Location, Room balcony & View, and Holiday decor

Hotel room was very noisy. Footsteps on floor above us was very loud throughout the stay and there was a metal clanking sound throughout the night, pipes perhaps?

We've been coming to this resort for many years since my son and his family moved here. It's a beautiful hotel with a large lobby/great room for relaxing and visiting, a very nice and convenient restaurant and bar with great food, and a beautiful view of the lake. Walking distance to the lake and the village for shopping and dining. The room was clean, comfortable, and spacious. The staff are courteous and friendly.

We came the weekend after Christmas and it was pretty packed with people in the hotel, so eating at the restaurant and using the hot tub was difficult. Reservations at the restaurant was necessary given the number of people at the holiday time. Best to reserve before you arrive at the hotel to secure a spot. Otherwise, you will need to leave the hotel and call around to find somewhere else to eat. The rooms are pricey. Would like to see bath and hair soap dispensers in the shower, especially for the price of the room.

The property looked well taken care of. Friendly staff. My family and I enjoyed the lake beach area. The scenic views of the lake were amazing! We really enjoyed the pool and jacuzzis. They have a game room, movie nights, s’mores campfire. My husband was impressed with their gym and spa services. We had a wonderful time. We plan on returning during the winter season. We just might have to make this place a yearly tradition.

We had a sofa bed in our room and it was not comfortable at all. I think it’s time to change the mattress. You could feel and hear every spring. That’s really our only suggestion.

The location, grounds, restaurant, and spa were wonderful! Impeccably kept! The staff was helpful too. My lakeside room was lovely. The property is extremely dog-friendly and doesn't charge extra to bring your fur babies.

The bed mattress could be firmer and the bedding of better quality.There was also a weird airplane-like hum outside my room that kept me up. I wish the fitness center/spa offered more classes. The three I took, however, were excellent.

Staff are really friendly and helpful.

The facility is old and everything is about to fall apart. They always have some events going on on the lakeside which will make it so noisy!

The area is very beautiful has a small private beach, pool jacuzzi, game room for kids, full restaurant & bar. We came out for a wedding, our private lakesideroom with breath taking views sipping on our starbuck coffee watching the blue birds waling distance to village, We will definitely be back..

Our room was clean but could use a little update, not bad really the bed was so comfortable who's going tp complain😁

Location, views, and the pool. Also is very recommended to have dinner at their BIN 189 restaurant. (Book in advance) In general, a really good hotel to be quiet and in a wonderful natural landscape.

One of the hot tubs was not working properly and both were not as clean as should be, with plenty of sand at the bottom. The pool bar was closed but it was a little bit messy and the kitchen was very dirty. The cost of the brunch buffet was a little bit expensive ($45/adult), for me, it was not worth it to pay that for the food they offered.

Short walking distance into the village where all attractions, shops, bars and restaurants are located. The lake view from the room and balcony was very pleasant. The bed was very comfortable and not too firm or soft.

There is no Adult Only section in the pool/ spa area even though they have two outdoor jacuzzi.Felt like they should of at least had posted jacuzzi day/time restrictions for children because both jacuzzi areas constantly were occupied by children simply hanging out at all times limiting adults from doing the same.

Great room with nice nature view! Perfect location by the lake and near the village. Cozy lobby area with beautiful holiday decorations and vast fireplace setting! Lake area access was nice to have and quiet with privacy.

I thought we had a fireplace in the room, but we didn't. My fault really for not reading details of our room closely. Didn't have snow while we were there, but not your fault. No real complaints here.

Everything thing about this resort was awesome. I love the smell of the pine and although it was a resort it still gave me a cabin kind of feel. The view is amazing it literally sits right in the lake. The staff were amazing, you can literally walk to the lake arrowhead village. Love this place will definitely be revisiting soon.