1. Location excellent within walking distance of city centre and central train station. 2. Christian was an excellent host welcoming guests and accommodating our every need. I arrived early but Christian took my bags to my room and offered me coffee and croissant while I waited for the room to be ready. Felt so welcome and at home there. 3. Comfortable bed. Large shower. I requested a quiet room and was given a beautiful room at the back of the hotel. 4. Breakfast was simple but yet had everything I needed to start the day.

For a solo traveller it is expensive for time of year. However, relative to prices in Switzerland probably good.

A very small hotel with an excellent and very obliging manager. I arrived early and he made me a complimentary cup of tea served with chocolates as my room was prepared - I could check in! Amazing customer service! My room was extremely warm and comfortable. The breakfast was very fresh, typically Swiss and plentiful. And, the manager organised a free and complimentary public transport ticket for me.

The only negative/ unfortunate thing was the English speaking TV Chanel’s were not working during my stay. They were scheduled to be fixed However, the manager found the German Chanel where Hoch Deutsch is spoken- this I was able to understand.

From my arrived’s moment, the welcome, kindness, attention, delicacy, cleanliness, comfort, the place is something that you couldn’t have any complaints about; my room was a studio style, I was impressed by the extremely large balcony, with a view of the front and the back of the property... the bathroom was spacious and extremely comfortable, as was the kitchen and the bedroom for sleeping and resting like at home.

Secure parking in a fairly central part of St Gallen and a very helpful receptionist helped us settle easily into our very comfortable room., We appreciated the lift and again the receptionist offered to carry bags. The room was well equipped with everything as was the bathroom. Thé receptionist told us of two nearby restaurants which would be open that Bank Holiday Monday, which was very helpful as it was raining. In the event we found we were in reasonable distance of the very pleasant AltStadt. We enjoyed a very pleasant breakfast and enjoyed an interesting conversation with the same courteous receptionist and some other guests.

Although we were in the quiet back section of the hotel, one of us was kept awake by the constant noise of metal barriers being dismantled during the course of the early hours. Apparently such night time working is not allowed in Switzerland but it had been a Bank Holiday event. the one of us who is deaf did not suffer this interruption.

The Hotel is very well managed. In walkable distance to the city centre and Kantonsspital. The staff is exceptionally nice and helpful. As I was on an emergency visit at the Hospital and had to leave earlier than expected they've without hesitation reimbursed me for the nights I couldn't stay. If I had to go to St. Gallen again this would be the place I'd stay.

We had a wonderful experience here. The concierge was so kind and friendly and helped us with everything. The beds were super comfortable and the bathroom was beautiful. Our two kids felt welcomed and loved the hotel. It was an easy walk to downtown—even with kids—and an easy bus from the train station. (Honestly, we could have walked, but kids….) The breakfast was great and everyone found something they liked. We loved this place and would absolutely stay here again!

Nothing!

Location, facilities are superb, the attention and support of the staff, always kind and available to provide information for the trip. Location is perfect for travelling from St. Gallen to either Säntis or Liechtenstein on a one day trip, ask the hotel if your reservation is eligible for the promotional tourist card for the Allgäuer region so you can get discounts on transportation and attractions. The rooms have a nice retro ambience vibe with moss green color furniture, with night desks integrated in the beds, radio, frigo bar with local beers, and provide a nice view from the balcony.

Like many European hotels in the hottest months of summer you can struggle a bit with AC but they provide a portable ventilator which will be enough.

Spacious rooms, absolutely amazing staff! They went out of their way to make our stay comfortable! They recommended a nearby restaurant for dinner that was fantastic! Incredibly clean and well taken care of facilities. Would definitely recommend!!

There isn’t air conditioning (understandable) but they do provide fans. If you open the windows there is traffic until quite late at night. But none of that would keep me from staying there again!

Rom was excellent! So cozy and clean with a quite big bathroom. In the corridor you can make a cup of tea or creamy coffee for free. The staff was so polite and attentive to us.

Breakfast was a bit expensive (17 CHF). You can make a light breakfast only with sandwiches, yoghurt, fruits and cookies.

I liked everything about it. The rooms were confortable, very clean and the wifi was good. I was a bit sceptical at first regarding the location, but it's not that far away from the train station. I was with my mom and had luggage so we took a bus; you can easily take busses 3, 4 or 6 a few stops until Olma Messen. Otherwise it's like 20 mins away walking distance from the train station and the city center is about 10 mins away walking distance. Also, we did not include breakfast inititially in our booking, but we changed our minds eventually and it's good that we did. The breakfast they provide at the hotel is varied and delicious (milk, yoghurt, cereal, cheese, ham, a few vegetables, butter, jam, coffee machine, boiled eggs). And finally I liked that it is a family business and they were super nice and proactive. They saw I booked for 4 people, so they gave us side rooms that communicated through a door which they opened for us; basically we had a very large apartment with 2 bathrooms which was amazing for us! To the hosts: thank you for the wonderful stay; I would have stayed longer, and will definitely stay there again.