The staff is very friendly especially Özgür, he was very helpful out of all. Location is also very good everything is nearby. I enjoyed my stay is Aselia Hotel.

The staff at the hotel reception are friendly, welcoming and helpful. Thanks goes for Seda, Murat, Damla, Bora and other lady working on morning shift.

Some of staff at resturant annoying guests during their breakfast, by cleaning the table before the guest finishing his breakfast. THIS BEHAVIOR SHOULD BE CHANGED

Sevgi oguz she is the best employee

Great hotel, everything is clean and tidy. ‏The room view is beautiful. Hotel area is quiet, safe, and there are all services around it. For example: In front of the hotel are alots of restaurants, a supermarket, and a police station. A shopping Mall "aljawhra" is a two-minute walk away. The hotel is 13 minutes away from the airport by car. The staff is friendly and They speak English. Especially ms Sevgi Very nice, helpful and always smiling. She welcomed us when we arrived to hotel and tried to provide all our needs. Thank you so much. bonus for hotel…. Early check-in at 12 PM.

Room service I turned on the cleaning sign and they didn't come for a whole day. When I saw them I called them out. Only 2 bottles of water per day as per hotel policy. You must order it from the hotel restaurant. It cannot be ordered when the restaurant is closed. Breakfast is very small and not varied.

The hotel was too comfortable room service was very polite , good location with a supermarket in front of the hotel gate the staff was very friendly , smiling all the time and helpful, especially sevgi & can & özgür and dogucan. Regarding the restaurant & cafe hokkahlaz tolga & yesim was exceptional. Definitely I’ll stay here again!

I liked everything in the hotel, especially Staff morals

The breakfast was not good and needs to add other options.

Seda , oguz & Adem , they are the best , our experience with this hotel is amazing , the employees all of them are friendly, always smiling, the room is amazing it has a big Jacuzzi and a big balcony , and it has a small living room both living room and bedroom has a smart tv , the bathroom was good and clean, the location of the hotel is amazing , there’s supermarket, there’s multi restaurants, there’s a mall , and it’s also sea view , unfortunately I didn’t get to eat breakfast , but i did try their restaurant for dinner it was delicious, I even didn’t want to leave the hotel , thank you Aselia hotel for this amazing experience

nothing , everything was perfect

Location is excellent All Staff especially “ Murat “ is very helpful and friendly. Clean room , Fast checkin Luggage help very nice Restaurant is very good and delicious

Bathroom door os not locking well Parking area is crowded

if you want a a quiet place to relax outside the busy city center this hotel is your go to. the beach is like a 8 min walk. there is a mall near the hotel as well. I like to thank the staff for making my stay very comfortable Abdullah, Murat , Aydogan and Shafak . they are all very friendly and helpful. the hotel restaurant is very is nice and the food is good. next time I come to Trabzon I’ll definitely stay in that hotel.

the bidet is in the toilet itself not separate

Very good location near the restaurants and supermarkets, the staff were very helpful especially Sevgi Ozgur she help us alot, the rooms were clean and the breakfast is delicious. I totally recommend to stay in this hotel.