The room had a double aspect of Green and road at side. The bathroom including a shower with hand rails and written instructions for operation of shower and non slip shower tray. Appreciated two chairs in the room and coffee table. Novelty with four poster. Help by Ken to relocate us and very helpful during our stay. Thank you. Well impressed with help from staff if had a problem. Breakfast was as much or as little as you would like and nothing was too much trouble. Thank you to all the Staff.

Switch to turn off light could do with being higher than the headpost in the middle of the bed. Needs a bedside light both sides of the bed. Luggage holder missing screws but managed to work.

I arrived with a group of others by bicycles. Fantastic secure cycle storage as promised. Super friendly staff, excellent value evening meal with a group of 13 & all meals came out within a few minutes, service & staff 100%.

We arrived cold & wet after a long bike ride, only 50% of group managed a hot shower the rest of us ended up with cold showers, water pressure in hotel obliviously if lots of guests showing at the same time. Also heating only working in half of the rooms & electric heater plug in my room was taped up with gaffer tape. Requested breakfast the night before for a group of 13 at 7.15am rather the advertised 7.30am, but chef wasn't up for it. On a plus side we ordered a 7.30 & all got our breakfast by 7.45am, breakfast & service absolutely great.

I came for the spa day, the food was lovely. The treatments were pretty good,

more water stations need to be around. Free tea & coffee would have been a nice touch. I thought the pool might have had more luxurious touches- it was very basic and could have had been better. i.e. one jacouzi isn't enough- someone was in there the whole time so we didn't get in. The steam room could have had eucalyptus - just some extra bits to make you feel like you've had a bit of luxury and someone cares.

Hotel is in a lovely location, being just across the green from a lovely pagoda and view of the sea. Staff are very friendly, and happy to provide directions to public transport - and even a USB charger after I'd lost mine! Breakfast options were good.

The room I booked was a little small, and dated in it's decor/facilities, but was expected at the price point. The bed was also a basic spring mattress with no topper, which some people may find uncomfortable.

Hotel was clean and breakfast was lovely would definitely visit again. The manager and staff were lovely and very helpful.

We had difficulty the first night as our front door key didn't work but a quick phone call and the nember of staff working came and let us in. A new key was issued the next morning at reception. So it was not really a problem.

The food was very good, but staff shortages in the kitchen meant that it sometimes took a while to get served in the evenings. The hotel is advertising for staff. This is not a criticism - the staff worked very hard to meet everyone's needs, and it was a very busy bank holiday weekend. The location of the hotel was ideal for our needs, but perhaps their website should make people aware that they are unable to offer wheelchair access or ground floor bedrooms. The standard of accommodation in the bedrooms was excellent and the staff were always helpful and courteous. All 25 of our party thought it was a very good hotel.

See above, but there was nothing that spoiled our stay.

Breakfast even if you did need to pay for it( I didn't because it was included with the price) is very good. Great selection and you can add or remove anything you like on the menu.

WIFI signal, at least for me, wasn't that great, kept dropping. This was possibly because of being located on the top floor of the hotel, in previous visits its been fine when I was on the floor below

Nice large room, bed and bathroom. Clean and matched my expectations. Staff very friendly and breakfast hearty and plentiful

The cobbles are noisy outside the hotel and unfortunately one of our nights coincided with about 100 trucks emptying a boat. It started at 5am finished about lunch. Accept this is not the hotels fault The shower never got hot at all... it was freezing water sometimes and I gave up trying to fathom it

Great value for money. This is not a luxury hotel, with basic facilities, but it had everything you needed for a short stay and the staff were very friendly. It is a great setting for the coastal path and the golf course

Breakfast was very good, and staff were pleasant and available to answer any queries. Communal facilities were very nice, and well decorated. The restaurant / bar for evening meals had a good selection, good quality and reasonably priced.

Windows in room, although double glazed, had large gaps around frame, so let in noise and drafts. Although room was generally clean, there was rubbish left in bathroom bin from previous guest. Bed was very creaky and made a noise every time moved.