The facilities are excellent. We had kids aged 1, 8, 11, and 16 years old, and they loved Rawai Park. The location was excellent, 2 minutes walk to Tops market & Rawai sea front. The villa was clean and comfortable, the TV had access to Netflix, good WiFi, and all toiletries were included. I requested an early checkout for 6.30 am, and the staff were excellent. Housekeeping came every day while we were out so we could focus on enjoying our mini break.

The beds were very hard, so we spoke with housekeeping, and they added a topper, which made all the difference

The villas are really clean. It's near to a decent supermarket and near really good food. The beds are comfortable. We all felt safe staying in the villa as it is well lit. It is also near to the beaches. Excellent stay area.

As the villa is still going through a revamp therefore there are construction around. Bicycles provided is pretty rusted, not well maintained. Pillows are abit soft and flat for my preference. Will look forward to staying there again once it's completely complete.

Everything.. good locagion if you want to relax and enjoy food, great for families, lots to do and see.. very happy

I liked everything

Calm, clean and neat. Great for families and couples. Good security. Pop and New took great care of us and were always available.

The villa we stayed at looks new. Everything worked and the villa was fully stocked of the essentials needed for a family with small kids.

Although I appreciate the availability of a washer, an added dryer would be immensely helpful. We had to utilize the laundry service.

Really cosy house close from restaurants and sea

Ask for a deposit and tell us that it will take a month after we leave to have the money back on the account

Very good place and the staff are so friendly . Highly recommend.

All good

Everything

Beautiful villa, free access to an amazing children's play area and water park

N/A

Room/ villa size is spacious. Near main road with eating options.

Super far from Phuket airport, and far from other things too. Staff were unhelpful - poor English and provided zero help on any inquiries (where to book tickets, excursions). They insisted they spoke English but didn't understand a thing. We had to google everything ourselves. On leaving day, our taxi arrived and hotel staff was late to come pick up our luggage. They still didn't come after we called them 3 times, even until the planned departure time was way past. Service was really poor. Breakfast hall was super hot (no air-con) and selection is limited (with yoghurt sitting at room temp in hot weather). Staff got orders wrong a few times. The whole place did not seem well managed, despite a few friendly staff. Cleanliness could be improved too. Daily cleaning only involved sweeping, but they don't sweep under cupboards, very basic. Towels are shared with the older Rawai VIP side and a few had brown stains on them.