The room was great, and the pool, while not huge, was a great temperature and had a nice vibe to it, especially with the pool bar. The location in Kata was also great, with so many shops and restaurants around to explore. The front desk staff, restaurant staff and pool bar staff were all very friendly and helpful. Thank you Grace, thank you Lai, such nice people and excellent hosts!

Some of the bellhop attendants who hang around the check-in area felt like they are forcing help on you to get tips, asking over and over to help you after you’ve said you don’t need help. It didn’t feel helpful, it felt like being accosted. That aside, the place is great.

overall we were very happy with the resort itself and the amenities provided. the staff arranged a cute tent and soft toy upon request at booking, as i was travelling with my 3 year old. only the food was not great at all. for a 5 star hotel rating, the food quality and taste really need to be improvised (dinner we had at the restaurant) breakfast selection was good though...

the food was not great at all. for a 5 star hotel rating, the food quality and taste really need to be improvised (dinner we had at the restaurant) breakfast selection was good though...

Comfy big rooms with bath tubs. Extremely clean with exceptional service and facilities.

Location on top of an extremely steep hill. Getting up and down was straining for us (regular hikers) and not ideal when you're tackling the hill in flip flops when you're on the way or back from the beach. Underwhelming breakfast with some stale cereal and odd tasting bakery items.

Attentive hospitable staff, good variety breakfast buffet, daily cleaning in the room, pools for adults and kids, complimentary fruit plate and New Year cookies. Convinient location -not on a main road, 5 min walk to Kata, beach, 5 min to bars, cafes and 10 min to Kata Night market. Hotel offers hourly shuttle to the beach. Beach towels are provided near the reception area. Good addition from booking.com: 2 coupons for complimentary soft drink or home cocktails (one time) and 30% discount for food at the hotel restaurant.

The hotel is situated on a hill. So walking up and down a steep hill may be a challenge for some guests.

Hotel staff are welcoming, good facilities, and exceptionally good for families with young kids.

The hotel is on steep uphill which might be a problem for elderly or family with young children. They provide shuttle to kata beach as well.

Lovely resort , excellent buffet breakfast , very nice staff

This resort is well located as it close to the beach on one side and just one street off the main hustle and bustle of kata. Be aware though it is on a hill so the walk up from the beach is a bit of a work out ! ( there is a courtesy bus so you can avoid this ) but my partner and I chose to walk it so we could walk off the enormous and delicious buffet breakfast !

The restaurant manager was fantastic. He went above and beyond and really made us feel special. The staff were so friendly and accommodating. I read the reviews for this property and noticed they were particularly good. That’s why we came. This property truly deserves great reviews. They made our stay exceptional. Thank you!!!

Many of the reviews point out that the property is situated on a steep hill. It’s about 200 steps. But if you’re not up for that, there are lots of inexpensive tuk tuks available so I don’t really see it as an issue.

It's good hotel and if you can stay at 5th floor you can have wonderful view. The food is very good. We ate several times in hotel. This hotel offers good entertainment for kids like large pools and others things.

Position is not so good because there is a sloop. It's a hill so you have to walk or waiting hotel transportation (1 per hour)

Rooms were clean and refreshed, all you need is in one place. Family with kids have a great time here.

Expected better breakfest, but it was all OK.

Room was modern and tastefully furnished. Check-in was smooth and seamless. Some items like bottle opener and umbrella weren't in the room but it wasn't a deal breaker. We took half-board which comes with dinner, would have been great if there were more food options and to be able to choose 3 items (appetizer, main and desert), instead of 2. Staff was very friendly and accommodated to all our requests. Special mention to April from F&B who had such a caring attitude! Breakfast was good but repetitive daily, more options would be great. We were able to cast from our laptop to watch Netflix which was a bonus. Hotel is on a steep hill which was fine for us to walk but for might be difficult for some. Overall very happy, would return again! Excellent for families.

Small things like umbrella wasn't in the room closet, no bottle opener, but these are minor. Overall we are really happy!