Good, comfortable airport hotel. Good value for money. Food was good quality.

After booking, I requested the free shuttle service from the airport. I explained a car from the conference I was attending would drop me off at the airport but they kept asking for my flight details. I even called the reservations area to explain I was not flying in but still needed the transfer. Long story short, they didn't provide the shuttle service.

The location and the serenity. The lodge was beautifully kept and the staff were excellent.

Miscommunication between booking.com and the lodge. We had to wait for an hour for the shuttle and despite messages saying they were on their way they never arrived. iIn the end had to get a taxi. However the manager at the lodge was very apologetic and reimbursed our taxi fare. I do not blame the lodge for the mix up.

Beautiful location in close proximity to the airport. Incredible bird watching and a gorgeous view of Kilimanjaro from the pool. They accommodated early (4:30 AM) departures and even provided breakfast boxes.

While the staff claimed to offer vegan breakfast, the “vegan” breakfast box contained boiled egg and non-vegan pastries, leaving one of our party hungry.

We used the hotel overnight as we had an early flight from Kilimanjaro airport. The hotel was on the expensive side for the facilities, but it was the nearest available place on a tight timeframe!

Rooms didn't have a TV or wifi. That didn't matter to us on this occasion, but for the price you'd expect a little more in the way of facilities.

I took a take away box for breakfast but it was edible and based on locally available food. My 3 year old son loved the room as well and it was very child friendly. Dinner ambiance was lovely and meal tasty.

The rooms could benefit from Internet service to facilitate on line check in and communication.

Great location and despite it being close to the airport you didn't notice the planes, in fact, was great seeing the few take off and land. The rooms are situated in their own little bit of the lush gardens and were very private. Very friendly and helpful staff throughout.

Nothing!

A little piece of Africa, conveniently close (5 minutes) to the airport inside the airport grounds. . Lovely views of Kilimanjaro on a clear day.

Dining room a bit utilitarian. Good took ages, but delicious once it arrived

We landed at 3 o'clock in the morning at kilimanjaro Airport and arrived one hour later at the lodge. Without any problems we could already enter our room. Great place, unbelievable views, friendly staff. 200% recommandable!

That we had to leave 😀

We had an early flight out and they prepared a nice box breakfast for us. It was very good. Mostly, we liked the wonderful hospitality of the staff!

Nothing

Great location (5 minutes to the airport terminal), clean room, air conditioning, excellent pool, dinner food was delicious, friendly staff.

Bed was extremely firm, pillows were lumpy, shower didn't drain well, some ants in the bathroom.