The location was great. The hotel ia right bybthe water and close to restaurants and little shops. The shuttle picks you up at the sister hotel across the street to go to te Kenai Fjord tours. The staff was very friendly and helpful. They had a little area next to the front desk with snacks and convenient store supplies as well as suveniers.

The room was a bit small, breakfast was charged at an extra $18 and wifi was spotty. Therefore a bit overpriced in my opinion.

The location is right across the street from waterfront park on a quiet part of the beach within walking distance of restaurants and downtown.

The air conditioner/heating unit made a lot of noise intermittently.

Great location. Nice, large rooms that are perfectly fine and clean.

$15 charge for breakfast, but I have learned that you get nickeled and dimed everywhere in Alaska. I don’t know why Alaska is so expensive, but it is.

Although a small room it was very clean and the decor was lovely! Location was good - short walk to the Marine Wildlife Centre

The checkin process could’ve been more efficient with more than the one person staffing the front desk

All good. Comfortable room Friendly staff Street Parking available outside. sufficient in mornings; but full in evenings. Have to use Hotel's parking 2 block away if not available nearby. Great location. Walking distance to shoreline.

Suggest to include breakfast in rates. Quite pricy.

The room & location were good. We passed on the breakfast due to cost.

Housekeeping. After our first night the room was not cleaned as we were told it would be. This happen not only to us but to another friend who was traveling with us and was in a separate room.

Everything went well. Our room was a bit small, but we booked a little later than we hoped so the only rooms left were smaller. We were okay and everything worked out well. Breakfast selection was great and laundry service was free. The hotel was clean and the front desk staff, cleaning staff and breakfast / dining room staff were fantastic!. Thank you!

The rooms could have been a bit bigger.

Room was nice and clean, hotel was in a good location and easy to access.

The air conditioner in the hotel room was loud. The breakfast was tasty but was pretty expensive for a buffet/continental breakfast meal.

The front desk and the entire team around the hotel were amazing! Jose was exceptional! He helped me and my kids have the most memorable experience.

It's a bummer that the continental breakfast isn't included with booking the room anymore. We always looked forward to that.

The incredible customer service beginning with train station to hotel transportation. Location and view of the ocean and mountains from the room, kind staff and their awesome recommendations.

Nothing!