The hotel was nice with good facilities, pool, jacuzzi and restaurant. Staff in the restaurant were very friendly and food came out quickly. Bathroom was clean and so was the room. Easy check in and check our with reception being informative.

There were no sockets by the beds which always is a little frustrating. The door handles were very loud when closing and at all hours we could hear people slamming there doors closed. Think this may be cause people werent catching the door just letting it swing and was very loud. Would have been good if we were put in a section with other families as having a 3 year old hear doors slamming wasn't great but this would not put us off staying again just something the hotel could look at upgrading.

Plenty of parking. EV charger on site although I didn't use it. Room was nice, if a little warm. Dinner was good. Checkout was fast. Great location, short walk to the river front & not too far to walk into Broughty Ferry.

Room doors slam if they are left to close on their own, this has always been the case here. In order to charge items to your room you need to present the small card which comes with your room key. This was not explained to me on checking in, nor does it say so on the card itself, so a little embarrassing that having ordered a drink at the bar I then had to return to my room for this card

The location of the hotel is good. You are a short walk to the village and the beach with lovely walks along the esplanade. The staff are friendly. The bar is inviting and there is always good people watching to be done. Especially when there is a wedding party. The room was quiet and cosy.

The room was small, but was enough for our needs. Breakfast was a little uninspiring for us. We are vegan and had the choice of a few options but nothing that we really liked. Some fresh fruit instead of tinned may have been nicer . In fairness we never asked for any other options and we are not big breakfast eaters. For the same reasons we did not eat dinner in the hotel. Previously, we did not have to pay to use the pool and gym. It now costs £10 per person.

Our room was clean, comfortable and spacious. We could open the windows a bit which was good. We had everything we needed. Breakfast was a “serve yourself” affair which was fine. The staff brought food orders and there was no problem with that. Dinner was basic, but good and it was possible to get food that was not riddled with chilli peppers and other hot spices. The waiting staff were very welcoming and helpful. The pool was at a nice temperature and the spa pool very soothing after a day walking on pavements.

No tomatoes in the breakfast buffet and the bacon was a bit dry and hard by the time we got there. The rubber/plastic mats in the pool area were very hard on my old feet.

We had a warm welcome on arrival at the hotel. The place has a lovely relaxed and welcoming feel, we felt at home there straight away. Our room was comfortable, quiet and spacious with a nice bathroom. We absolutely loved the pool and spa facilities which were well worth the small extra fee to use during our stay. I had a wonderful massage from Christine which was a good price and easy to book too. The bar has a good vibe with well priced drinks and snacks. The bed was comfy, and you can cast your own shows to the TV which was excellent. It was easy to book a table for dinner, the food was tasty with a home-cooked feel to it. Service was good.

The hotel is a short drive/25 minute walk into the centre of Broughty Ferry meaning we needed to drive/take a taxi to go out there for dinner and drinks. It was worth it though.

The staff were excellent and extremely friendly. We were able to check in when we arrived which was before check in time. The lady at reception was lovely. Breakfast was great. Great variety, abd staff so welcoming and nothing was a bother. The hotel grounds were lovely. Great location too. The bedrooms are a little tired and could do with an upgrade. Spacious for a family of 3. Pool was great, but was a bit excessive to have to pay extra for it.

The bedrooms could do with a big upgrade and ventilation could be improved Charging residents for swimming was a down side

I booked the cheapest room wich happend to be up two flights of stairs, my colleque asked if there was a lift they said no, he walked back into the bar and a member of staff followed him and they gave me an upgrade free of charge on the Ground floor(ive had a heart attack and have a device ICD fitted),so well done Best Great Western, and thank you, great staff and a good breakfast.

Nothing great location quiet and good facilities i would recomend a stay if in Dundee or passing.

Good basic choice for breakfast, hot, fresh and replenished as needed. Hotel was clean and tidy. Good swimming pool with steam room, sauna and hot tub. Lots of parking. Good basic choice of hot food in the restaurant if you are looking for gourmet or world class this is not the place to choose, but as a basic with a good choice of hot fresh food it was very good. I learned that you can get cocktails on draft, I wasn't brave enough to try one but maybe oneday. Good value for money.

Wish the guy on reception had made it clear to my son in law that he was taking the payment from his account, as I had booked the rooms and I was supposed to pay for them, that really really irked me. Seeing as they had my card details on record there was absolutely no need to do that. Actually it really annoyed me.

The location was really nice, just far enough out of the way of Dundee city centre to be quite secluded, and close to Broughty Ferry beach just off the Tay, but close enough to drive into Dundee in around 10-15 minutes. The rooms were good size, as was the swimming pool and the breakfast served was good too.

I wasn't made aware when I booked it that payment wouldn't be taken until arrival so that stung slightly as I thought I had already paid.

Bathroom! .( in a single room too) . I hate showers. The staff, all the staff were excellent. Just lovely. Great pool, ect- just great. Restaurant and bar Parking I was unable to stay longer. I would have loved to, perhaps another day.

The room was so so hot during the night, unbearably. The window only opened a little, I realise the reason why, but it wasn't enough to cool the room. So I didn't get much sleep because I kept waking up far too hot. What a shame.