The property is very nice and interiors are amazing, open semi outdoors reception, the landscape is well designed and the rooms are clean with comfortable bed, there is free lift frequently from the hotel to the nearest plaza with few shops and Thai restaurants as the hotel is deep inside green area with side road off the highway from airport. The breakfast room is fully glazed with view on small lake and waterfall, breakfast with great range of varieties, the private beach at the opposite end of the reception and hotel entrance, the pool located parallel to the beachfront, renaissance resort style, quality and touch is obvious.

The hotel is deep inside off the highway coming from airport, but this is not a problem as Grab and Bolt taxis are available using their apps and very cheap in addition to the frequent shuttle to and from the nearest plaza which is about 1 km from the hotel resort

Great personnel, cleaning, team on the beach, breakfast and sandbox service was outstanding! Great location, quiet, green, many beautiful birds Food was exceptional, we had half board and enjoyed our dinners alacart in sandbox restaurant. Unfortunately at a certain point they run out of octopus. For our baby we had fresh seabass every evening included into the price. We enjoyed our stay fully.

Situation with sun beds should be improved. At a certain point hotel simply was out of sunbeds, i saw people searching with no luck. This is huge disappointment. To get a place, we had to wakeup early to reserve a spot. Another thing already mentioned, prices in the restaurants are quite high. Glass of vine or Prosecco will be around 12-14 euros. Sea is rough, we either had waves or jellyfish, would not recommend for families with kids.

Fantastic location on a beautiful beach. Great food at all restaurants and superb hospitality. Relaxing from day one.

Pool and beach towels have to be replaced. Most towels were heavily used and ripped.

The resort is fantastic in terms of its facilities, helpfulness & friendliness of staff & the breakfast options are plentiful & delicious.

The sole downside was that the ‘adult’ pool was full of noisy kids, whilst the kids pool remained empty. Not the hotel’s fault of course, more that of the selfish parents who let their offspring use it as a playground whilst ignoring the wishes of other guests.

Excellent breakfast choices and the outlook from the breakfast restaurant was superb…a small waterfall with lagoon full of lotus in bloom and resident water monitor. Choice of indoor and outdoor dining

Nothing. We are frequent world travelers. This would have to be up there with the best we have experienced. It might not suit people who want to shop and party, but it is wonderful for those in needed of comfort and rest and peace

This a beautiful and tranquil place that managed to mix family friendliness without making it a family-only resort. Amazing breakfast, breathtaking beach and very friendly and professional staff! A big plus for the kids facilities and the gym that all were great!

The beach bar sometimes struggled to find its proper identity between chill and party. Luckily the party attempts did not last for very long.

We liked everything, the room, the facilities, the food (wow!), everything, but we were astonished by dedication and smile in the face of every employee, specially Kate, Nuch and the breakfast restaurant chef (sorry I forgot his name). Service like we have never seen before 10+ Awesome!

We would have loved to swim at the beach but we learned that due to the season the ocean can be rough and therefore dangerous.

The service in Renaissance was beyond excellent. Everyone greeted us with a smile, and made it a point to ensure we had a comfortable stay. (Special shoutout to Golf who gave my husband and I a wonderful evening yoga class, the other gym instructor (couldn't catch his name) who always welcomed us to the gym with a bright smile and R who was always making sure my husband and I had an amply supply of water and were comfortable when we hung out at the poolside.) The entire resort was very clean, including all the toilets within the resort. All the facilities are very well equipped, from the gym and the changing room within the gym, to the pool. The 2 restaurants in Renaissance, Loco Vore and Takieng, served excellent food as well! The breakfast buffet was amazing - I would highly recommend any guests to the accomodation to include it in your stay.

I can't think of anything I didn't like! It was such an amazing stay.

The proximity to the beach and facilities everything was within a short walking distance. Also they went the extra mile by providing an umbrella for each room instead of having to ask from the front desk. Which was a lifesaver as we came during the rainy season. Very thoughtful.

On hindsight, we booked a villa and being close to the beach certain wear and tear on the wooden parts of the villa is obvious. Also the waterproofing of the windows and seals have worn off thus every time it rained heavily, water would enter the room.

Absolutely everything, starting from the welcome drinks, hospitality, taxi services, down to food/cuisine options, activities and entertainment that are readily available onsite. Bonus: we also really enjoyed colorful native wildlife (birds, bugs, lizards, fish) that went on about their day on this property.

This area is perfect for couples and families as the Mai Khao beach is quite peaceful and private so would not recommend this property for those who are looking something more adventurous and bustling.