The hotel is lovely and they are making improvements which you can see will be beautiful when finished, the improvements didnt impact our stay in anyway, we had a lovely stay and staff were very helpful and polite. We had dinner at the restaurant, the food was amazing, we all were very happy with what we ordered and we were spoilt for choice with the menu. We had breakfast the next morning, it was very reasonably priced and was cooked to order, we all loved the hotel and we would definitely return again.

The room was very spacious, very clean and modern, the food both for breakfast and dinner was super yummy and the staff, especially Nicole super helpful and friendly

The only minor thing is, the arrangement of the sockets in the room, I'd have liked if there'd been sockets on both sides of the bed and closer to it

How close it was to where we had to be. The staff were all very nice and nothing was an issue. The rooms were very spacious. The food was amazing. The price paid was very reasonable compared to most hotels at the moment.

I think there is decorating going on as you noticed it walking to the room and the smell of strong paint. The room had cobwebs and spiders on the ceiling but apart from that it was fine for what you paid.

location, large bedroom and very large double bed

bathroom needed updating. there were rusty screws in the support handle on the bath wall and there was some mould in between the tiles above the bath. The base sheet of the bed wasn’t large enough to cover the bed completely leaving my side of the mattress exposed.

Large rooms and very comfortable beds. Everything was provided in the room such as hairdryer, ironing board and iron, tea/coffee station. Was a very pleasant stay.

The shower in our bedroom only had lukewarm water…and also due to the shower having no base the water got everywhere on the floor in the bathroom.

They were very accomodating, although i did send a request to have my little dog with us (which wasn't replied to) they let us stay regardless. So fair play there. Much appreciated. If anyone is booking with Booking.com and see they allow pets, its not your pets its actually only Service Dogs. I did not know this until we arrived with our miniature Jack Russell and was stared at coming through the doors by about 4 staff because we had our dog with us ha 😂. (like i had said before error on their part for not responding to my request) but they accomodated us which was super nice of them. Also they allowed us to come freely in and out a side door for our dog to wee. All in all a great stay. Thank you 😊

The double beds in rooms are 2 single beds put together, i woke up with a very sore back and one was higher than the other so i kept rolling out. I'd probably suggest different beds put in. Don't get me wrong i still had a good night sleep even if i did wake uo with extra pain. 😊

I stayed here a couple of times in November during Covid on flying visits to a relative, so I knew what to expect. Wanted to stay 3 nights but only one available. Too few hotels in Banbridge. Thought the price would have gone up, pleasantly surprised it hasn’t. Good value breakfast. The cats were just as friendly as last time…Fluffy and Princess. (Have to stay outside though.)

Availability.

The lovely staff, the wonderful room and comfortable beds. Breakfast was very good and we loved walking into the beautiful dining room. The surroundings are beautiful so you're immediately in a great vacation mood. The menu is to die for! Please try the steak sandwich and the sirloin steak, because they are amazing.

Water was very hard to get warm and we sadly did not have a bath. But that did not bother us too much.

Went for a wedding so only used the room to sleep and have drinks before hand, the staff were very very good! They were able to check us in early and provide anything I went to ask for at the front desk! Very friendly people!

The bed was two single beds pushed together so there was a bit of a gap in the middle which wasn't too comfortable

Lovely staff and excellent food.. Staff worked throughout 24/7 including bar facilities. Plenty of parking. Hotel getting redecorated at the minute but didn't effect our stay at all. Lovely spacious rooms too.

Only down side was the distance to our room and no lifts at the property, carrying bags with children was a hassle but thats clutching at straws to find a negative