Wonderful staff. Beautiful place. My comment below should not take away from how wonderful they are.

I was disappointed the dogs weren't more accessible. The dog handler said Dash barks so he wouldn't allow him to get our love. As we walked to Dash, the handler was retreating to get away from us. If Dash is so fragile, maybe he shouldn't be there. The golden lab was wonderful. I have pictures if you want to see the retreat. Last time we were there, the dogs had big red bows and were very friendly.. I have a BMW retractable hardtop convertible. The top was up the whole time we were there. When we checked out it was apparent someone but the top down and when returned to the hardtop position, it did not lock in place. There was a terrible rattle in the car as we drove away because the roof was not secured.

The Fairmont in Scottsdale, Princess was very beautiful. The spa was incredible. The pools were amazing.

The service wasn’t that great in terms of the restaurants, and the food was very bland. The breakfast spot I had a smoked salmon on toast entrée, and it was awful the waitress and all of the way staff was terrible, including the hostess, who didn’t want us to sit inside it was cold outside, but we managed to make it work my friends and I. We went to the steakhouse and they over cooked our steak. I ordered room service any overcook my cheeseburger the food was not good and they need to work on that Arce was $5000 for four nights and you would expect excellent food.

The property is gorgeous and the amenities are very nice. We were there over their Christmas at the Princess and the light show was the best I have ever seen.

When we arrived our complimentary water cartons were empty. We had to call twice to get them replaced. The spa didn’t offer day passes to use their amenities so my husband wasn’t able to meet me there after his round of golf. If you want to use the spa you have to make an apt for one of their expensive services.

The Fairmont is a beautiful hotel, with a young, friendly and competent staff. I like the fact that they give guests the option to forego daily room services for environmental purposes. The spa facilities were excellent.

When we booked our room, we were not aware that we were required to purchase treatments in order to gain access to the spa during the days we stayed at the hotel. In the end we paid more than $1,000 for treatments, which were nice, but excessively expensive. We also made reservations at the two hotel restaurants. The steak at La Hacienda was better than what we ate at the Bourbon Steak House, at a fraction of the cost.

1. Beautiful campus throughout - we never left it. 2. Mind blowing Christmas extravaganza! 3. Especially appreciated the Nativity Garden - day and night. 4. People were all super friendly and helpful. Bell staff were great! 5. The head of line privileges for staying at the resort (helped us enjoy full value of paying a serious price :-)

1. The sheets on the bed didn't fit at all, so they came out while sleeping. We had to keep remaking the bed. 2. Would like a "snack" or small meal option place, not all places being full meal. 3. We didn't get any room service for our stay - we didn't request either way, assuming room service was the default. (Towels, coffee supplies, etc.)

Location, Beautiful Establishment, Friendly and Courteous Staff.

Phone navigation leads you to inaccessible dead end. Construction on going and Very Expensive For a one night stay with an 11:00 am checkout time.

love love love the Privado area at the Fairmont Princess!!! it’s a 3-5 minute walk from the main lobby but the rooms were 5-star and it was actually quiet over New Year’s Eve. They threw an amazing NYE celebration as well! the staff were lovely, the grounds beautiful, there were always golf carts available to shuttle us back and forth from our casita. Their Christmas set up was fabulous with ice skating rink and lights everywhere. The pools and hot tubs were heated and enjoyable. we will definitely stay here again!

Quality of food, overall wellness aspect, the SPA!!! Staff so amazing!

Treatment as a single woman by hotel leadership, clearly if I were a man who was strong and persistent I would have gotten all I needed, but being a woman means I get treated inferior and this is not new in the hotel industry. Shame on you hotel staff that leads the reservation process, shame on you!!!!! After having a perfect trip the last experience tainted my experience and not sure the kharma of returning to this resort. TOO BAD as I was a great guest and could be a better future guest, considering I spent close to $10k in the week I was there. Not a good way to do business Fairmont. Think about your equality treatment of your guests, you all need better training as a staff to see how you profile your guests and then treat them differently on how you profile them!!!!!!!

Beautiful resort with lots of on site amenities! Friendly staff & great atmosphere… we definitely enjoyed our stay!

Construction taking place prevented us from parking near to our room. Construction noises were bothersome at times , but we understood. Overall, we had a fabulous time at the resort!

It was super beautiful and activities were great

We just had an incident while we were there that was unresolved . And their was just unpleasant stains on sheets when we went to bed and pulled back the covers