Clean room big comfortable bed and room it had a kitchen in it which was nice pool area/ patio is nice. The check in person was very nice, friendly and accommodating. Breakfast was continental not very many choices but was good.

Construction on site inside check in area. People were loud upstairs sounded like they were jumping all night which woke me constantly from my sleep.

I wish we had realised there was a full kitchen in the room. We saw it on some reviews, but didn’t realise it applied to our room. I’m not sure if it’s every room. Worth checking. We were staying before a flight after a long road trip, and we threw away / gave away our food and drink - we could have used it to eat in the room. The hotel is very near the hire car drop off and it is very nice. There is a swimming pool. There is a shop next door selling wine and beer, and some take away restaurants a short walk away.

No bar or restaurant on site. Breakfast isn’t early enough if you have to leave for an early flight, but you can grab and go something.

I really enjoyed my stay here with my kids for 5 days, the location was amazing close to many restaurants and stores plus pharmacies. I enjoyed the fact the had great breakfast and the customer service at front desk as well as from all hotel staff were pleasant and professional. I will definitely recommend this hotel to families with kids. I was very thankful i was provided with early check in and late check out due to my flight schedule.

I didn't like the fact that $ 752.12 was taken from my account in addition to my hotel fees and I wasn't able to get it back until a day before I checked out. That money was for my transportation if I knew that was going to happen I would have used a different card. I hope front desk notifies people ahead of time so one can plan accordingly

The staff were very helpful and friendly - I was able to print out my boarding passes and also they let me get some breakfast items from the breakfast room as we had a very early start the next day. They booked a taxi for us, as it was earlier than their shuttle bus and this was very reasonable. The room was comfortable and we had a good night's sleep.

It was a little further from the airport than I thought, in terms of driving time. I would look for somewhere closer next time.

Front desk person when we arrived was Fernando. He went way beyond helping us and made all the difference. When we arrived at 11 pm, exhausted after flying 12 hours and towing a large dog and 6 suitcases, as well as being advanced seniors, we discovered I made reservations for the next night. Hotel was full ! Fernando spent an hour trying to find us a room, everything was full. We were about to give up , when Fernando found a cancellation…..We stayed 5 nites everything was excellent. An additional note, the grounds are gorgeous

Really cannot complain about anything

The staff was very friendly and accommodating. The room was spotless, warm, and comfortable. The furnishings were beautiful. The shower was sublime. The location was fantastic, as it is right off the airport and minutes from the freeway, while still being quiet. The location is within walking distance to multiple restaurants.

The only thing which could have improved it would have been a hot breakfast, as there were only cold options available (which were still good). I am assuming it is because the dining area was under construction during my stay.

staff really helpful and friendly. had everything we needed for our 1 night stay.

there was work going on which we were unaware of, but this didn’t effect out stay.

Location, parking, staff was great!

Room had not been dusted for a while, coffee maker, tv remote, and hair dryer were missing, but brought upon request. Also, every time the other room flushed the toilet the plumbing in our room was very loud and caused vibrations. Thankfully, they weren’t in their room too often. Room and kitchen needed to be updated since the appliances looked old and tired. Kitchen utensils needed to be replaced. However the bed sheets and bathroom were clean.

Both the young gentleman at the desk when we booked in, and the young lady at the desk in the morning when we were leaving were very friendly and professional.

A little more choice for an evening meal would have been nice. We ordered both the frozen pizza and the frozen breakfast sandwich and they were fine. And we were a little surprised that we had to pay extra for the airport shuttle... but overall happy with the experience.

We had a chef, he was our amigo. He prepared excellent breakfast and even created time out of his busy day to have a story with us. We loved the food and the chef "Amigo" made it even more exceptional experience. Generally the staff were very welcoming

Not sure why guest has to be charged extra amount for cleaning the room. I didn't go for it but I just think that's unfair.