The staff was friendly and helpful. The room and the shower was clean and totally okay. Location was perfect.too bad the roof terrace wasn't open, it's got a great view of Hagia Sofia and the sea.

These are not actual negative stuff, little things: the room can be noisy even at night since turkish people seem to love their horn. 🙃 The windows were a bit loose so even when closed, there was a little wind, but not problematic.

Breakfast was excellent, The employees were very professional and nice. The location was very close to touristic area of the town. I feel like it is a little bit over price for the size of the room. I don't know if it is because of booking.com fees.

They had more positive things than negative. People were smoking inside the hotel and the restaurant made us uncomfortable. The distance from the airport but it was forgotten after visiting the Bazaar and the blue mosque! some customers were not nice to employees. overall, it was a very good experience.

location is great. next to sultan Ahmet mosque. staff is amazing. helpful. room is clean. warm. bathroom is clean. terrace wasn’t open when I was there. only open for last two days of our journey. coz of they were doing some maintenance. so we was unlucky. but it’s new furniture and amazing view for Istanbul. all staff was helpful even the owner. they are very friendly. yea was free always. and they keep asking what we need. sending us complimentary fruits and tea. coffee.

-house keeping is only every other day. not daily. so it’s not comfortable for me with kids. - tv has not much channel. I don’t watch tv at all. but kids wanted to watch. so take you iPad if you have kids. -breakfast was nice but little poor choice. omelet was cold. tea was cold. the Pakistani guy was alone in the morning. and he was bringing the food one by one. so he was slowly. while he was bringing bread. we were waiting long for tea. while he brining the tea. we were waiting for omelet 😂 but he as very apologetic. and cucumber and tomatoes was very cold. so we just asked for boiled egg.

Location near Hagia Sophia, Blue Mosque, Arasta Bazar, Tram Station, halal restaurant, convenience for attractions area. Staff very helpful & friendly. Provide baby coat for free. Spacious and clean room suitable for family. Statisfify and happy stay here. Value for money 😄 very recommend!!!

This hotel is situated very close to the Blue Mosque and other attractions. The staff were very friendly and helpful. Breakfast was served to your table in the downstairs restaurant. The terrace has great views all round.

The level of cleanliness was not very high especially in the bathrooms ie; toothbrush holder, walls and doors had not been cleaned. The sheets were laundered but had old stains. We were informed that the rooms would only be cleaned/serviced if requested. We didn’t use the hotel restaurant or bar as the prices were high.

Great location, close to Sultan Ahmet, Hagia Sofia, Topkapi Palace and ocean. The very clean, nice, safe and great hospitality. Especially the owner and Mahmud with the restaurant which also has great food and a great rooftop bar with AMAZING view 💎☺️🔥☺️❤️

I should have stayed longer

First time in Istanbul and I think we booked the best hotel! Location is simply 10/10! Top things you want to see in Istanbul are 2-10 minutes walk from the hotel! Hotel staff and owner were excellent! We felt like at home. Anytime we wanted to, we just sat in the bar and talked with them, had fun with them and really enjoyed our time! If/When we come to Istanbul, this is definitely the hotel we are going to book! Thank you all again and I hope we will meet again!

Everyone was nice and polite. Especially the young man Andrey was polite, friendly and helpful. The boss or owner was helped Olga with taxi and shuttle to and from airport. We appreciate this very much.

Everything worked out great. Thank you for a pleasant stay

This was our first trip to Istanbul and we felt so at home. The staff were friendly and accommodating and the food was lovely. In terms of location you can’t do better, it’s right in the middle of the main tourist district and the bazar so you can walk everywhere. The rooms are cosy and the bed was very comfortable. Thank you to all the staff and the management for making our visit so homely and comfortable. Hopefully see you again soon.

Nothing!

It was right next to where everything is at for tourism. The concierge and owner of the charm hotel was very friendly and welcoming they treated like family. I would love to come back and stay at the Charm Hotel anytime