Great place to stay. Very friendly and helpful staff. Excellent location. Great facilities -- tennis, pools (inside and outside), putting green, croquet lawn. Comfortable.

Food is expensive. Decor and furniture in some places a little tired.

The staff were amazing especially Michael the waiter .aswell as the facilities too.pool area and garden were beautiful

The room we was in which was 308 was very dated .the carpet was dirty.the bath was a jacuzzi bath which didn’t work and if you filled the bath up about the holes then black mould came out into the bath.the shower pressure was very poor too.cleaners only came in to hoover and change towels and we was there 10 days to me the toilet sink and bath needed cleaning.the breakfast was buffet style plenty of choice but the cooked breakfast was just warm/cold.my mum went to get some bread for toast and it was mouldy!..it’s a shame as the staff are really good and will do anything for you

Considering what I had paid for my room, I was pleasantly surprised to find I had a bedroom with ensuite facilities, a separate lounge with kitchenette and a balcony with views out to sea - incredible value The "Winter warmer" offer for food was also incredibly good value and the price of the breakfast was less than I'd have expected to pay - probably the best value booking I have made in years! Having a hotel with gym and swimming pool was a bonus as it meant I could try to offset some of the extra weight gained at Christmas

The décor was obviously dated, but everywhere was clean and tidy - I could tell that some work was going on whilst I was there and this place offers excellent value

I stayed in a suite which was well equipped and had everything I needed. It was lovely to have a balcony with a great view, so relaxing! You had to pay extra for breakfast. Breakfast was a buffet, with eggs cooked to order. There was good variety in the buffet - it was worth the extra payment. The hotel offers swimming pools, gym, croquet lawn and more. The heated outdoor swimming pool was the only facility I used - it was small but absolutely gorgeous. All the staff I interacted with were kind, helpful, efficient and professional. I felt really safe staying there alone. The only negative thing was slightly low water pressure in the bathroom, but this was really a very minor issue.

To be perfectly honest, nothing. It was a lovely hotel.

I enjoyed my room as it was a whole apartment. It was warm and had all I needed and more for a restful weekend. The location was very good as only about fifteen minutes walk to the town centre and train station. The walk to the beach was a very pleasant stroll through the beautiful well kept gardens and through a private gate. The receptionists were always very helpful and friendly. It was useful to be able to store my main luggage in their left luggage on the Sunday after I checked out to go to the Junior parkrun in Phear Park to volunteer.

My room did not have the prettiest view from the windows. But I guess not everyone can have the seafront apartments /rooms. The view from my windows was of the apartment opposite.

I took my husband and 2 children for a few Easter break holidays. We were aware that the weather would not be the most appealing, the prediction was for rainy days, the reason why I chose a hotel with an indoor swimming pool. Our stay was amazing! The kids had a great time at the pool. The facilities are great, clean and nice. The apartment was very spacious, comfortable and clean. We had a 1 bedroom apartment with a kitchen and sea view. The room was bright, everything worked perfectly. We could not enjoy the outside much due to the rain but in the time we had we saw the gardens and outdoor facilities they are very nice and well maintained - I can imagine how amazing they must be during summer. In general, we loved the stay, staff and facilities. We will return!

I loved everything

Think we were upgraded to a two bedroom apartment rather than the one we booked, nothing was mentioned checking in at the reception on arrival so that was a nice surprise! Lovely view of the garden and sea and the beds were comfy. Using the swimming pool was a good experience very warm and nice to have a jacuzzi too! Breakfast was ample and delicious 😋

Not much really, the rooms are little fawlty towers! Furniture looks dated and so does the kitchenette but it's all functional! One little gripe is that the floor boards need repairing or replacing especially in the bathroom felt like I could've put my foot through them!

Good location for the event we were attending. We booked a budget room and had an unexpected upgrade to a suite with sea view on arrival. Beautiful gardens and we made use of the leisure facilities during our stay. Using the pool, jacuzzi, gym, stream room and snooker room Furnishings alittle tired and outdated but all clean and tidy and fit for use. Bed was comfy. Nice quiet room Had a fabulous breakfast and evening meal at the hotel. Staff friendly and helpful definately would use this hotel again.

Shower in room wasn't great! Used shower in the leisure facility which was fabulous.

The location was amazing, few mins walk to the beach and about 10-15 mins walk to the restaurants on the beach. staff was brilliant and very helpful.

We stayed in two rooms, the one with the balcony was amazing, sea view. Second one without a balcony, very uncomfortable bed (when the bed was brought into a bedroom, bedroom doors wouldn’t close. Bed was very unstable and quite dangerous to sleep in. Sofa bed extremely uncomfortable.

We stayed in one for the 2 bed apartments, which had amazing views of the sea and surrounding area. Apartment was clean and had everything we needed in the kitchenette. Comfy beds. Staff were very friendly and helpful. Enjoyed the use of the swimming pool.

The use of lift would have been useful for my elderly mother, but we chose the 2nd floor apartment to get the amazing views, as we knew she could manage the stairs slowly.