Location was great, useful lift, friendly staff on reception. The hotel has some great cafes and bars nearby. Breakfast was varied. As there’s no onsite bar or restaurant it would be nice if the room service situation was clearer.

Pillows, they just collapse when you put your head down! Breakfast, the first morning nothing had been cleared nor refilled, no eggs etc, with an hour to go. Second morning this had improved greatly. Coffee isn’t great. Staff polite but not friendly.

I had an amazing stay at this hotel! Its central location was perfect for exploring the city and visiting all the main attractions with ease. The staff were incredibly friendly and helpful, making my experience even more enjoyable. I truly loved being there. 10/10 – I’ll definitely stay here again on my next visit!

Excellent location, in the centre of the old city of Fribourg and conveniently just a few steps away from a bus stop. The room was kept very clean. Helpful staff.

Can get a bit noisy outside the hotel in the evenings, but not late into the night and closing windows was effective. No air conditioning but we were provided by a small fan, which was sufficient to keep cool.

The room was comfortable and the location, in my case, perfect. It should also suit most people, being so central. Sorry, did not take breakfast at the hotel - pricing slightly on the exorbitant side. Also, the staff went out of their way to accommodate me in a suitable room despite the hotel being very full.

Issues with initial payment and unjustified rejection of card.

The staff are wonderful, thoughtful, and helpful. The hotel is a beautiful building. The location is great. The city view from the room is amazing. The bed is comfortable, the shower and TV is great. We will definitely stay there next time.

Nothing.

The general location, right in the centre of town

The bells! Especially on the Sunday morning, they went on and on, but every 15 minutes it seems there was more bell ringing. The hotel is right opposite the Notre Dame, so it was pretty noisy. On the second stay people in the adjoining room were pretty noisy late into the night as well.

The personnel and the management are really client focused and friendly Well located in the historic area of Fribourg Center/ Old town Very good connexion with bus and train station, easy access

The room was clean and there was a kettle and toilettries. There was a really good choice for breakfast. the hotel is clean and quiet.

it was confusing that I had to pay on arrival when I thought I had already paid online (booking.com)

Good location in the center of the old town Very nice and helpful staff. Nice and big room. Parking in front of the hotel in the street (we came on a holiday- so it was free) Complimentary water bottles and candy in the room.

The shower stream was like a drizzle but a hursh one- (an pleassent - in our opinion) with no option to change. The mattresses was fine- in comparsent to other hotels we visited in Switzerland. But the pillows were a bit lumppy. The lighting in the room was connected both the main light and the over head light. Not possible to turn on/off just one of them.

A very clean and warm hotel with a superb central location. All staff very friendly, rooms a nice size. Good breakfast. Bed very comfortable.