nice rooms, clean, quiet. there was an issue when I arrived because there weren’t rooms ready and people were waiting and upset. however, it was due to a staff shortage (which everyone is dealing with right now) and the guy at the desk was doing the very best he could. he was handling it and staying so nice and apologetic with everyone even when they were upset. I really get bad about the whole thing. I was actually on my way to visit someone and had just wanted to drop off my bag so I told them I’d put my stuff back in my car and they could finish my room whenever since I hadn’t planned to be back til late. I just requested my key (which he had ready to go immediately) so I could get in my room later without having to do the desk thing again and when I came back later, the key worked with no issues. 10/10 service

the fridge had this pretty loud annoying buzz that I tried to stop by unplugging the fridge but it’s set behind the lip of a cabinet so you can’t pull it out. so I resorted to trying to drown it out with the ac. also, the toilet had a very difficult time flushing.

Very clean and the staff is very helpful. Breakfast was nice. Large pet-friendly room. Microwave and refrigerator.

I don’t understand the reviews that mention bugs. My room was immaculate. Very misleading that reviewers made negative comments about this hotel.

The staff has excellent customer service skills, they made us feel like home with our family and they were very prompt in responding to our request during our stay. Thumbs up to staff, Jet, Edward and Dale. Thank you guys!

Just tge door at our room 214 was a bit hard to close.

Nice clean room, conformable bed, lots of room.

The toilet seat was dangerously loose and I tightened it myself. The valve in the toilet tank was over filling the tank and water was coming out from behind the flush handle. The water would fill so high in the bowl that I couldn't sit down to go to the bathroom without giving the twigs and berries a swim. Really gross.

The convenience of food and stores. The employees were all nice

I was satisfied enough w my room as i needed it to make possible a family spot for Easter. I would like to say though. 1.the key cards were not working to well with the slider mechanism at the front and back entrances. 2.my room door would not latch shut when the door closes. 3.the continental breakfast would be much more nicer if it consisted of hot foods and milk. But like i ssid my stay was ok and it made for a happy easter.

The room was quiet and the bathroom was clean. The bed was roomy and comfortable. Hotel check in and check out people were efficient and welcoming. I would most likely stay here again if I were to need a place in Fairfield, CA.

I could hear foot thumping above the room during the night. The area in Fairfield has sketchy characters wandering around so it isn't a place to go outside of the hotel. The room has visible repairs done to the wall, just a little paint might help with the ambiance.

The girls (workers) closed kitchen before breakfast ended. It was 9 when I went in there it supposed to be until 9:30. But they eating in there n they had nothing left I guess they didn’t want to cook anymore.

The breakfast could have been better. The main item was missing! But I loved the room and easy access to the parking lot. The room was equipped with what was needed for our stay. The people up at the front were very nice and accommodating. I will stay there again soon!

As I said, the breakfast could have been better.

great location, fairly clean, nice view

disappointed they don’t serve continental breakfast anymore, front desk person said it was because COVID but no one in property was wearing a face mask, jacuzzi water was extremely dirty

The size of the room and having a fridge and microwave.

Due to covid I suppose, when I came in the evening (10 pm or so) tge first night I had to wait for someone to let me in, as the hotel was locked and had to wait for 5 min plus.