Location was brilliant staff was good

Got back room could only see emergency stairs, things were broken in room frame, unit glass, coving, wall paper damage quite few places

The location of the property is really good. It’s within walkable distance to Sultanahmet area, and galata tower. The triple rooms are decent sized and were cleaned everyday by the lovely housekeeping lady. The lady made the rooms look spotless everyday and would always greet us very nicely (a-lot more cheerful than the reception staff). The breakfast had a good variety. The reception staff helped us arrange a transfer which was very smooth. You can also visit the hamam and the sauna once.

The hotel doesn’t look as big as it does In the pictures. The breakfast dining area is quite small. The double rooms are on the small side. One of the bulb was broken so it was really dark in the room. There was also a big dent in the wall and the headboard was ripped from one side.

Great location, close to main attractions + in the other direction some more local and cheaper restaurants Warm rooms (even the bathroom had a towel heating rack) and large breakfast buffet including fresh veggies to choose from 🥗 Ali at the front desk is friendly and happy guy, I can tell he enjoys life ! Thank you for the stay, definitely recommend this place 🙂

No complaints, I forgot to mention you can take the stairs Or an elevator

Location. The location was absolutely spot on! All the main attractions were within walking distance and there was an abundance of shops and restaurants minutes away. I even got my mobile phone repaired nearby. 5 Star, 11 out of ten. Room. The room was very nice and comfortable with an amazing shower which made me want to shower all the time. The rooms were regularly cleaned and professionally done. The mini bar was convenient and not at all expensive. The bed was very comfortable which led to restful sleep. Breakfast. Breakfast was OK but not spectacular. although there was quite a variety, it was not the hot breakfast version although I was a bit adventurous. Spa. We had a massage and Hammam which was extremely relaxing and well worth the money.

There was nothing that I did not like but the breakfast could be better. We visited in March so it was fairly easy to move around but I suspect in the high season it will be a bit crowded. If you have a room that overlooks the Main Street, we enjoyed the view but it might become a bit noisy.

Perfect location close to public transports, lively streets with restaurants but quiet in the evening (minor noise came through at night). Staff were very happy to help with hotel matters but also giving advice on where to go and how to get there! Very comfy room as well, and they also offer Turkish bath experience (but I didn't take up on this service).

Some curtains were down and we had to put them back up ourselves to not be woken up by the sun (but we didn't ask if they could do it).

Good mattress, warm room, shower with strong flow of water. We loved the impressive decorations around the hotel and in the room. Ali the host was very helpful. Breakfast was nice. Also the location is great as it's in the heart of the city.

We had a great sleep. It didn't wake us up. But little feedback to hotel. The noise from walking from room above was very evident in the morning.It seems the structure of the ceiling is very thin. It's just when we woke up then we could hear a lot of walking from above. But all good.

Hotel was just at the centre of Istanbul. Blue Mosque was just 8 min walk from the hotel. Breakfast was superb. I have been to several places in Europe but never had such tasty breakfast with so much variety before. Hotel is centrally located. All Markets and shops are in walkable distance. Hotel staff is very friendly and helps us in all way. We booked Bosphorus cruise night package from the hotel staff and trust me it was totally worth it as they ensure pick up and drop service till hotel. Had an amazing stay at the Hotel

The customer service was excellent better that a 5 start hotel, both morning and night shifts were so helpful, kind and the excellent attention. I loved the breakfast 😋 and the bed of the suit that we stayed were so confortable and clean. The room had a magnificent shower in which we all appreciated, they algo give you sleepers are included in the welcome pack. All the rooms had it own minifridge with coke, water and some snacks. The Ruby suit had a different kind of tea and coffe with it own kettle. It also had a balcony with a beautiful view of the main road. The hotel is 15minutes walk to aya Sofia, the blue mosque and Topkapi Palace. It is 20 minutes walk to Suleymanyque mosque, the Egyptian Bazar and the grand Bazar. As a turist this place will save you all the travel around money, since it have a very good location.

Nothing

Excellent location, walkable distance to most major Istanbul attractions like Hagia Sophia, Blue mosque, Topkapi palace, Spice bazar, Bosphorus straight, plenty of eateries, souvenir and sweet shops. Excellent staff, specially Mr. Ali in the reception was there to solve all your problems most efficiently. Overall my choice will be to book this hotel if I visit Istanbul again.

Breakfast spreads should be improved. Shower cubicles are too small.

Nice hotel with a pretty decent breakfast, the staff was also very friendly. They helped me out sorting the trip to the airport at a fair price. Got a free room upgrade, which was a nice touch! Haven't tried the sauna and the Hammam, but they looked nice. AC worked pretty well, fridge available with drinks at a fair price. Location is perfect.

The bed mattress was not comfortable. The need to be a bit stiff. I got 90Kg the mattress felt like sponge. Really hard to sleep comfortably. The light isolation on the room, we had some light passing through at sunrise.