The breakfast was wonderful. The room was very nice. The hotel is lovely. The staff were very helpful. My husband made use of the laundry facilities. I think this was the only hotel we stayed in (and there were several) that had a washer and dryer.

The only downside was the walk from the train station to the hotel. It was uphill, which was somewhat difficult for older folks with heavy suitcases. We should have gotten a taxi or let them know to pick us up. They very helpfully dropped us off at the end of our stay.

Lovely hotel with really knowledgeable and friendly staff. Loved the Endagin travel pass. Very nice breakfast with lots of choice. Room was quiet, spacious and spotless. We drink tea rather than coffee and a kettle was provided on request. Heated outdoor pool with fantastic mountain view was also great.

Nothing much to report. A small fridge for milk and wine would have been really useful.

Great location in Pontresina next to Alp Languard lift and best hike in the area. Manager and front desk staff were exceptional. All spoke many languages and offered helpful recommendations. The snow card was terrific providing free local bus train lift transportation. The hotel is adjacent to great pool complex. Highly recommended!

Nothing

We arrived in the evening and needed to eat dinner, but the hotel doesn’t have a restaurant, so the receptionist called another hotel and made a reservation for us. We didn’t realize that the restaurants in Pontresina require reservations and are usually fully booked. We would not have had dinner otherwise.

Everything! Friendly, very welcoming and helpful manager and staff. Pontresina was a very clean alpine city with full flower boxes everywhere - so lovely! Good dining options and lots of activities nearby.

Uphill hike from train station - though a longer, less steep option was available. Taking the bus to Pontresina Post (as was suggested to us by the manager) was a great alternative for our arrival with baggage.

The room, location, cleanness, services, staff helpfulness and kindness were above expectations. The access to pool and spa was the cherry on the top. We had a great time there! The location is also nice in the center of the village with many options to have a coffee/lunch/dinner/drink nearby. Great view of the snowed mountains. We got a free bus ticket by the hotel for the whole region valid throughout all the days of our stay there.

A tiny bit of lag of the wifi.

Room was nice, spacy and clean, and breakfast was excellent. The cable car ticket was huge plus!

We didn’t get the info that it should have been compulsory to reserve a parking slot in advantage and there was no space for our car. Had to use the public parking hall.

A great location, close to everything in Pontresina A rich and delicious breakfast There is an amazing view from the 4th floor rooms Perfectly clean A free pass to Bellavita's pool and spa (indoor and outdoor pools, outdoor Jacuzzi, lovely spa area) Engandin card (free regional public tranaport)

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Everything, staff were amazing, we had a pass to the pool and the spa and both were fantastic. Breakfast was a treat, everything provided, excellent choice. Stay for 2 days and you can enjoy the bus, train and the mountains free of charge, called the Engadine pass which is wonderful.

Nothing

Very friendly and helpful staff, great location and breakfast. Direct access to the local spa and pool.

Room was extremely hot during the night. The double bed was actually two individual beds that were not joined in any way leading to a gap forming over night. how this was corrected by the staff once they were alerted to it.