The staff was excellent. Justin who worked at the desk personally brought me to the hospital and stayed with me, to confirm that I did not have malaria. I was traveling alone so this was over and beyond what I expected, but it was very reassuring.

The showers did not have good water pressure and I could not get hot water. Also, maybe just keep an extra eye out for women traveling alone who get encouraged to drink maybe more than they are used to because there are some security issues with people hanging out at your bar with not the most honest intentions. It’s a little scary. Massage lady did not show up for work on a Saturday.

room had sea view but you could only see rooftops and palm trees :( :( the ac was working so could sleep well - so to that extent it was okay for a one nighter but wont stay long here as that does not rock my boat

there was no soap for bathing. after asking for it i got more conditioner and shampoo. both of which REFUSE to get washed off unless i am willing to run the hottest possible water temperature in the swelting heat of Dar es Salaam. didnt like that. also too many flies in the breakfast area - unhygenic. i really really wish i dont fall ill.

This is a very beautiful hotel, right on the water, and in a safe and prestigious part of Dar es Salaam. The layout of the property is really nice. There are enough interesting places to eat/drink nearby within a 10-15 min walk.

The Wi-Fi (Internet) was really not dependable, and this has consequences for those of us who rely on it for work, as well as those who stay here as a tourist with kids. A small suggestion for the outside bar — pls find a way to drastically reduce the number of flies and wasps that hover around you as you try to have a drink. I have not see this elsewhere with similar property layout and therefore not sure why this has not been addressed.

The operations / management leads are excellent. They seem to have strong hospitality experience. I think the staff are working miracles in a property that needs upgrades. Upgrades should be provided to make their lives easier, too.

Need more humidity control in the room. Beautiful property but probably needs extensive HVAC upgrades. I think it impacts staff, too. Perhaps add mounted fans in the hallways, since they are open air. Laundry service was prompt and they returned all items, but they should switch to using pencil when marking their check sheet. I had several garments ruined from the blue ink of a pen. I wasn’t charged for the cleaning of those items, but it’s not the worth of destroyed garment. Not all clothes were cleaned fully, I ended up washing select items at the next destination. Flies. More fans (or something) to deter the flies from circling next to nice lounge areas.

Amazing views! Delicious breakfast! After two days of traveling it was nice to finally kick back in a nice comfortable space! 10/10 on the breakfast! Goodluck,Fulaha and Alphonse were amazing during the breakfast service! Very attentive and hospitable! Always pleasant and smiling!

They accidentally charged me for an airport transfer. I took an Uber to hotel because I asked about the transfer and they replied two days after I was already at the hotel. It was reversed however. The tv is quite far from the bed and there was this out of placed beam right in front the bed.

Likes: friendly staff, good food, very clean, spacious room, lots of hot and cold options at breakfast (cereal, crepes, omelettes) but quite expensive. Restaurant on site served a variety of food which was very tasty: lobster, pizza, curries. Beach was very close but not the greatest (sand needs a clean). I felt very safe-lots of security and staff bodies. The gardens were stunning and grounds were very clean. Close to airport (download Bolt for cheap taxi). Hot shower and good powerful water.

Dislikes: card payments can be a faff, eg. We were charged twice for lunch. One member of staff said the accounts team would refund in 24 hours. Another person said 48 hrs... the accounts team would automatically refund the double payment which of course they did not. So I emailed after we checked out and a refund was eventually offered. I would prefer a door for the toilet, rather than a sliding shutter. Toiletries were a bit grimy and old and sink was blocked. Our door was broken but the site team fixed within 30 mins. All that being said, I would definitely return.

Amazing hotel with the most amazing staff. I got upgraded due to the sweetness of the reception staff. It was my last day in Africa and had a late flight the next day. The staff let me stay in the hotel all day and even made it possible for me to take a shower before heading to the airport. Also had the best curry of my life in the restaurant - cooked by chef Nelli. Amazingly nice people and wonderful room with the most amazing sunset views.

Everything was perfect!

We already stayed a few times there and the experience is always the same: this is not a top hotel, but they have an atmosphere that even 5-star hotels can't match. I can't pinpoint it, but we always feel so very much at home there, very well cared for and, overall, it makes you feel good. it is the reason we keep coming back. Besides, rooms are nice, service excellent, food very good. and the location is just unbeatable. we also like the fact that this is a quiet hotel, which reallow allows us to relax and rest.

not really anything...

The restaurant has an amazing view, the food is good and not exorbitant. Glad we stayed here rather than other closer to town options. Easy to get tuktuks to get to Slipway (recommend it for gifts and restaurants) via Uber.

They were unable to give us a room until 2pm so we had to hang around until then. It was as per policy but tiring after an overnight flight. The airport shuttle is payable and 4x the price of Uber.

I loved the stay here, I find it very peaceful and the rooms are cozy, staff are friendly esp grayson, lulu, salma, xaiver, alex, and Justin. Very welcoming smiling. Even the guards are very helpful. This place makes people feel more comfortable and gives a sense of peace. The cool ocean blue walk, the beaches are clean.

I would say that the room I got the staff was cleaning at night outside so I could hear someone sweeping which kinda put me off. But other than that things were really awesome.