Everything about this hotel is five star except the price. Although the lobby with its small size was a little underwhelming, I soon found out the staff and service is as good as any luxury hotel. They make a point of always opening the door when you enter and that's just the start of it. I loved the location too. MRT is 5 minutes walk away, and also Taipei Main Station is within walking distance at about 15 minutes. Everything is nearby from luxury shopping to breakfast and dining.

I found the breakfast option expensive so I didn't take it. The neighborhood is packed with places serving breakfast so it was not a loss.

If using US dolloar when you checking out the hotel

The Nikko is very centrally located on a lovely boulevard with easy access to subways. The hotel staff was very attentive and helpful. We found that the room was reasonably large and well-equipped, with a comfortable, large bed. The bath was fairly normal in its layout and facilities.

Maintenance in the room could have been a little better, with a little mold behind the sink and a door that barely closed. The blackout blinds worked fine, but were a little tattered. Although we enjoyed our stay, the hotel was a bit expensive.

the hotel was undergoing renovations at the time however this did not interfere with our travel plans. The staff were so polite. Our room was a little older however it was a great size, comfortable bed and lovely bathroom. Location was absolutely perfect for getting around. A short walk to the train and bus and was so easy to get to rainbow road. Lively at night, easy to shop as hotel was in centre of it all. Once in rooms, you could not hear any noise. Was great!

nothing

We checked in early before rooms were ready. When we came back later to pick up our room cards, the front desk person, who was NOT the same person who checked us in, knew who we were even before I could tell him my name and he had our cards ready to give to us before we got to the front desk. My wife and I were very impressed. Rest of the front lobby service was equally impressive with door persons opening the main door as you walked up and a door person helping to hail taxis, even screening taxis to make sure you got a more comfortable ride. Our room felt very clean and comfortable. Overall, an excellent value for the price.

Nice, clean bright hotel decor. Friendly staff

Central heating. The rooms were very cold and thermostat unadjustable. We all felt very cold the first night, esp, my parent. We asked for a standalone heater which was provided and made the second night more pleasant.

Separate toilet, with heated toilet seat. Pyjama/night shirt was quite a nice touch.

Power sockets - would've been nice if they're international ones. Other hotels we've stayed at in Taiwan all provide international sockets in the room

Very good service and the employees there are very friendly. Location is in the central of Taipei, many good restaurants are surrounding the hotel, you won’t have any problem to have good food there.

Non

Location, room cleanliness, facilty and very coureous staff

Breakfast room under renovation, so breakfast served in another room, not well suited for buffet, and choice very chinese, not much for westerners.

Location and cleanliness

Gym facility is small