Breakfast, whilst limited was much better than much larger hotels, everyday it was very good. Location was excellent and the reason we selected Nuan was because it was right on the doorstep of Wua Lai night market and a stones throw from Chiang Mai South Gate and its excellent early morning market. Lunch and night meals also easily obtained from outside the same market.

Swimming pool was tiny and afforded no shade and air con occasionally leaked a little, ensuite had no bench space, staff had very limited English (but I do not expect everyone to speak my language - I am in a foreign speaking country after all!), other than this nothing to complain about.

Great location. Main street becomes a thriving night market on Saturday night. Easy walk to Chiang Mai Gate. Plenty of food nearby. Even a temple nearby. Our room and bathroom were spacious. Staff didn't speak much English but were very helpful. Water provided and refreshed daily. Breakfast was simple but good. Property nicely decorated. We liked the look. We really enjoyed our stay here. Very cozy.

Not a real negative, just an informative note - we had a very minor challenge finding the property at first because entrance is on a narrow alleyway and not on a main street. Taxi driver didn't know how to reach it but it's not hard once you see the signs. It's well marked. Just sharing so you don't get frustrated!

We had a very relaxing, pleasant stay and felt welcome in Nuan Hotel. The room was bright, clean and comfortable, good for a family of 4. Kids liked especially the seperate space only for them with a futon. We had a sitting area in the room as well as at the balcony. The hotel paid attention to detail: there was a drying rack at the balcony, umbrellas in case of rain. Beds were super comfy with 2 pillows to chose from. The service was really good. Hotel helped us with everything despite the staff speaking little English. At breakfast we asked if there is any watermelon and it was served 5 minutes later. Breakfast was tasty and fresh, coffee delicious. Location is very convenient, just outside the old city. Pool is small but enough for children to cool after a long day (actually it was bigger than I expected from the photos).

This is a small boutique hotel but the rooms we stayed at were spacious and were comfortable. Breakfast was delicious with a little bit of change in in the main dish each day we stayed. They were very well presented and were freshly made in the kitchen right next to the dining area. They even did our laundry at a very reasonable price which was an added advantage. Although the staff struggled with English, they were never short in helping out or at least trying to assist us. We really loved that the room we stayed at as it had a balcony looking on to the mountains ! Do keep in mind there is a bit of a language barrier, so be aware. Also, if you are going out late night, the entrance door is kept closed at around 10 PM. You just need to call the number on the door for someone to come and unlock it for you. During the second time we stayed, there was an issue with water leaking from the AC, which was quickly addressed and they offered us a bigger room which was a bonus. For the price this is a great stay and I would highly recommend anyone to stay here. Lovely staff, airy rooms, great location (very close to the Night Market) so you cannot go wrong with this place.

Few issues around the accommodation that need some attention but this all comes down to general maintenance. There was a nail popping out from the floor which didn't feel safe. The floors were slightly creaky, doors were a bit hard to open and close etc. There is no parking at the hotel (you will need to park it at a bit of a distance) and it is a struggle for cars to come up right to the entrance.

We felt home from the start. Nice, down to earth atmosphere and cozy, clean rooms. If we ever visit Chiang Mai again we would book this hotel again.

The breakfast was too much of the same every day and the doors had alarms that started ringing very easily.

The hotel and room was nice, good value for money. The location isn’t too far from Chiang Mai city centre and it was nice and quiet at night which was good

The bathroom window didn’t close so we were on edge a little bit with mosquitos getting into the room and had to make sure the door was closed at all times

Nice small boutique hotel, good beds and location. Friendly staff.

In the end it wasn't a problem but the shower flooded after 10 seconds of showering. I reported it and within a few hours the issue was solved. Good service!

Cleanliness and friendly staff.

Parking to the hotel is quite uncomfortable if you came a little late at night. So far so good.

Very beautiful interior, close to the city center

the staff, location, room and pool

the pillows were very uncomfortable