Very Good Breakfast, do not miss out, probably one of the best Full English brekkies going in the region, no joke, it’s excellent. For me, a shame as supper was no way as good. This doesn’t include the roasts, they are good and if you are not vegetarian, have the soup, make sure the dinner roll is hot, with butter, yum! Then have the roast, table service isn’t happening unless you request. It’s easy to see the staff are excellent and do everything to help, the place gets busy, that’s not a fun environment to work in, I know because I’ve been a waiter and it’s a lot more fun being the cover!

Very helpful staff, great facilities & décor, location is just off the coast & cliff paths with access below the tennis courts. Room was made up every day & very clean. Wi-Fi required registration then worked well.

Room guide did not include all of the information that I would normally expect, e.g. info about local buses (where the stop is, times, fares, etc.) or other places nearby to eat. Place is a bit of a maze and sometimes information is given relative to other things that you don't know where they are, e.g. "Lift is off Red Room" but where is the Red Room?

The room was large and we had a great sea view (which I had paid extra for). The bathroom looked as if it had been recently refurbished with new fixtures and fittings - excellent shower and pleased to see that the toiletries supplied were eco-friendly. The room was very clean and bed was comfortable. Staff seemed friendly enough (though we didn't really have much interaction other than booking in & checking out). As we were visiting a friend we didn't eat at the hotel so cannot comment on the food.

The decor of the bedroom area looked a bit dated (old fashioned) compared to the newly refurbished bathroom. There was only one chair despite there being space for 3 people to sleep and ample space for an additional one, rather than one of us having to perch on the bed. (We didn't bother asking as we were only there overnight). The woman on reception claimed that they had upgraded us to a sea view room, however I had actually already requested this when making the initial booking and paid extra for that - the actual payment taken at the hotel was more than expected considering that they claimed we'd been given a free upgrade and parking was supposedly free for guests?!

Breakfast was excellent. Well presented & your staff are all good. The morning smiles make a difference & the ability to help positively makes a difference.

We pay a lot so charging £4.40 for the car to be parked is bit of an administrative exercise that shouldn't be necessary. It's hard to reach the hotel by public transport so I guess that most people come by private car or taxi.

The breakfast was well presented and the waiting staff were super friendly. The room could perhaps do with a view as it is a bit corporate feel but by the same measure I think the location works well for the kitchen as it is an old hotel with bits added on so I think they work with what they have. It works just fine.

There is not anything I didn't like. The Hotel is so interesting. I liked the creaks on the floors I liked most things, nothing really grated at all.

I arrived late and had a snack and drink in the bar area which was nice and quiet. My room was perfectly adequate and the hotel location was the main reason for staying there - lovely views out to sea, nicely kept garden and perfect for long walks along the coastline path. Parking was easy.

Everything was fine - a reasonably priced hotel in a nice location which is understandably very popular amongst the retired community, but nothing not to like about it.

The staff were great and always helpful, and the location worked well for a trip to East Devon. A short walk to the beach and easy drives to multiple Devon attractions and activities (Kent Cavern, Lyme Regis etc.). Pools were clean and lovely and there was plenty for the kids to do at the hotel - entertainment some nights, play areas and soft play. Great for families!

The breakfast is very basic and could do with some improvement - some cheese, cold meats, additional bread types and rolls. Some more fresh fruit options. The family rooms are a bit tight with more than 1 child but comfortable and everyone did have a bed. Other than that, great family stay.

We loved this hotel. We had a lovely room which was very clean and as we arrived it was a heatwave so the air conditioning was a bonus. The breakfast was served in a bright conservatory and was superb. The staff especially in the restaurant were very friendly. It is a dog friendly hotel and our dog was allowed to come with us into the lounge area. The gardens are beautiful, a real asset to the hotel. A short walk from the hotel was a leisure complex with restaurants, a lovely pub and children rides/ Go Karts.

Everything was excellent

Lovely location near beach and all ammenities. Smallish room but very comfy bed; would suggest offering some soft new pillows as three out of our four were hard and lumpy. Very nice bar and leisure areas.

As above, need new pillows. As an asthmatic I found that the chlorine smell from the pool seemed to get into all areas which meant I ended up with a sore throat and cough but not sure what could be done about that. It would be good if you could eat in the restaurant a la carte without having to have the full menu.

It wasn't made clear at the time of booking that there would be a £4 surcharge effectively for car parking as I was booking through a 3rd party whereas directly through the hotel would have given free parking. It's like choosing a restaurant based on its menu in the window only to be told subsequently that you'll be charged for using a plate. Highly dubious!