The hotel is located in a quiet area on the Mae Nam beach. The beach is private only for the hotel guests and is clean as well as the sea. There are pretty much no waves so it is suitable for swimming and families with small children alike. There is also a pool in the hotel with sunbeds around. They are also located on the beach with a parasol for your convenience. The breakfast was rich - assorted fruit, bread, cheese and ham, eggs prepared the ways you want at the spot, and many more. Definitely satisfaction. We stayed in a bungalow with a large bathroom, refrigerator and a fan and A/C (we found it really cool to have an A/C blowing directly in the fan which allowed us to use the A/C in the "low" mode and still had a pleasant, cool and fresh environment in the room. We were also provided with two bottles of water every day. There is a "no stress area" inside the hotel and it definitely is a no stress area. Plenty of trees, bushes, flowers, beach within a two-minute walk from the bungalow. You can also have a massage in the hotels spa and I highly recommend it.

The resort was beautiful laid out, lovely gardens. The rooms very nice with lots of attention to detail. On a quiet part of the beach virtually next to the pier.

The restaurant had virtually no vegetarian food and for a longer stay without a scooter you might have felt s bit cut off but that said a lovely place to stay

We have only been there for one night but we can say that the bedroom and the bathroom were very clean. The beach is also very nice and you can eat your breakfast while having a nice view at the ocean. It is just a view meters away from the ferry station to koh pangan and koh tao, which was very practical when you plan just to stay for one night in Koh Samui before heading to the smaller islands.

The running hot water in the shower was not working properly but of course you have to lower your expectations while being one an island. So it’s no big deal.

We had a very good bungalow near the pool and in view of the sea. The bungalow was very cosy and comfortable, perhaps the only minor criticism would be the water pressure was not very high but that was due to the water heating system they use in the room. It was cleaned daily and sheets changed perhaps every 3 days or so. The restaurant was very low key and not renown for its food so after the first time we used it for appetizers we did not use again. Even the cocktails were rather watered down and not too palatable. The beach was pleasant and quiet with sun loungers for the guests. Overall it was a good stay, mostly low key area with a few restaurants of which we tried about three and were good. The biggest criticism would be trying to communicate with the staff was rather hard, as the majority of them do not speak anything other than Thai, which was rather frustrating at times, but hey we were in Thailand. Naomi at the reception was brilliant, spoke good English and was very helpful indeed and pleasant too. The biggest star of the show.

It was perfect. The bungallows are comfortable, quiete and clean. We didn't have problem with sleeping. During our Thailand trip we stayed in 7 different Hotel/Resort and here, in Pinnacle we had the best breakfasts. Huge variaty, hot and cold meals, every day something different, thai and american cuisine, foods for vegetarian europen people too. The staff were really friendly and helpful. We had many questions, needs regarding day trips, outside activities and reception was always ready to fulfill our needs. We received a lot of help with kidness. The beach is small and bit dirty, but if that is not your main program for the day, this is also good enough. We liked the location of the resort. You can find lot of things (service and shopping options) nearby, but still quiete place with a green area in a tropical environment. You can discover all Koh Samui from here easily. We loved it! It was a perfect New Year time for an active group of friends. We are planning to come back for a relaxing holiday as a couple...

Garbage next to the beach, but that is a common problem in Thailand. And at least you have a private beach where you can just walk down from your bedroom. It was good enough for short beach times.

Staff were really fantastic here. The lady at reception was super helpful and went out of her way to help us at all times. Rooms were big, spacious and clean. Well kept and everything worked. The gardens were tidy and resort had a nice feel to it. Beach was great - tidy and clean and water around the area very nice to swim in.

The staff at the pool bar / restaurant were not always the best. I imagine it is difficult to deal with the so many tourists all the time but that is the industry you are in. Breakfast was ok - not highly rated. Pool itself was not that great - understand it takes a lot of chlorine to keep it clean with so many people in and out. Resort is located right on end of the "Pinnacle" and it is quite a distance to travel to any of the main attractions.

- lovely stuff, they would bring us water everyday when we were away and leave by the door - swimming pool with ocean view - private beach - okay breakfast - good location with countless restaurants and bars around - nature surroundings with garden well taken care of - big balcony

- restaurant in the lunch time and evening is often left with just one staff. We've been asking for some dessert for 3 days, but was always told they don't have. It needs to be run by someone more responsible as it would attract more guests. Most of the time it was completely empty. - cold water in bathroom - lights could be better

Room and facilities are very good. Love the pool area just wish they had enough umbrellas. Breakfast was pretty good with loads of available options

Location is not convenient at all unless you ride a scooter or you get a taxi. Couple of times restaurant didn’t have available what was on menu or displayed on the board. I feel like the restaurant/bar is something that needs a big improvement as it is very plain when it comes to a resort

Even though we only stayed at the hotel for one night before heading to Koh Tao, we found it to be very pleasant, and the staff was incredibly helpful and friendly. The room was well-maintained and lovely. The food at the hotel was fantastic; after trying Pad Thai at six different restaurants, this one was undoubtedly the best! They were also helpful in ensuring we reached the pier on time, providing their own hotel car service. I wish we could have stayed a bit longer, actually!

It‘s a tranquile hotel with a nice pool and direct beach access. The huts are very comfortable and clean. They feel like your own house. There were no bugs inside. The hotel is also a 3 minute walk from the pier from which you can take the ferry to other islands. The hotel staff is very friendly and there are nice restaurants nearby.

The restaurant served mediocre food in small portions and relatively high prices. Also, the beach entry is a bit steep.