We were upgraded and given a slightly bigger corner room to best suit a family. The room was lovely and very well equipped and decorated. We had easy access to both the beach and 1 of 3 pools. The visited during on of UAE's cooler rainy days so didn't use the splash areas a much as we liked as it was a little cold. But the size of the 3 pools was very impressive. There was a lovely short promenade to walk along, great view of the sea and rocks beyond. The beach was very clean and plenty of sun beds available. We did use room service and the food provided was very tasty. The breakfast buffet offered a diverse selection of food to suit picky children - fresh fruit juices, teas & coffees, pastries, hot side dishes, omelettes, pancakes/waffles and condiments. There is much around the hotel itself, but we did find a very short and easy hike of the mountains opposite. If you have a car there are a few parts of the area you can drive through but just the usual supermarkets and roadside cafes. Kalba in Sharjah would make a good day trip. Overall, we had a lovely 3 night stay.

If the buffet breakfast area was busy, staff were not always quick enough to clear tables for new diners or open up more sitting areas for us.

staff was very friendly and welcoming. Special thanks to Mr. Bashir and Mr. Sabu ( i may be mispronouncing their names 😉 ). Bashir who helped us during the check-in to the best room with an upgrade with best views. And Sabu went above and beyond to take care of us with meals and breakfast. facility was amazing and getting better at being Dog friendly. lot of open spaces for Dog. dedicated space in beach also where your fofour legeed can enjoy playing. kudos to them.

not about "not liking". but as I said they are getting better being friendly to Dog. but they still some areas to keep working on. like for example There are two proper restaurants but your pets are not allowed there. so think about having a restaurant with outdoor seating where pets are also welcome. there is a bar where they are allowed but not much of food option. so think about expanding the menu there which can be full fledge restaurant. They should look into arranging water bowls for pets at different locations outside and even in the room.

the territory arrangement looks great, beautifull swimming pools and bars. The color of water has pleasant blue turquise color and windows facing the landscape and view.

Old furniture and no climate control, just aged A/C s, loud and making cold or hot.

I recently stayed at a lovely hotel that boasted a breathtaking view of the sea from the rooms. The beach was exceptionally cozy and inviting, providing a perfect spot for relaxation. One of the highlights was the convenient access from the rooms directly to the beach, making it effortless to enjoy the seaside. The service was commendable, especially the front desk assistance by Jeff and the room service by Sapun, both of whom were outstanding in their roles.

Food variance and quality was acceptable at the hotel, however, I did find the prices somewhat expensive. Additionally, I noticed a lack of fresh juice options, which could have added to the overall dining experience.

After some initial problems with communication the team at the hotel looked after us. A special shout out goes to Jeff at the front desk. I have stayed here a few times and like this hotel, and the New Years Gala Dinner was very good. Although the majority of guests were Russian and so the music from the DJ reflected that, we still enjoyed the atmosphere and the delicious and plentiful food.

Initially the events team didn’t respond to emails about the New Years Gala Dinner. We called and were given the wrong prices but the hotel honoured a discount. When ordering a bedroom for three people a third bed isn’t included so we had to pay extra. This is an issue with the child age shown on Booking.Com as it doesn’t match the hotel. The bed wasn’t in the room when we first arrived (we were early to be honest) but it took several hours to get it delivered despite asking three times and being told it would arrive in ‘15 minutes’. The service in the bar cafe was awful, the team seemed new and were completely disorganised. However the food was delicious!

Everyone was welcoming and friendly, Breeze resturant was great experience, the lounge blu ambient during weekend was exciting, I like their Shisha and Mojito as well :) Ocean and beach are terrific! The swimming pool near building 1 unexpectedly was warm, made it possible to swim all day even at night. I did not try other swimming pools but all of the swimming pools are clean.

It was great experience, with my family, cannot remember any problem we faced.

The warm welcome from reception staff, friendly waiters. The sea view, big bathroom with all amenities included. Clean and comfortable bed with tea and coffee station. Quiet and relaxing stay.

The pool would often be closed for cleaning in the morning. Pool supposed to be open at 8h30am which wasn’t always the case. With young kids I wish the pool was open earlier and always available. We had to use the other pool on the other side by reception. Just inconvenient with small kids

The room was perfect, it was facing the beach, the room size were good too

The gyme, some of the equipment were lost, some of the machines were not working

Clean room, staff are very helpful. The complementary drinks and fruits also Kayak and other discounts. Special thanks to Mr. Saed the Manager in the restaurant , he did excellent service. Thanks to Moamen in Customer service for help. Thanks to Muhanad in the restauran for help. Thanks to Aihd in the restaurant for help.

The room mini fridge was not working, but Customer service Manager replaced it with new one. Thanks for the night manger in the Customer service for follow up and help.

I came with my family. We loved the breakfast and dinner - food quality was nice. The staff and customer service from the manager and Melanie at dinner was amazing. Special thanks to Ibrahim from the hotel reception also for exceptional customer service.

We enjoyed all our stay and all ammenities and food; however the only feedback I would give is that the games room did not smell nice and it was dark - no lighting. Also some of the equipment was a little broken.