A very small hotel with an excellent and very obliging manager. I arrived early and he made me a complimentary cup of tea served with chocolates as my room was prepared - I could check in! Amazing customer service! My room was extremely warm and comfortable. The breakfast was very fresh, typically Swiss and plentiful. And, the manager organised a free and complimentary public transport ticket for me.

The only negative/ unfortunate thing was the English speaking TV Chanel’s were not working during my stay. They were scheduled to be fixed However, the manager found the German Chanel where Hoch Deutsch is spoken- this I was able to understand.

Secure parking in a fairly central part of St Gallen and a very helpful receptionist helped us settle easily into our very comfortable room., We appreciated the lift and again the receptionist offered to carry bags. The room was well equipped with everything as was the bathroom. Thé receptionist told us of two nearby restaurants which would be open that Bank Holiday Monday, which was very helpful as it was raining. In the event we found we were in reasonable distance of the very pleasant AltStadt. We enjoyed a very pleasant breakfast and enjoyed an interesting conversation with the same courteous receptionist and some other guests.

Although we were in the quiet back section of the hotel, one of us was kept awake by the constant noise of metal barriers being dismantled during the course of the early hours. Apparently such night time working is not allowed in Switzerland but it had been a Bank Holiday event. the one of us who is deaf did not suffer this interruption.

We had a wonderful experience here. The concierge was so kind and friendly and helped us with everything. The beds were super comfortable and the bathroom was beautiful. Our two kids felt welcomed and loved the hotel. It was an easy walk to downtown—even with kids—and an easy bus from the train station. (Honestly, we could have walked, but kids….) The breakfast was great and everyone found something they liked. We loved this place and would absolutely stay here again!

Nothing!

Location, facilities are superb, the attention and support of the staff, always kind and available to provide information for the trip. Location is perfect for travelling from St. Gallen to either Säntis or Liechtenstein on a one day trip, ask the hotel if your reservation is eligible for the promotional tourist card for the Allgäuer region so you can get discounts on transportation and attractions. The rooms have a nice retro ambience vibe with moss green color furniture, with night desks integrated in the beds, radio, frigo bar with local beers, and provide a nice view from the balcony.

Like many European hotels in the hottest months of summer you can struggle a bit with AC but they provide a portable ventilator which will be enough.

Spacious rooms, absolutely amazing staff! They went out of their way to make our stay comfortable! They recommended a nearby restaurant for dinner that was fantastic! Incredibly clean and well taken care of facilities. Would definitely recommend!!

There isn’t air conditioning (understandable) but they do provide fans. If you open the windows there is traffic until quite late at night. But none of that would keep me from staying there again!

I liked everything about it. The rooms were confortable, very clean and the wifi was good. I was a bit sceptical at first regarding the location, but it's not that far away from the train station. I was with my mom and had luggage so we took a bus; you can easily take busses 3, 4 or 6 a few stops until Olma Messen. Otherwise it's like 20 mins away walking distance from the train station and the city center is about 10 mins away walking distance. Also, we did not include breakfast inititially in our booking, but we changed our minds eventually and it's good that we did. The breakfast they provide at the hotel is varied and delicious (milk, yoghurt, cereal, cheese, ham, a few vegetables, butter, jam, coffee machine, boiled eggs). And finally I liked that it is a family business and they were super nice and proactive. They saw I booked for 4 people, so they gave us side rooms that communicated through a door which they opened for us; basically we had a very large apartment with 2 bathrooms which was amazing for us! To the hosts: thank you for the wonderful stay; I would have stayed longer, and will definitely stay there again.

The hotel is located a 15-minutes walk from the main station (or 3 bus stops). This friendly hotel is very well run by the host and his wife, he is present and helpful and is taking good care of all the guests. You really have the feeling to go home after a long day at work and you find a relaxed and family atmosphere. I stayed in a double bed room, which is situated on the rear with nice view of the surroundings. Comfortable and new bathroom with shower. Breakfast has all you need to have a good start of the day, starting at 7 a.m. WiFi works very well in all the hotel

I missed a second socket near the bed to charge my PC, there is only one and it was busy for my phone.

We liked about everything! The room was tidy and clean. The bathroom was immaculate. The hallways are spotless. We want specially mention the owners, Christian and his wife who gave us a warm welcome. They also engaged us with very nice conversations and gave us tips in getting around the town. We definitely would recommend this hotel!

Nothing.

- it’s in good state/well kept, fairly spacious and - only 10 mm away from the center - It has rollers so that you can get complete darkness to sleep - it has a little balcony with view over a beautiful building at the back - breakfast was included and quite good quality (the plain bio yoghurt was delicious) and there was fresh bread. - owner very friendly and helpful

if you are looking for a romantic location this isn’t necessarily where you should stay but if you are looking for a not too expensive place close to the center it’s definitely a place to stay

Hotel exceeded my expectation and was excellent value for money. Manager is very eager to please and arranged for early check-in at my request. Our rooms were attractive, included fridges. Also quiet with balconies and an attractive view. Good central location. We also had a surprisingly good dinner at Nett's restaurant just down the street. I was only looking for an average beer garden but it instead offered excellent food, wine and service in a very attractive garden. All four of us were very happy.