Everyone I interacted with from Aracelli, Trinity, Joel, Kari, the lovely Hydea, Emma & her bartending game, & the ever congenial Stewart are all to be commended for their exemplary service !!! What an awesome team. Having stayed recently at Ventana's Lodge & Marriott Univ Park, this team bests them all. Don't sleep on this crew. Very humble & capable gen Z peeps. Giving better customer service - ha !! Aint gonna happen Cap'n. Kudos to whatever manager had the acumen to form such a good team !! Droppin tha mike.....

not applicable.

Beds are comfortable. Rooms are full of useful amenities: minibar, fridge, coffee maker, iron and board, hairdryer. Location is not quite downtown but it's quite close to public places, even bus stop is just few steps away.

The tap water in the room doesn't smell good, I checked with the reception he said it's ok to drink but he agreed it doesn't taste good. Breakfast could have made some varieties. It's a bit monotone, same exact type everyday. For me and the group who are Muslims, the breakfast is not really halal-friendly but we got to manage to eat something that we think ok such as: boiled egg, yoghurt, tea, coffee, orange juice, granola.

From the moment we walked into the property, my entire family was extremely impressed. The staff are extremely kind and go above and beyond to make you comfortable. The rooms were large and very clean. Everything was amazing 👏

Some of the restaurants' prices were expensive but the meal was very good. $5 for a soda, $10 for an alcoholic beverage that was very small and $17 for a burger and fries. I have a family of 5, so the bill was a little shocking, but other than that, our stay was absolutely amazing. Customer service was exceptional.

Laid back cozy hotel that lets you truly enjoy all that Tucson has to offer. The place has a cheery holiday atmosphere, staff was extremely friendly and willing to get me quarters for the laundry, and the facilities are ideal for a holiday traveler: a laundry room on every floor, a pool bar open late into the night, a wonderful breakfast, and most importantly for Tucson: shady common areas and air conditioning.

N/A.

This was by far the best place I have ever stayed. The staff is kind and friendly, and some are funny. The room was spacious and clean and we felt comfortable. The breakfast was amazing and the staff at the kitchen were amazing.

I have nothing negative to say about the location, stay or the staff. everything and everyone exceeded my expectations

I liked the fact that all rooms faced in towards the pool and restaurant. The pool was open and that was a pleasant surprise. The breakfast staff was very good and very hospitable. I felt safe there as well

I really have nothing bad to say about that except maybe the fact it was in a busy area

The Rooms, the suite was large and the two rooms made it easy to separate others that wanted to rest. Lots of places to sit and relax. Also the main center of the hotel was beautiful. Lastly, my guy Alan was very very helpful getting me checked in early as I needed to put my stuff in my room to go work. Couldn’t have been better.

Upon arrival you are checked in and given a bag with two bottles of water and a large cookie. The room was excellent and large. You first walk into a large living room with big tv, three-seat sofa, chair, coffee table, desk, sink bar-like area that has a coffee machine, safe and refrigerator. The bedroom was a separate large room with a wonderful, comfortable large bed, another tv, two night stands, large armoire, well lite sink area and separate bathroom with large, fluffy towels. Both the living room area and the bedroom had large, total-sun-blocking drapery to keep the hot Arizona sun from the room. The hotel had a wonderful morning breakfast and a beautiful and very inviting pool.

Only thing that needed to be upgraded would have been the quality of the toilet paper! Everything else was excellent.

The staff was very kind and welcoming, the beds were comfortable and the size of the room was very spacious

The food at the restaurant wasn’t the best and it seems like they might get mold from time to time on the ceiling in the shower

The staff were very helpful. The pool and garden are were definitely a plus.

The beds were very uncomfortable. Homeless walking through the parking lot. Also seemed to be a few people using drugs right next to the parking lot then walking through the parking lot.