The location, it was close to center and attractions. Restaurants and shops nearby. Staff very friendly, especially the waiters and the manager.

The towels were missing and the ones they brought at our request were stained. Shower was dirty, bathroom door, shower, lamps need replacement. It was worth the money only for the location.

Location of the property was good. Near by hotel is metro/tram station which are is excellent connected with every area in Istanbul. The most attractions are near (in radius of 600-700m) of the hotel and you can enjoy in so important culture haritage in Fatih area. Also, staff is frendly, kind and helpful and room was clean.

The room was a little narrow in compare with photos on Booking platform, but good organized. Sauna and hammam aren't able to use without a massage what is bad. The breakfast was good, but usual/basic with a little meat (just one or two types of basic salami/sausage) and everyday is almost the same breakfast.

Cosy hotel (previously named Q Inn Hotel) close to attractions, eateries, shops and tram line. Helpful and efficient reception staff Idrees, Ebrahim, Murad & Umar always quick to react to sort needs out promptly when requested and always happy to help. Also the Manager was very helpful in sorting an issue I had with the airport transfer company and went the extra mile to resolve. The on site Fulhane Restaurant staff were also very welcoming provided excellent service and the food was good too and open 24/7. Mosque close by only few minutes away which was very convenient for prayers.

On a couple of mornings there was an issue with the water supply but was quickly rectified. Rooms size/bed size although adequate but small for 2 people sharing to my preference but as we were out most of the day didn't impact our stay.

Location was very nice, excellent restaurant right next door, close to many touristic points of interest.

It would be nice to have more light in the room. We were with kids and it's not enough light to comfortably read or play some tabletop game.

Our experience in Senabil hotel was excellent. The rooms were very clean and comfortable. There was everything we needed including plenty of storage space. The breakfast buffet was very good with lots of items. The location is excellent right in the historical part of Istanbul, we were able to walk to all the main tourist attractions and explore the old part of the city on foot, but there are also trams that stop just at the street corner as well. The staff of the hotel and the restaurant are great, professional, and helpful. Ibrahim at the reception was always checking with us to see if we needed anything. We are definitely coming back to Senabil hotel again on our next trip to Istanbul.

Just one small thing I can mention is that the coffee at the breakfast buffet was instant which I personally don't like but it may be ok for others

In the beginning everyone was very good and friendly

I forgot my wallet in taxi spouses that he work for the hotel on the way to the airport to leave I try contact them they barley answer and I am pretty sure when the driver saw the money he took all the wallet he just say I went to the airport with no money I know it’s my fault but at least the hotel should try to help I asked them for the driver number they refuse to give they was so slow responding the guy who holding hotel what’s up number is saying he is busy idk very shameful I don’t have any ID or license or credit cards plus the money I lost

Excellent location, right in the center of downtown. Real courteous staff, always smiling and ready to help. Staff was always ready to go an extra mile. I would recommend people to opt for these type of hotels in the downtown rather than expensive 3* or 4*. Taxi I tool to drop off at hotel left us in the middle of the road nearby the hotel. Staff was courteous enough to carry our luggage all the way from middle of the road to the hotel.

The room size was little smaller than expected but I think that's common in that area.

Ilike every thing in your hotel its exptional it is a five stars hotel wirh five stars services. Comfortable rooms, fantastic food, polite staff and a very delecious break fast. Many thanks for you cos it is realy a unique residency

Nothing

The position its absolutely great, near by the historical monuments.. The staff very kind and helpful. You can easily buy a sim card at the reception, and on the day of our check out we needed to be at the airport very early in the morning and they prepared sandwiches to go! So kind!!!! Very positive staff Ps. The breakfast was really nice and every day they put something different.

Probably they could put a more attention to details.

Location is great, in the heart of Istanbul. Blue Mosque, Hagia Sofia, Bazaar, ports, everything is within walking distance away. The hotel staff is super friendly and helps with every requirement. The breakfast is amazing, buffet was always full, even 15 minutes before the end of breakfast.

The hotel looks much better in pictures than in reality. I think the pictures were taken some 5 years ago, after reconstruction. Now the hotel is a bit run down (nothing terrible). Showers are a bit mouldy, but I was told that is "usual in Turkey". The double room is quite small; luckily we were offered a bigger room.