Room and Location. Friendliness and helpfulness of all the staff. They are really awesome team and consistent since they have started. The pipe into the shower water heater leak during our stay and was rectified immediately. This time round, perhaps due to Thailand holiday, there was always a concern on whether were there car park lot available because it was packed. Nevertheless, we always got a lot and closely directed by the staff. All are good except for the pillows.

There was only 2 pillows in the double room, so one per person. Problem was they were rather flat and thin, thus not comfortable at all. If there was four pillows, at least we can stack and adjust ourselves.

Hotel is walking distance from the train station. Location is great. Hotel is beautiful. Rooms are clean & really nice. Rooms have balcony. Staff are friendly and helpful. Appreciate the welcome drink & buffet breakfast. Would recommend this hotel to everyone traveling to Patthalung. Just skip the hotel breakfast if you wish to catch the sunrise at Thale Noi lake. Hotel does not arrange tours. We managed to charter a 10-seater to Thale Noi (Mr Of +66847155200). Boats at Thale Noi are 600 bath per boat for an hour ride. Beautiful sunrise at the lake. Unfortunately, not many lotus flowers in the lake in December.

Hotel is great. Nothing to dislike.

For a 4 star hotel, staff very helpful, attentive n explained well whn v checked in. My child got very excited cos there was stickers n magic wand given to her upon checked in. They hv bell boys to help us wz luggages to our room n he explained everything in d room b4 leaving. Rooms n corridor r clean. Bathroom floors r not slippery n the floor tiles r sort of comes wz anti slip. It is within walking distance fr the the train station, night market which open in d evening n lots of tasty food m reasonably priced compare to Hatyai. The towels r folded in a shaped of elephant to welcome us. There is welcome drinks which one can enjoyed at d coffee shop which oso comes wz local snacks. We also ate pork chop at d hotel restaurant which is so nice n d meat was very tender.. We woke up late n d housekeeping staff didnt disturb us by knocking d door but d reception ask for permission to clean up d room at d lobby as we went out. Will definately stay in this hotel should v head to Phatthalung again

Room 4415 aircond was super loud. The aircond noise comes off n on throughout the night n disturb my sleep. I didnt request to move to another room cos of the hassle moving our stuff. Hopefully it could be rectify

The Centris is in a great location just a few hundred meters from the train station, the night market, Wat Khuha Sawan and Khao Ok Thalu. The rooms are modern and clean, and each one has a notebook that includes information on local street food to try. Staff are helpful despite language barriers.

The WiFi/Internet speeds get very unreliable in the evenings when guests retire to their rooms. Because so few tourists come to Phattalung, only a few of the staff speak English. And as of October, there is construction of a new building in front of the hotel, which makes it noisy during the day.

This hotel is located near a night market but the night market is a bit disappointed. Overall the location is good because it is in the center of Phatthalung town. The ambience and decoration in the lobby is very eyes catching. Cleanliness and comfy of the rooms are well maintance. A wellcome drink and goodbye drink are prepared for guests.

Nothing.

spotless room, very well located, the staff was super friendly and efficient

the bell of the lift is too loud, my room was very close to the lift, if you spend some time in the room on a busy day it’s a bit too much, ask for a room away from the lift if you want to sleep till a bit late. The outlet of the shower is very small(at least in my room) a wider one would make showers much nicer. that said, I give this property the highest rate because it just deserves it

The rooms were clean, very comfortable, and the staff were amazing. They work in a team, they went over and beyond to help make our stay enjoyable. Thank you for welcoming gifts for kids..you really win their heart. I highly recommend this hotel for anyone visiting Phatthalung.

I wish the hotel can have a bigger room for a big family with young children.. maybe with 2 queen or a bunk bed.

The rooms are big. The staff are engaging and friendly. There are ample of carparks available. Recent event is to post and tag the hotel in FB, a successful tagging will be rewarded with a delicate nail scissors.

For improvement: provide shaded carparks, and also wider parking lots.

This hotel is clean, comfortable and while its located right in town it is very quiet. The staff are very friendly and try to deliver high level of service. The check in was an interesting experience. I had not even parked my motorcycle and they came out with a welcome drink for me. :) The room have a fully stocked mini bar (something i have not seen before in this type hotel price range in thailand). All in, this is a superb hotel and I will definitely be back. Oh.. onsite parking security is excellent.

nothing.. perfect hotel.

Staff was very friendly and made us feel welcome. Helped us get a driver, and with transport from bus station. Right in the city center, walking distance from night market, morning market, restaurants, 7/11 and train station.

Everything was really good!