn you off... our room was super clean! Not many times you can find a bathroom so clean even in a newly built or renovated hotels. Quiet location and nice views. Staff was friendly.

Breakfast could have a bit better selection for this price range. Parking spots were limited on the weekend when the hotel was full.

The fondue dinner was unbelievable and customer service at the hotel great. All the staff were welcoming and accommodating.

20 CHF per person to use the sauna is pretty steep. And you have to reserve in advance, which we did not realize. Big bummer.

The view is as beautiful as the pictures show! The staff was friendly and they arranged all for our late check-in. The breakfast was also really nice.

It was a particularly warm day, so the room became a bit stuffy at night since there was no AC (opening a window didn't help).