I stayed here alone with my 1 year old son whilst waiting for family to arrive. The check in was quick and easy, breakfast and dinner were lovely, with a buffet you don’t always expect perfection but it was great for me and my little one. The staff were friendly and helpful especially Nadim who helped us store our bags and got us taxis when required and all with a smile. The location is very central, the only thing is there is nothing within walking distance but the cafe in the hotel is lovely and everything is just a small taxi away. Everything very clean. Unfortunately I didn’t get a chance to use the pool and gym since I was alone with my little one. We did go to Soluna beach club which the hotel has special rates for which was very enjoyable for both of us. It was ‘included’ in my room rate but somehow I still had to pay for the beach club when I got there. I didn’t mind as you can redeem most of it on food/drink but just something to be mindful of if you also book that rate. Overall a lovely stay, I would stay again and in their sister hotels also. A very good impression of the brand.

The staff were all great! Really nice, kind and helpful regardless of position - good staff and service really does make a stay much better.

There is a lot of construction work going on outside of the hotel area therefore you can hear work taking place at night depending on your room. Also, the access to the canal area was blocked off directly from the hotel because of the surrounding work taking place. The pool area was very small.

Rooms are big enough, breakfast was always nice, staff are really friendly, all were very helpful Sidu Nadim Moksh Mahmoud Zarak

More restaurants will be nicer, tiny gym

I have been visiting Dubai for many years now and usually prefer the Palm resorts. For the first time going to a more central area like business bay, my friends and I were very impressed by the facilities and absolutely appreciated the staff. Location was ideal, no matter the traffic and being here on New Year’s was just as smooth as a regular day! I did have some discrepancies with Booking.com descriptions as they mentioned a room with 2 big beds but the property does not have 2 big bed rooms. The hotel staff and management was extremely understanding and amazingly accommodating to this issue and really fixed things well.

Nothing bad to say whatsoever! Just make sure Booking.com fixes the room options to avoid confusion!

The location was near the center, approx. 2 kilometres walk to downtown, Dubai mall, etc. Very easy & cheap to get a Bolt/Uber from there. The hotel staff treated us like queens, very polite and attentive. They were checking in on us several times per week and encouraged us to be in touch in case there was anything we needed. The room was beautiful with two big & comfortable single beds. We had a great view of the canal from the 12th floor. Cleaning was done every day. Breakfast was amazing with several options to choose from. There was an omelette and coffee station with a barista. We also went to Soluna Beach and had transportation from the hotel. That was a great way to spend an afternoon. We also had our own pool at the roof top of the hotel. It was super easy to order drinks at their pool by using QR-code. The hotel had an ATM. Also the Wifi connection was strong. Next to the hotel was a minimarket.

The only thing we would have needed, was more sun beds at the pool. The pool was quite small and there were about 12 sunbeds for this huge hotel. All of them were often taken.

Everything was perfect and clean. We specially liked so much the greet that the guy of the luggage gave us, he was so gentle and kind. We absolutely recommend this hotel!

The hotel is located in a fairly quiet area of Business Bay, close to Dubai Mall, Burj Khalifa, and other attractions (Miracle Garden, Butterfly Garden, Aquarium, Frame). The breakfast was varied and very good (fruits, pastries, and juices were always available). The staff was extremely friendly.

This stay was a very pleasant experience. I explored new places that impressed me. Honestly, it cannot be compared to other Muslim countries I have visited in Asia and Africa. The people are very relaxed and kind. During the 8 days I spent in the UAE, I did not have the opportunity to see any police officers. Quality prevails everywhere. What impressed me most was the cleanliness, which often leaves much to be desired in major cities. Even though the flight was long, I regret nothing because I discovered a completely different world, one that is diametrically opposed to the world I live in.

From the staff, the room, breakfast, orange juice, everything about my stay was amazing. I was able to check in early and pick if I wanted a room on the high or low floors. The staff is really nice and attentive towards their guest. The room are a decent size. My room had a balcony which was nice. Overall, I love my stay. Shoutout to Niko and the male receptionist whose name I forgot but it starts with a J! They were amazing. The hotel is new just opened in Nov 2023 also.

I would prefer if the bathroom was a little bigger but it was fine. There is construction going on in the area so it may be noisey for some but it didnt bother me.

Adi went above and beyond! Stellar service and truly appreciated,We highly recommend this hotel to all and Look forward to visiting again soon.Love Love Love this hotel and all warm welcome while arrived and in morning too by amazing service.

Well Maintained Property, Welcoming Friendly Staff, Nice Spacious Rooms with Excellent Airconditioning, Excellent Spacious Restaurant Facility with Quality Food, Plenty of Car Parking & above all very reasonable price.

The parking slots are bit narrow. The bathrooms with our wing were bit small.