The staff was super helpful and lovely with us and our baby. Also the location is perfect as it’s on the beach, so very comfortable. There is a massage place on the beach as well, so you don’t need to leave the hotel for it. The restaurants around the hotel were also very nice. The breakfast was quite good, just for the first few days there was missing any vegetables and then later on there was a plenty of options, so that was a bit strange.

The bathroom had an unpleasant sewer smell, especially after checking in, but not always afterwards. Another slight disappointment is the poor insulation in the rooms, where it seems like the neighbour behind the wall is taking a shower in our room instead of his. It took some time getting used to.

We’ve been in Andalay about 8 years ago. Ofcourse the place is a much more run down since then but it’s still small and cute.

The bed was ROCK hard and we really struggled to sleep. I like harder beds and have one at home, too but this was next level hard :( Like it was literally painful to sleep and our backs were so stiff and hurt the next days. Thankfully on third day when we asked, we were kindly offered a mattress topper and it did help a little bit.

Room was lovely, pool was gorgeous and clean and had a sea view which was amazing. Staff were friendly, food and cocktails were nice. Location was fab, it was on a beautiful beach with soft white sands and calm seas that were not rocky underneath, beautiful sunsets and within easy walking distance to nice restaurants. Also a cheap and quick tuk tuk from the Old Town which is nice to visit for an evening.

Our toilet leaked and therefore there was an unpleasant smell in the bathroom. This was our only issue and the hotel staff did call maintenance immediately who siliconed the toilet base to help the leak, so we are grateful that they sorted it so quickly, the smell did remain though. Other than this (which was not a usually occurrence) everything else was absolutely perfect and we didn’t want to leave. We will 100% be back.

We moved from a Beachfront Suite to a poolside room for our last night due to our flights and the fact that we couldn’t stay in the room as our original room was already booked. Notwithstanding the difference in rooms, we loved the location and the quiet ambience of walking along the beach, sometimes feeling that we were the only ones on this huge long and lovely beach. The safe lock wouldn’t work but the staff came and fixed it immediately - well done. we loved the infinity pool, the outdoor eating area and the attentive Mac and team who served us breakfast and afternoon drinks - thank you Mac. The front desk staff members were just what you would expect from the lovely Thai people.

The smell of drains following our first shower was in expected. It came and went and we kinda got used to it, but it was a bit powerful at first! The bed was firm but tolerable even with a mattress topper in place. A better selection of pillows would help with getting a restful sleep; but we managed reasonably well. We visited at the very end of the rainy season and many places were just about waking up from their hibernation when they don’t get too many visitors. So while the resort was quiet, there were still many other bars and restaurants all with a 1 minute to 10 minute walking distance so you will never be without somewhere to dig your feet in the sand at one of he very many beach bars.

Really good location, amazing views from the pool and access to the beach. In a quiet location, sometimes the only people on the beach, good bars restaurants and bars around. Rooms were clean and well air-conditioned. Restaurant food was delicious.

Mosquitos and bugs were coming into the bathroom every day, must have been through a hole in the walls and bathroom door was always shut and no mosquitos in the main room. One day there was a lizard and a cockroach but the staff dealt with it quickly and removed for us.

Second time returning to Andalay Boutique and it has got better, and I think that is down to the staff. Nothing was too much trouble, all questions were met with smiles and answers. The rooms are really good size and love sitting on the veranda looking out over the pool and the beach. Will definitely be back and recommend to others, thank you again.

Nothing

What I like the most was the view and the size of the hotel. Waking up every morning and have that breath taking view even on a rainy day was priceless. The room has everything that you need but be aware that beds are hard (a very common thing in Thailand). The staff were incredible, they book our transfer from the airport to the hotel and then to Krabi. A big thank you to the two receptionists who made our stay so pleasant and welcoming. I love our stay and totally recommend it!

I would say that time to time the beach area can be clean. We found a lot of death fish and trash.

Really lovely welcome on arrival. All staff we encountered were so nice, good breakfast selection and the location was amazing. Nice to have the pool and the sea to choose from for a swim. Rooms are a very good size with your own private outside seating and everything was super clean.

Nothing

Best location on Koh Lanta. Klong Nin beach has a great swimming beach but also enough restaurants and bars. Relatively quiet vs. busy northern beaches. Pool was stunning, right next to beach. Sea view room overlooking ocean was amazing. Setting was relaxing. Spacious rooms. Aircon worked well. Even though it was not perfect, I would still recommend as we enjoyed our stay.

Property was a bit dated. Rooms were nice but in need of a little tlc. Bed was very hard, I asked for a comforter which helped. Rooms not soundproofed and some nights quiet while others thumping from bars down the beach. Some staff very friendly while others indifferent. Breakfast was basic and could do with some variation for the room price. After 6 days needed a change up. We had a pipe burst in our room but they fixed it quickly

Lovely hotel in koh lanta, on a nice and reasonably quiet beach but still within reach of local restaurants and bars. Room is lovely and clean with good views and amenities. Absolute stand out is the hotel spa where you can get great massages outside on a platform overlooking the beach. The staff there were lovely. The pool is also very nice and clean.

Personally I found the bed too firm which did interrupt my sleep a little but this was fine for my husband so is just personal preference I guess