Breakfast was great and had a variety of options. The location was convenient and walking distance to many shopping opportunities. It’s also very easy to travel via local rail. The staff were very personable and made you feel like family. They were very reasonable with making our stay as comfortable as possible after bringing up concerns.

Our initial room had a pungent smoke smell, it was even in the bed and made it difficult to sleep. It was so bad that we had to book a room at another hotel since they were fully booked. Although the issue is not directly the hotels fault they rectified the situation by upgrading us the next day.

The hotel met my expectations. The rooms were clean, all facilities in the room were working well. Daily adjustment of coffee/tea. Located close to the boulevard, but you need to walk a little to get to the tram and bus stops. It takes about 20 minutes to walk to the central part of Alsancak. There are several good restaurants nearby where you can have lunch. The breakfast was average, but I think it corresponded to the price-quality ratio.

I noticed a lingering smell of smoke in the room and the hallway. They try to air out the rooms—I saw them keeping the doors open after guests check out (which I haven’t seen in other hotels)—but it doesn’t seem to help much. However, it might be the case that I did not specify a non-smoking room during booking.

The room was very comfortable, had a good selection of tea and coffee, and the bathroom was great. For the location it was easy enough to walk everywhere you could need in Izmir. There is parking but the hotel staff do it as a valet, so you just pull into the front of the hotel and they will sort the car out.

Breakfast was really lacking in substance and quality.

Clean and cool hotel. I would stay here again. It's right by the water and close enough to areas in town.

It was a holiday on April 23rd (children's day) and there was an event with loudspeaker that started early that morning. I couldn't really sleep. This is not the fault of the hotel as much as it is with the timing of my stay.

The room was really big enough for two, snacks in fridge if you wanted them. Staff very helpful when I got there. They got my room ready early, by noon, since I arrived in the early morning. Airport taxi was summoned for next morning. They helped with my heavy suitcase taking to room when I checked in as well. Friendly and spook English well. Quiet, no sounds from other rooms or bother of street noise. Quite satisfied. Near waterfront for walking and restaurants.

Nothing.

The room was very clean. The room was serviced daily. Breakfast was great. Reception is 24/7. We arrived at 12:30 am as we had a late flight. Reception was there to greet us and take our bags up to our room - service is at its best no matter what time of day. We left at 5am on our last day and the kitchen was able to accommodate us for breakfast at that early hour. We really enjoyed our stay!

We don’t really have any negative comments. We really enjoyed our stay.

The location was the best for us, right on the water, we got to run on the waterfront path each morning. It was central to what we were there for and had good restaurants and shops around. Overall a comfortable stay and a really nice breakfast included.

The rooms were very small, but as expected in Europe.

The staff. The location.

There were a couple of issues. The plug in the basin kept getting stuck so we couldn't, let the water out. The maintenance guy came up twice but it still kept happening. The table next to the bed was coming away from the wall. The bedroom and bathroom were small. The shower head needed replacing, the water sprayed all over the room.

Beautiful hotel with big luxurious room. Great staff, breakfast and location near the promenade.

WiFi had a few performance issues with the likes of Facebook and Instagram but was able to resolve them fairly easily. Water was not worling for 2 hours which reception advised of but this was temporary and did not cause major problems.

It was very good place. Everyday was perfect cleaning. Breakfast was ok.

We booked room with one big bad, but unfortunately there were two single beds pushed together. I wrote about robes, but even after calling, they didn’t bring it to us. When we called the hotel, they didn’t tell us about the payment for earlier check-in.