Super big, comfortable space, big shower, dual vanities, big balcony, adult pool, coffee provided in the lobby during the morning, pool bar/snacks available, water features in the atrium of each building, in unit laundry, right off the 101 highway, near good walking and hiking trails around the McDowell Mountains, plenty of parking, plenty of storage in the unit, unit comes with everything you need to do keep up on dishes/laundry, close to restaurants and shopping

Not too much, overall this was a great place to stay for 4 nights. The icemaker in the room didn't work, so we got ice from the hotel's ice machine, but it froze into a solid block once in our freezer. Adult pool was in the shade most of the day and ran out of seats from time to time, small property, could hear kids above us running through the unit

We stayed in the King room with fireplace and jacuzzi tub. The location was perfect for shopping, hiking and dining. The set-up was perfect with kitchenware, microwave and even washer and dryer. The concierge was definitely interested in a 90 minute timeshare meeting in which none of the reviews mentioned, however they were not pushy at all and remained professional when we declined. I would recommend staying here.

The villa was cleaned prior to our visit, however the border of the shower had visible dirty areas. I feel that the bathrooms should definitely be of priority.

The room itself was a entire apartment. Very spacious, fully equipped kitchen. In-suite laundry was a huge plus! The landscaping and maintenance of the entire property was beautiful. Nice pool area, and 2 playgrounds for kids, plus fun games for them to play in the courtyard area.

For some reason I expected there would be a restaurant on site - yes there was a small poolside bar that had a decent selection, which was great. My fault for not reading clearly. But having a restaurant onsite would be great.

The pool was awesome! The entire property was beautiful l. We had a jetted bath in our room which was amazing. The whole place really was an oasis in the gross city!

Everything was great, a suggestion though would be maybe battery operated candles next to the bath… and the waterfall in the pool wasn’t on in the morning when I went to the pool to take a swim before leaving 😢 it was the main reason I booked the room there and I didn’t get to enjoy it, maybe have the waterfall turned on during open pool hours?

Location and vleanliness

They refused to refund or credit my first night and actually had my booking cancellled upon arrival until I expressed how I had called to notify of a flight change prior to arrival and that I was a patient at the Mayo Clinic. I was very upset initially

The larger one bedroom villa was very spacious, and we enjoyed the kitchen facilities and washer and dryer in the room. The pool at the Sheraton Desert Oasis is lovely and there are plenty of lounges. The Splash snack bar by the pool is great. The chicken nachos were wonderful.

We were put in a wheelchair accessible room since the regular larger one bedroom villa rooms were not available. The handheld shower was not ideal. We prefer a regular rain shower type.

Beautiful facility with a superb staff.

Children were unsupervised and running around the pool pushing and hitting each other with pool noodles. They were in the hot tub /spa with toys and footballs . Not a relaxing hot tub .

The villa had everything we needed. The kitchenette was perfect for making light meals. We didn’t know that they had barbecues available to use or we would have bought food to barbecue. Both pools were perfect. I only wish they could enforce not saving the lounge chairs a bit more.

I wish they had a breakfast restaurant. The food at Splash was ok but a bit overpriced. the drink selection was good.

Rooms were a good size and it was in a good location, within 10 mins of the property.

It is a smoke free site, really defeating the purpose of the balcony.

The resort was very well kept, very clean, and staff was friendly. The premises were very pretty, and the pool with waterfall was beautiful. The room was furnished with top of the line items, and especially liked that there was a clothese washer and dryer in the room. The staff was constantly working and keeping up with the cleaniness.

There isn't anything that I can think of that I didn't like.