The hotel was really nice, clean and tidy. The food was excellent and very well presented. The room was very good, with a large bed and comfortable. Bathroom was ok, shower screen no use at all water all over the floor after each shower. Staff were very polite, friendly and very helpful, with porter always on hand to give you a lift up the hill to your room on his golf buggy. The pools are all excellent and nice to cool off in with good beds all around the pools and the bars are excellent. Really enjoyed our stay here

Had one issue with money being left in a purse in our room while we went for breakfast going missing, not much but it still happened. The hotel sits on a steep hill so be prepared to walk up and down a very steep hill to the main road.

Too many russians

Relaxing resort-style hotel located a short walk from Kata / Karon beaches. Great swimming pool options with varying depths (starting from toddler paddling pool), a slide and some random floatie toys. Really nice staff that seems genuine (and not just waiting to be tipped). Spacious rooms with pleasant décor; clean and functional enough. Very good breakfast with a selection of both oriental and western dishes. Strong wifi that reaches almost anywhere in hotel grounds. Night market and restaurants nearby.

Some room facilities were not 100% there (low pressure shower with varying water temperature or clogged drains). Poor noise insulation with single glazed and not properly closing windows (you can hear any noise from the courtyard like birds or other guests). Those features seem to be standard in Thai hotels though.

The hotel is in a central and safe area of ​​Kata Beach. It was beautiful and the room was very big and comfortable, with nice decor. Breakfast was in a beautiful area of ​​the hotel. The pool was very good and even had a slide. We didn't stay long at the hotel, but during the time we stayed everything went well and was good. I wish I could have stayed longer at the hotel. Excellent quality-price ratio.

Our room had a "pool view" but it was only possible to see a small part of the pool. Breakfast could be more varied, especially fruit. There were no elevators, which sometimes made movement difficult, especially on the days when we arrived and left, loaded.

A wonderful hotel in a good location. Nice pool area and kids loved it. Amazing breakfest! Very nice bartender in pool area, noticed all nicely

other (russian) customers where annoying, too drunk and noisy

Nice traditional looking hotel with lovely secluded villa rooms, which were well service every day. Nice breakfast, with local Thai dishes, which were yummy, egg station, omelettes made to order, fresh fruit, yoghurts & pastries. The breakfast restaurant is located up a very steep hill & depending on where your room is, you may want to take advantage of the free from reception, buggy ride up the very steep hill The hotel is well located with an array of bars, restaurants, shops, supermarkets, and spas/massage establishments right outside the hotel. There are street markets selling just about everything a short walk away, down the hill. Due to the hotel being on an elevated location off the main road, you don't get disturbed by the busyness of the main street but do benefit from everything so close by. Karon & Kata beaches are close by. The latter you may want to take the bus to as it's slightly further away. Overall, it was a nice hotel, if a little tired & in need of updating.

This hotel needs updating. It's tired looking in parts. The two pools we used both had broken tiles, with pieces visible on the pool floor, many of which my husband retrieved, having stood on many. We stopped using the pools due to this. Although our villa room was lovely, it was not with garden view as stated With some updating, this could be a really lovely hotel

Montree, the manager hosted a great breakfast every morning of our stay. It was plentiful, with a wide range of choice which would suit any eating style including continental, cooked, fresh fruit, soups and salads along with pastries, muffins, juices, tea and coffee. There were several swimming pools to choose from, and a small clean well equipped gym. Housekeeping was exceptional and staff friendly. There was a golf cart to transport people up the hill which was nice in the hotter part of the day. We were able to get a topper for our bed so it was softer, and a smaller pillow without fuss. Location is excellent - close to both the beach and town. We walked everywhere unless we went on a tour.

Exceeded our expectations nothing we can think of to improve.

Location was great - it was a short stroll between Karon and Kata beach and close to many shops, restaurants and massage shops. The staff were super friendly and helpful, and the daily breakfast was plentiful with lots of options and always fresh. We had the pool access room which was fantastic and made if really hard to want to leave the resort.

My only complaint would be the beds are not that comfortable and I found the mattress in our room was a little too hard, but my daughter's mattress was really comfortable.

The walk in pools from private balcony. They were so lovely as when I arrived I was going up the ramp to lobby and my hoo have way when I’m turned and as they didn’t have a railing on the side of the ramp i I fell into the garden and landed on one of their clay pot light and broke it in hall and smashed a few of their plants They straight away got out first aid kit and put some crane for my scratches. And then they moved us to the closest room near lobby to help me getting stoned on the golf buggies. They were so lovely Sorry about your light and plants

Just the big steep hill from street but they picked us up almost every time we needed to get to room from street.

The location is great - this hotel is close enough to Kata Beach (about a 10-minute walk) and very close to Karon Beach (about a 5-minute walk), so you can enjoy both beaches depending on your mood. There are lots of good restaurants nearby too. The hotel breakfast is decent and worth the money. You can get a ride up the hill in the morning to the breakfast area (a big plus for my elderly mom). The staff at the breakfast restaurant is very friendly. The reception staff is even more friendly and helpful and they were able to fulfill all of our requests promptly.

We got bed sheets with stains a few times, but overall they looked clean, so it's not a big deal. The SPA was closed during our stay, unfortunately.