comfy, quiet rooms, good breakfast. We liked the little pool and the jacuzzi. liked the parking area with trees. We used it, because it was close to Chico.

We really did not like to use of all the paper and plastic for breakfast. Why is it not possible to use real dishes and silverware and use a water efficient dishwasher. All over in Europe, hotels are able to do that.

Very quiet through the whole night. It was nice not to be woken up by people talking or doors slamming. Thank you!!

While eating the breakfast, one of the maids had her husband and son come there to eat breakfast. Not very professional looking. Note: elevator permits are out of date. I did make the counter person aware of it.

The continental breakfast buffet was very good.

The woman who checked us in (No name tag, Blonde) was not very customer oriented. Did the bare minimum, did not like answering questions (Hours for breakfast). She did not advise us that you have to request cleaning. The two other women who were at the desk other days could not be more friendly and helpful. The facility itself was very clean, quiet and pretty good.

Location was good. Clean hotel. Friendly staff

I booked in April for a king room for a stay in October. Put me in a room with 2 queens. Said the management changed my room the day before because of a roof leak. I checked in at 2:30. I’m sure all kings were not taken already. I booked early to get what I wanted. Feel like they gave my room to someone else. Maybe a Best Western member. I booked through Booking .com. Not happy about the change.

The property was beautiful, clean and staff friendly!!

We were assigned a handicap room and the shower head broke so we weren’t able to shower in the morning. That was truly unfortunate for my husband and I. Otherwise, the room was comfy and clean. We were attending a graduation at Chico State University on Sunday May 22, 2022.

Room was nice and clean

Pool wasn't heated and in the shade after 4pm Nothing much to do after the wildfires destroyed the whole area. Hard to find dinner, but we went to supermarket and had dinner at the pool (was awesome)

They were extremely accommodating and made sure I had the best stay. I stayed here for my graduation in Chico and I am so happy that we stayed a little bit of a distance away. They allowed us to sign up for late hot tub time. They were willing to make us some food if we needed when we got in so late, Taco Bell was still open though. Breakfast was good for the family, but more gluten-free dairy free options would be nice for myself (Medical reasons).

There wasn’t anything I didn’t like to be honest.

Breakfast was ok. I understood that with covid restrictions it had to be limited. I would have preferred scrambled eggs and sausage.

The first price I got was lower than what I was charged. The spa wasn't working, so I had some disappointment besides the price being too steep. I would have gotten a better price directly from the property.

The woman who checked us in was super friendly. The room was air conditioned, clean and super comfortable. It had a Refrigerator, microwave and tiny coffee maker. Breakfast was good with lots of different options. Only one breakfast sandwich was available but there was hard boiled eggs.

The room was a bit expensive. The pool and jacuzzi was closed

The continental breakfast was very nice, good coffee, appreciated the grab bags with water.

There is a piece of a wrapper for a Trogan condom on the floor just under the air conditioning unit. I didn't touch it, left it.