I loved everything about this 18th Century Hotel. It's beautiful., Top floor has been totally refurbed, Jacuzzi, 32''TV, and enough space to swing a horse. Shops, and takeaways on the doorstep. All the staff worked their feet off the floor on one of the busiest nights of the year, and even the cleaner was very polite on our way out. 5 Stars from me.

I'm not sure, The bar was very reasonably priced, and the draft beer was good. Maybe just the smell of damp carpet in the Concert Room and the Cigar Lounge due to it being shut down for so long during this Covid crisis. Smell quickly goes when you start looking at the art work from times gone by.

Rated according to Great Britain which is so amazing. If this hotel is anything to go by it truly represents the beauty snd quality of Britain and their care and attention to detail. Just beautiful! The perfection is exceptional! Clientelle are the creme de la creme. Britain is almost as great as this hotel. It goes hand in hand. Hats off to all involved. Almost speechless if I didn't have to much to say! Spectacular!

Everything was perfectly British. Nothing negative to say it really does sum up British quality, how could anyone ever be disappointed?

The room wasn't modern, pretty basic but was comfortable, staff were friendly, breakfast was self service and was lovely, you had cereal, yogurt, toast, tea or coffee, juice and the full English, only let down was there weren't any mushrooms but can't really complain it was delicious. I would stay here again.

There was no room to park, we had to park on a 24 hour pay and display which cost £13 rather than £5 that the hotel was charging, although it is stated that there were 100 parking spaces and 6 disabled parking spaces, there were none available, and the cars were parked so close it is a wonder anyone could get in or out, including the disabled.

The location where it was

They told us the hotel was closed then they reopened it with out telling anyone it was reopen then charging full price were we should had a discount for the inconvenience they put us though changing hotels then back again and also toilet was leaking water on the floor i asked to change rooms but would not let me they said they would fix had to wait hours for it was fix had to keep using toilet downstairs this is the second time they rueing my hoilday i wont be going back there again should have had a discount for the hussle they caused.

I love that building, not up kept by Brittania, who are famous for that, it’s great when it goes well there, but lots were complaining, I like the space, and if you get a decent room which we did, it’s lovely. We got a room for 3 with a sea view, that we didn’t ask or pay for, last minute email from booking.com. The beds and bathroom and towels were very clean.

Brittania cuts corners, there is the usual dust, the windows you can hardly see through, the toasters were condemned, the smokers crowded around the entrance, car park had too many cars on it, all parked down the centre, pillows were solid, it didn’t spoil anything for us.

Brillant location right next to everything (beach, town ect), Seen a few other reviews about it being outdated but if you dont like period buildings then dont go simple, being a period building has some lovely original features. Staff were very friendly and helpful, at check in asked if the room was a smoking room was told it wasnt just asked if we could be swapped to a smoking room and was given one so they were very accomadating. Had buffet breakfast included which hit just the spot in the morning aswell as on site bar

location large clean room parking on site

could do with a bit more selection on the breakfast buffet (no selection of eggs (scrambled or pouched ) just fried no hash browns no selection on bread it was just white only 2 choices s of cereal juice machine only had orange or water and restaurant was closed at night so had to eat out every evening which was a shame it just needs a few more touches to the breakfast but what we did have was very nice and hot

I just love old buildings, yes it's a little tired but it's also one of the cheapest places to stay. You can't have it both ways. The towels and bedding were spotless. Think the pillows and duvets were new. As was the hairdryer, that was still in the box with the wrapping on. Location was really good, just a short walk into the hustle and bustle but also able to walk straight into the quieter part of the beach for a walk. The kids loved it

The pillows were a little on the bulky side. Weren't any towels or hairdryer in the room but nipped to reception and picked them up. Kids not happy about the lack of WiFi but not really any big issues.

After reading a few bad reviews we still decided to book the Metropole because it was very close to a venue we were going to. We found it very good. The public areas are very grand. It’s very clean & the staff were very helpful. Would definitely recommend.

I always love the location of this property, right on the beach and within easy walking distance of everything we need, plus it’s own car park out of the way of everyone.

the only negatives are the bed. I’ve stayed here a number of times and not had a problem but this time the mattress was so hard and uncomfortable I felt like I was sleeping on the floor and it made it worse that there was only 2 flat pillows in total which made sleeping more uncomfortable.