Clean, comfortable room. Great shower - like, really great. Convenient off road parking. Local Co Op nearby for an end of night bottle of wine. Digital TV with more than ordinary terrestrial. Mini fridge in the room to keep my travel snacks cool.

Wi-fi was intermittent - I lost connection on my second night. A random smoke alarm (or other alarm) started ringing circa 11pm - but at least pleased to know the sounder worked. Breakfast was nice, but pricey - £20, and only one sausage on my full English.

We arrived from Ireland on an early morning flight to attend a wedding in the area, our check in wasn't to be until 1430. Jackie at reception and room staff sorted out both rooms for us for 1130 to allow us time to get ready which was so helpful as wedding was at 1530. Thanks again also to Jackie for arranging taxi's and advice about atm locations etc. We had breakfast next morning with plenty of food, tea, coffee etc and breakfast staff were very obliging

Nothing to complain about, the rooms were what we expected clean and warm location is good, what more do you want?

The location was good for trams, 10 minutes from the hotel. Lovely charactor property. The interior of the old part of the hotel still had all its charms of the past. Warm and welcoming when you entered the building. Lovely warm welcome from the staff. They were more than happy to answer questions or just chat.

The part of the hotel I stayed in didn't look that welcoming, it was a modern build. Once you entered the building, it was warm and very clean and a nice fresh smell. The room was very clean. The bed and and pillows were really comfortable and cosy. Bed linen and towels were lovely and white. I had a fridge and microwave. Kettle and plenty of tea and coffee. Had breakfast, a continental, plenty to choose from. There is a full English breakfast available. Overall it was amazing value for money, they could easily up there prices for what they are offering. Will definitely stay again.

Staff are very friendly and helpful Although the decor is a little dated, everything seemed clean and tidy Good location, lots of shops and places for food nearby Plenty of parking, car park can be a little tight but it’s fine Building is interesting, some of the windows have a stained glass type design etc

I think the normal double rooms are quite small, fine for one night but I would suggest the superior doubles are much better for multiple night stays, they are also a lot quieter Some of the rooms could do with more plug sockets in general/plug sockets closer to the bed ideally It can be very warm, especially in the corridors as the big radiators always seem to be on

I've stayed in this hotel alot normally I get the double standard room which are value for money. However this time I booked the superior double. Not so much value for money the TV didn't work at all. And the shower/bath seal was broken and flooded the bathroom floor!

I've stayed in this hotel alot normally I get the double standard room which are value for money. However this time I booked the superior double. Not so much value for money the TV didn't work at all. And the shower/bath seal was broken and flooded the bathroom floor!

This is a very peaceful location very close to the people I was here to meet. Advantages of this hotel are the beauty of the building and grounds, the quietness, the off-street parking, the helpful staff, plentiful ground floor rooms, warmth, tea kettle at the ready, hot water in the shower, and a comfortable bed. I was very surprised - and pleased - to find a microwave oven and mini fridge in my room! That isn't unusual in America but these were the first I have found in a UK hotel. I was really happy to see a shower head attached to a hose but even more pleased when the shower head was low enough to reach and fairly easily removed so I could spray water where needed. The staff was very helpful. The man at check-in helped with my luggage, walking me to my room and showing me how the security codes work. After I returned from my meeting the next day the young man cleaning the rooms helped me get back into my room and topped up my supply of sugar packets. When I extended my stay the guy from reception was able to do that from my room and save me the walk back to the main building.

I arrived after a very tiring day so I didn't like what seemed like a very long walk to my room. Doing that again in the morning didn't seem like any distance at all. This is not a brand new hotel and the hallways and rooms show a little wear, but it is still clean and comfortable.

We had a very warm welcome, despite it being -6°C from Rashid. We found our room to be warm, clean and very well equipped. Raheem made us a very lovely breakfast and was extraordinarily attentive.

This property seems to get a bad rap, yes it is a little bit tired in parts but we had a perfect stay, that exceeded our expectations. It was excellent value for money and we would definitely return. Thank you

The rooms were nice and clean, location was great, near to the tram station and easy for us to get to our gig at the Emirates. We arrived early as we had to be at our gig early and the staff were amazing, managing to get us checked in early so we wouldn't miss it. In the morning breakfast was lovely with a good selection of food, very hot food and cooked great and once again the staff were fantastic, friendly and helpful.

Nothing

its a lovely hotel, room was clean and comfortable, there's no bar , but the breakfast is lovely good portions , there's a lovely lady called Jackie she did everything she could to make our stay very pleasant and nothing was too much trouble for her , nice place to stay if you want somewhere quiet to de- stress , shops are local and there's a pub where you can eat just down the road , would recommend

Friendly prompt efficient attentive customer service from the receptionist and the breakfast waiter. Comfortable spacious clean room, comfy bed. Easy to get a wi-fi signal. Easy to switch on and use the television. Delicious filling breakfast.

Have more options for a fried breakfast like black pudding, white pudding, fried bread