The Inn is set in spectacular grounds with trees, golf fairways and Spanish Style architecture. it's so relaxing. The spa personnel went above and beyond. So caring and attentive. The Indigo Pool is magical and relaxing!

The front desk employees were not knowledgeable about the property and complementary activities. when i checked in they didn't know if my room was near an elevator (i had requested this in my booking). I asked about the length of complimentary classes -- yoga, floor pilates etc. they didn't know anything and said the concierge would know. But the concierge wasn't around. So yes, the location is amazing. Suggest the front desk employees (1st to great the guests) should be more aware of the property facilities not just booking in a guest.

It’s a beautiful resort. The property is secluded and well kept up.

The bubbles in the spa at Pixie pool did not work. I forgot my bathing suit and yoga pants and called within 2 hours after I left and talked with different employees who gave me different information. I was told by security they would get right back to me and never did. The idea of submitting a form with no knowledge of when I would hear back and no mention of procedures if they did not find my clothes. I assume they weee stolen and this is not ok at a top notch resort. I do not like how this is being handled.

being charged $40 a day to self park

Beautiful views and what my friend and I really loved was how friendly, polite and accommodating the staff was. Truly made our stay so enjoyable and want to return some day.

The cushions for the outdoor patio of hotel room were missing so seating a little uncomfortable. The thermostat in room didn’t seem to be working properly and room got a little chilly. Overall, those are so minor and our stay was wonderful.

Rooms were very comfortable, quiet and immaculately clean. The property was beautiful. Staff were very friendly and efficient.

The inn is very nice, but frankly about 50% overpriced relative to equivalent properties. A sour note was the "fine dining" at Olivella. It was mediocre at best and greatly overpriced. Sauces were often too strong, drowning the taste of basic ingredients. The lamb was not sufficiently marinated, giving it a very gamey flavor

OVI is a really lovely place to stay - lots of options for dining on property. The Oak is the "go to" restaurant. Service was a little slow the evening I was there and they apologized for delay due to large party. Food was not as good as it's been in the past. The spa is great but services have gotten very expensive. All the staff are wonderful, friendly and helpful.

I think it would be amazing for the OVI to offer car service into town. Very hard to get a Lyft or Uber if you want to go off property.

Beautiful area, views, and structures.

Being family-friendly resort, it had only one kids friendly pool. Super crowded, and as my kids would say, not fair. Restaurant food has a lot of room to improve, THE OAK and pool side food are the few we tried. Akso a reminder, hot food must be served hot, and vegetables must be frash.

Beautiful setting, comfortable rooms, friendly staff.

Rooms were overpriced. Charge for parking was silly since there is so much parking space on the facility and the room charge was more than sufficiebt to cover the charge. Note in the room about not washing sheets and towels to save water when the golf course and gardens on the property use far more water in the middle of the desert.

They really made us feel so celebrated since we went for our anniversary! Not one person from the staff didn’t wish us a happy anniversary and it was just so special. Everyone was so nice! We can’t wait to come back with our baby girls and plan a family getaway!

The grounds were perfectly manicured. My maid did a perfect job. The spa was wonderful. The breakfast buffet was the best I’ve ever seen.

We left very early at 6:00 am. The front desk & bell hop did not answer their phone which put us behind schedule.