the location was fantastic. Ozcan on reception was great as always. he has welcomed us the last 3 times we have stayed in the hotel.

the breakfast was lacking in the range of variety available. I was made to pay for simple fried eggs which was shocking as the breakfast was charged at £9 per person! the orange juice wasn’t also freshly squeezed. for such a lovely hotel, the breakfast could have been much better. lesser quality hotels offer better food for breakfast!

1. The hotel was old, granted that. But I think the floorings for the room and bathroom were refurbished to keep it up to date. The room was clean though it smells dusty, I guess it’s the curtain that’s making the smell or maybe because it doesn’t get proper ventilation often. 2. The hotel staff were all nice. From Doorman, to receptionist to Bell Boy to Housekeeping. And the pianist was lovely. 3. The location is great! Walking distance to the tram which has access to topkapi palace and sultanamet and the rest of the tourist destinations. 4. The breakfast has good spread of dishes and drinks. I live the different kinds of cheese on the rack.

I think it’s more of a suggestion: 1. They should keep the umbrella available for guests. At the end of the day, it’s a small marketing tool also specially during rainy season. People will use the umbrellas and people are becoming their marketing tools for promotion as they walk and enjoy turkey with their eresin umbrellas. 2. I think the hotel should have a bread toaster to keep the breads hot. A toaster where people can toast their chosen breads.

- The room was really spacious compared to the other hotels specially in the same area. - The staff was really friendly& helpful. - There was a food variety in the breakfast. - Location was great and close to most tourist destinations. - They gave me a late check out for free. - Big& very nice indoor swimming pool, an indoor gym is also available.

- I wish if there was a soft area for the kids. - The room service (In-Hotel Meals) was kind of expensive or even double the normal prices ( Ordering food from outside is not allowed as per the hotel polices). - They have charged me in my first& last day for the cost of 1 or 2 bottles of water although I've informed them that I'm using this water also to prepare the milk for my kid. It does not make sense at all as this bottle of water doesn't cost anything compared to what the people are paying for booking the room and water should be 100% complimentary!

Breakfast was good & same location

I didn’t like when they want to give u refill water to the room the staff just knock & enter.it is privacy and it is wrong from the hotel to do this and i was very upset and i hope to cancel this way. Thank u

The Manager and his staff were very polite, attentive and helpful. Most of the receptionists spoke English and were very pleasant.

Although they had a good variety of food for breakfast but I missed my fried or poached eggs. Although not very important but, I would have liked to have that choice.

Very nice, friendly, helpful staff. Decent size room, comfortable bed and bathroom. Decent included breakfast Proximity to tram Great value for money

Two single beds instead of one double for a single traveller was unexpected (arrived too late and tired to request change) Very limited English language TV channels Cleanliness of hotel forecourt/garden.

Eresin Hotel great stay very nice Staff very professional. Breakfast fantastic  lots of verity to eat .very fresh I enjoy it a lot the room was very clean made up the room every day .the  Reception was very helpful Ms. Gizemnur very helpful very Provisional and I believe very valuable to the hotel speeks very good English .I will definitely stay again in the Eresin hotel next time I'm go Istanbul very happy. NECIP FEHMI

nothing

The room is spacious especially we have many big luggage for long journey. Bed is very comfortable and clean. Breakfast is super good, lots of variety. Location is not too clowded but super convenience to reach anywhere by metro T1. The front desk are super friendly, attentive and helpful. Strongly recommended

nothing

Eresin Hotels topkapi has great location, you can get around easily. A large variety of items in breakfast. Dinner is also served with extra charges. Staff was cooperative and helpful. Daily room service. I will definitely stay with them in future and recommend them.

I didn't like the elevators as they were little small but rest it's great.

Spacy room, meal and facilities. Yulduz from Reception is very kind and friendly :)

Not all massage services were available as listed in the brochure, wellness/spa area reception couldn't communicate properly as they speak only local language, knowledge of foreign language (at least English) would be of advantage