Friendly people. Loved meeting locals in the attached pub (it only opens on Saturday though). Simple and fresh breakfast. Had dinner once in the restaurant and enjoyed it. The simple view from the room was also a nice touch. The staff was very helpful and we partied with them in the pub on the night we arrived. Mr. Negi, Colin, the other bar keeper, the young girls, were all staff who we had a great time with in the pub. The locals: the lovely couple who gave us advice on local sight, Mr. Murray, they were all lovely people to meet and talk with. I wish they all were my neighbours. Mr. Negi also gifted us with a bottle of the local distillery Wolfburn's whisky on the day of our departure. We would always cherish these memories.

The room felt a bit small, though it was cozy. Overall there wasn't much to dislike. It is a simple motel like property after all.

Lovely hotel. Lots of free parking. Clean comfy room with a big bathroom. Good food lots of choice at breakfast. Friendly helpful staff who went the extra mile. We left our bank card in our room when we left but fortunately it was found by a member of staff who ran after us as we were just leaving the car park and returned it. So a big thank you for saving us the worry of having to cancel or look for it.

It would have been nice to sit in a separate lounge area after our evening meal but as there wasn't one everyone had to just sit at their tables if they wanted another drink which wasn't very comfortable for any length of time.

The hotel was easy to access from the main road,with its own parking.You could walk into town in 5 mins.The room was very comfortable and a brilliant bathroom, all exceptionally clean. The staff are very friendly however not in your face.The meals are just amazing, I loved my breakfast ! and good value for money. I would definitely stay again and recommend it to those who want to explore the north of Scotland.

The only thing would be a lift to the first floor for those who require it

The hotel restaurant was of good value and the reception desk was friendly.

(1) We found that the prices shown on the hotel restaurant menu were different from the ones shown on the menu in our room. We raised this problem with waitress but were questioned of our integrity. With solid proof, the reception desk solved our concern, but the waitress never served us welcomingly hence. (2) The rooms were advertised to be equipped with coffee/tea maker, but in the room we stayed we found neither coffee/tea packet nor kettle.

The location was perfect and the staff were lovely

There was no tea/coffee/kettle in the room. The bathroom lock was broken and I managed to lock myself out of the bathroom unable to use the toilet- staff assisted and were lively but unable to open it- a friend managed to opened it with a ear bud but nothing was done to fix the lock at the time during our stay so, we didn’t want to shut the door in fear we would be locked it! However makes a funny story to tell, memories made!

The staff were all amazingly friendly and helpful. The food at the restaurant was incredible good value along with being excellent (taste wise). Drinks very well priced compared to other hotels and cities I have been in . The room was large and had all the extras one expected , tea, coffee,kettle etc. My full Scottish breakfast in the morning was tasty and rather filling to say the least. All in all a very nice hotel, staff and location. I would recommend it and would definitely stay there again should I require another tour on my motorbike up north

The staff were great! I arrived just after 8pm and I asked the receptionist about ordering food because I missed last orders for food. She very kindly gave me a menu so I could order then go to my room. So helpful. I also chose this hotel because of the EV Chargers in the car park, a great idea and I think more and more hotels should provide a few for residents. Breakfast was excellent too. Thank you, if I visit again then this hotel will be the one I book up with.

Nothing at all! Was an all around excellent experience

The room was huge The bed was huge and comfortable. The shower room was modern and the shower was brilliant. All the normal facilities, hairdryer, iron and board, kettle, tea, coffee, chocolate biscuits A working charger. Absolutely delicious evening meal. Black pudding at breakfast yum.

The walls were very thin. We could hear people peeing in the toilet, opening blinds, switching switches talking etc The poor woman trying to sort out the breakfast rush stood no chance on her own. There was a man, manager? I don't know, he was drifting around doing nothing useful while this woman was running around like a very blue fly. She was amazing I'm just sorry I didn't get her name, she deserves a medal

The staff at the Hotel were all incredible. It was obvious this is a really well run hotel with great people involved. Probably the most friendly team at a hotel we have stayed on over the last few weeks. We had an issue that we needed help with and the reception team came up with a great solution that helped make our stay better. The staff in the resturant for both the evening and breakfast were all really friendly. The resturant had a lot of locals dinning there which is always a great sign.

This a modern hotel close to the centre of Thurso. The staff were all friendly and welcoming. We had a large modern room with a very comfortable bed and a view across the city. It was very quiet at night. The ensuite was a good size and spotlessly clean. There was good wifi and plenty of free parking on-site. The hotel has an excellent restaurant for dinner and breakfast was quick and easy for our early departure.

Nothing. We couldn't fault the hotel.