The stay was fine room wasn’t ready at check in. Breakfast was fine but very limited because the pga was in town and the vendors were serving them according to staff

I checked out a day early.By thetime the counter person got to check me out because she was checking other people in it was 3:10 she said the computer wouldn’t let her check me out till the next day so I wouldn’t get a credit she said there was no staff there to clean the room which made no sense to me because if it was done 15 minutes earlier it would not have been a problem

Breakfast was fast and good...the well-cooked bacon was delicious, was much better then the soft bacon. All of the front desk attendants were fantastic. The pull out couch bed in my king room where my grandson slept was terrible...not suited for a grown person.

As mentioned above, the pull out couch bed was not suited for a grown person...very uncomfortable (I tired it to verify it was my gown grandson told me and he was right.

Your staff was very helpful in dealing with issues regarding reservation and TV not working.

There was much confusion regarding the reservation. Our original reservation was made through booking.com. We tried to modify to come a day early. Was told it could not be done, then they could do it. Confusing. TV did not work in room so they gave us another room. Due to separate reservations, they locked us out of both rooms which took 45 minutes to straighten out. Everything was fine from then on.

The staff were so understanding and nice to myself and my children. The continental breakfast each morning was excellent, always restocked and fresh hot food. Extra pillows and blankets were provided at no extra charge. The pool was a huge bonus to my children and I when they got restless in the room.

Snacks at the concession stand by the front desk were pretty pricey.

Breakfast. is not expected like that I thought they have sausage n bacon Room is excellent Bed is excelllent

I like the location of your hotel near all the places we like

The matress was the perfect combination of supportive and soft.

The pillows were too soft and not supportive at all. We had a hard time sleeping because of it. And the sliding doors to the bathrooms seem to make it impossible to have privacy while on the toilet and in the shower.

We were in town for a soccer tournament in had a wonderful stay. The included breakfast was also a nice perk!

I don’t like that there was no cancellation policy with the hotel and it was definitely too expensive. This one night stay cost more than it did for me to stay in a Marriott at the Baltimore inner harbor.

The staff were friendly and always had a wonderful attitude.

When we booked our room from a hotel sight, they did not say we would have to pay extra for our dogs. We assumed it was included.

Room was nice, A/C was very good. We enjoyed the breakfast, however coffee was not as strong as we would like. Great that we were able to bring our dog, which was the compelling factor in choosing this Hotel.

Our check-in was not very smooth, the room was not ready at 3PM as we were told. Luckily we were able to stay with family while a room (not the one we picked on line) was made ready. Never took advantage of teh digital key since it was for the room we never got. Front desk said housekeeping was understaffed and very behind.

Room was comfortable all the staff were friendly and great

only problem was after getting out of the shower and walking on the carpet in the room, it turned turned the bottom of our feet black.