Staff were very pleasant and her helpful. I found our room great I only had two issues one was the mattress as I had a bad back the Mayr was too soft but apart from that great the step as you come out of the bathroom I trip and ct open my foot underneath my toe? Twice it happened I think please if you can get a little stick on sign letting your Guest's that there is a small raise fro the bathroom to the hall entrance from the bathroom 🙏🏻 . Food was ok but could be better sorry for saying but I give the food a 8 out of 10 everything else was great 👍🏻 The car park security outside was so nice as was all staff thanks 🙏🏻

Change mattress in the bedroom and sort out that step please get it we’ll sign posted as to the raise from bathroom to hall thanks 🙏🏻 mr and mrs watt

We didn't know what to expect from the Vela Dhi or Udon Thani. The hotel is spotlessly clean and we had a lovely bright but cool room with a great shower and comfy bed. The breakfast had a lot of choices and it was pleasant to sit outside with a drink in the evenings. All the staff were amazing - friendly, professional and helpful. Particular thanks to James who was our driver for the Red Lotus Lake. Udon Thani itself is a really lovely city and feels very young with lots of coffee bars etc. The food offering is amazing - download the Michelin app if you're going there. Our favourite of the Isan cities. We'll be back and staying at the Vela Dhi.

Friendly staff, Hotel atmosphere

- Design of bathroom wall-mounted mirror with accessory causes obstacle to using such small basin. ‐ Too high of clothes rack installed - Unstable temperature from water heater - Less bubble shower gel

everything was good. Good location. Good breakfast. Super nice staff. gym, pool, sauna, beds, were great. Nice overall.

Food from the grill/restaurant was very average, except for the chicken Caesar salad which was a good salad. Had a great pizza, then next time, the fellow couldn't cook the pizza properly. Club sandwich not so good. But staff was very nice. Kinda pricy for Udon Thani and comparable Thai hotels in that category

The room was very clean and had everything. The beds and pillows were very comfortable. The pool was clean and easy to get to. The staff were exceptionally helpful directing us to the places and arranging taxi to take us places. All day use of a cab taking us to touristy places and of cause the markets. Would definitely recommend this motel. Breakfast had a really good selection of Asian and Aussie foods. Home made butter and jams a huge plus. The restaurant had really nice food. The bar had great specials. Like 2hours cocktails for about 500bth ( about$20) Easy to get around. Shower had great pressure. We also had a drink waiting for us when signing in… un real

No real milk in the room just powdered milk. I like milk in my tea.

The Staff is so nice and the opposite of the hotel have very very good massage just walk across the street!

I booked the standard room from booking but when arrived and checked in and went to the room is fixing, the technical guys said the air con was not working properly but of course, the staff here is very good I just waited around 10 minutes then they offer the new room with upgraded one level from standard room. However, it would be better if the app and hotel could connect the available rooms!

+ new and spacious room + checkin at 11am (thanks again) + lighting of the room + clean pool + towels at the pool and gym +/- gym is small and offers only 4 cardio machines and some free weights +/- room could have been cleaner

-/+ Icy welcome by the unfriendly lady at the reception. We arrived 8am and were told to pay or wait till 2pm. I understand there are rules and didnt expect to get the checkin right away but some hospitality by a hotel of this category. After a few minutes waiting in the lobby i asked the friendly male receptionist and he told us that it is possible to checkin 2-3h earlier free of charge. He saved the whole situation and my rating for the hotel. - Only 4 benches at the pool - Beds too soft - No westerner news channel on TV

Everything was clean and modern. Staff was nice, but wish the cleaning crew knew english, but they where very nice.

The aircondition was blowing air right at you in bed, and im in Thailand, so AC is important, but AC was hard to kontroll, and all that wind in my face gave me a cold.. thats the only negativ.

Everything and everybody was perfect . The room was big and exceptionally clean . Excellent value for money and less than 10 minutes from the airport . Stay here !!!

So the swimming pool area was beautiful, but just a little loud . The pump for the water jets was on all the time . Which meant a permanent noise . Maybe better if the jets could have a switch or button to press and to stay on for an allotted time .

The staff was the best in the world! I have never before experienced this friendlyness and hospitality before. The room was superclean. Parking is convenient (in the basement is the elevator nearby to bring the suitcases straight to your room). The breakfast was good, only the breakfast for non Thais is very limited.

We eat one time at night at the restaurant and that was not tasteful and even gave us stomach problems.