The facilities, quality of food and professionalism of the staff

The quality of coffee was really poor regardless of where you ordered this. Given the quality of food and drinks it seems a shame that the same attention is not made with the coffee menu.

Luxurious hotel, nice beach, comfy rooms, nice musical entertainment , nice aquapark, very quiet location and rooms well soundpr

We were group of 6 and five of us had upset stomaches or diarrhea at some point...

This hotel, where we have stayed for the third time, leaves the impression of an impeccable holiday. A huge, beautiful and well-groomed area, which not every hotel in Turkey can boast of. Delicious and varied food in restaurants, including for allergy sufferers, excellent cocktails in bars that can be prepared according to your wishes. But what makes this hotel truly special is the attention to guests. We would like to express our special gratitude to Victoria for her care and professionalism. Her attention to detail and commitment to making our stay as comfortable as possible deserves a special mention. Thanks to such employees, the hotel becomes not just a place to relax, but a home where you are greeted with joy and care. In general, each of our visits to this hotel leaves only the warmest memories. We are already looking forward to the next time when we can once again immerse ourselves in the atmosphere of comfort, beauty and hospitality of this wonderful place.

The whole structure is very well maintained. The gardens are beautiful and well taken care of. The aircon is very silent. Once inside the room, no noise can be heard from outside nor neighbors so rooms are very silent & peaceful. The buffet restaurant exceeded all expectations; made on spot food, tasty, enormous variation of food for ALL TASTES. Fresh salad buffet with lots of choice. Baby food & Infant Milk (Aptamil) available for guests with baby. Without hesitation the best food I have ever had in a hotel.

Bathroom is very small. The food at the MED kitchen could be improved (except the ceviche), the food at the MED doesn't match the hotel standard. I sent 3 emails to request a baby cot in the room but never got an answer, I assumed there wasn't any...but I asked it for the 2nd night and they brought it right away. I think when there's an infant in the reservation they should automatically add one or ask the guest prior arrival or even at the check in. We were asked for tips by the concierge who showed us the room at arrival which is a bit annoying when you've travelled the whole day and he didn't do much to deserve it honestly.

The comfort, how the food and majority of drinks were included. The beach right on the resort list is endless

The cats

The hotel is really great. We were amazed with its facilities, the design of rooms and general areas. It was our first experience in swim-up room - it was excellent! Special thanks to staff - Ilyas in Beach Bar, and Zeynep in Beach restaurant.

It wasn't possible to order any food to the beach, and there are only some restricted areas where you can eat, however it was fine when we already knew this rule, we just planned the meals in advance.

Beautiful architecture and grounds, comfortable and stylish rooms, plenty of space on the beach and around the poolside and a good variety of places to eat and drink. Special thanks to the lovely Aziz O in the Med Kitchen who looked after us so beautifully each time we ate there.

Only minor quibble would be the volume of the music around the poolside in the afternoons - a bit too EDM/aerobics session for an otherwise classy location.

everything is amazing

We have a wonderful stay in the swim up room. Everything about this place was excellent and our little girl enjoyed the Aquapark

More Dessert selection that wasn’t too creamy as I found most desserts too creamy.

Everything was llovely. The staff went over and above to make us comfortable. The food was also amazing.

We had a family swim up room and the only negative thing was that the rooms could do with wardrobe shelving for clothes.