What a gem! So glad we tried this... Everything was really great especially the customer service, it's exceptional! They maximize the space very well, deco was tastefully done. Beds & linens are really comfortable including the add on bed, even better than some "5-stars" hotels. Lots of details that make it an unforgettable experience eg: scent they use, soft music everywhere you are at, the plants, furniture they use etc... really good taste! Enjoyed thoroughly! Special thanks to the Alanna team for going extra mile to make your guests feel so welcome & comfortable staying there. Extremely well-done!! In exchange, it totally worth my time writing this 10 stars review for you :)

Perhaps just the location is by a busy mainroad but it's not a big deal after all.

A beautiful new and classic/modern hotel. We had a spacious 2 bedroom apartment, wonderful big beds, lovely kitchen with a washing machine and a balcony overlooking the canal which surrounds the old town. The hotel is on the edge of the old town and fairly central to everything. The apartment was super clean and very well appointed. The hotel also has a lap pool. The staff are extraordinary nice and helpful. We absolutely loved our stay in this delightful place.

soooo beautiful, even better than I thought, all the staffs are nice, the service is perfect, I got a warm lovely Christmas gift. The spa and food are also great. Thank you for all.

The property is clean and the bed is very comfortable. The staff also very accommodating to us throughout our stay. Definitely will come back! The location also very strategically located near the old city, less than 10mins from the airport and also 7e and Starbucks are just walking distance. Love it!

The property was flawless. The service was impeccable and the Deluxe Suite we stayed in was ideal for our party of four. We made use of the various amenities including the outdoor jacuzzi and Nespresso machine.

It’s new and clean, the bed and bedding were very comfortable. The staff was very friendly and helpful especially Phung who went beyond her duty to assist us which made our stay even more enjoyable. Breakfast at the hotel is also great plus.

None

Wonderful breakfast. Great staff. Loved the small hotel and personalized attention.

Great facility- and good staff

Lack of adequate cooking utensils

Everything very nice. All staff were very welcoming and professional. They helped with everything without hesitation.

Everything was great, nothing negative to say.

Beautifully newly designed hotel , spacious room with extra comfortable bed and all necessary amenities. Staff is polite and helpful but need to improve. The area is quite noisy though, preferable to book a room overviewing the pool.

The pool is much smaller than as shown on picture.