We like the river view and breakfast. Comfortable beds, nice bathrooms. Staff were nice and responsed to the customer as soon as possible. There was a heated pool.

You had to repeat connecting the internet (wifi). Towels were a wee bit grey not white.

Excellent hotel, not too big at all and very well appointed.

The tree that was blocking the view of the river from our river view room, however the very next morning the tree was 'pruned' and the issue was resolved - That's management taking customer feedback on board and acting on it!

We stayed for 2 nights checked out for a trip and came back for 2 more nights. The hotel kept are luggage stored, had it ready for us when we came back, kept same rooms and in general were very very kind with entire handling. Same comments as written for the first 2 nights ! Superb customer service level, attentive caring and kind. The hotel itself is peaceful, beautifully situated on riverside. both public areas and rooms are equally lovely ! Swimming pool lovely.

Loved everything!

everything .. food, bakery , decor, staff, location on the river , pool, room etc etc

it’s on a slightly busy road so we didn’t feel comfortable walking along to explore the surrounding area .. but 1 min away was a local food space which we ate at one nite for a truly local Thai experience .. so that was still great to do something out of the hotel ..

Serene setting, only a 7-minute Grab ride (usually about 100 baht) from the old city. Staff was friendly. Coin-operated washing machines on premesis were a nice feature. Bed was very comfortable and the room had a nice-sized safe. Very good food: breakfast buffet offerings were very ample and varied and dinner menu was also varied. A four-minute walk from the fabulous Khao Soi Samerjai, arguably the best Khao Soi lunch spot in all of Chiang Mai. This is definitely an up and coming section of town.

Windows needed washing. Staff's English was ok but could use some improvement.

The hotel itself was beautiful with many luxurious touches. It was extremely well maintained and very peaceful by the river Ping. The restaurant and artisan bakery were very well presented The room and bathroom were large and really comfortable

Unfortunately what let this hotel down was the lack of staff being able to speak English which led to mistakes in communication in both the hotel and restaurant and requests not carried out

The facilities were beautiful; incorporation of traditional architecture stunning. Bed was most comfortable I have slept on in Thailand. Restaurant has excellent, and very reasonably priced food. Location along the Ping River idyllic.

Website mentions spa, but they don’t have one. Wonderful bathtub for two in suite, but with weak water pressure it would have taken all night to fill. Water pressure elsewhere was fine.

The staff was extremely helpful both at check in, arranging travel and at the restaurant. They helped prepare dishes especially as per our taste specifications.

The neighbouring property has construction going on and some disturbance took place during the day in the outdoor areas. Regular tea should be provided in the room along with the coffee with the tea coffee maker.

Superb customer service level, attentive caring and kind. The hotel itself is peaceful, beautifully situated on riverside. both public areas and rooms are equally lovely ! We stayed in 2 types of rooms both were pampering and relaxing. Huge comfy beds. Specious bathrooms with everything one can need. Nice breakfast and a wonderful view.

The staff really do their best for help you and arrange everything that you will need, recommend to arrange private taxi from hotel is safe and they ensure you complete all your road as planned

Something for improvement can be the breakfast, and maybe as not all the staff speaks english will be more comfortable to have a sticker in this way us as visitarse won't make feel uncomfortable to them