All staff were courteous, responsive, and attentive. Location was good, but not real close to "things to do", other than restaurants, so really appreciated the onsite activities (live band and wine tasting evenings). The hotel was very beautiful, clean and comfortable; felt safe. Appreciated being able to drink wine that I brought with me from home/wineries for a reasonable corkage fee.

The hotel transportation/shuttle services to the local wineries is very pricey. Would love it if the hotel would establish some sort of a schedule for transportation to 1 or 2 local wineries for a reasonable cost to guests. Also much safer for guests to have a designated driver for their enjoyment.

Location is spectacular and peaceful; far away from busy area. Excellent grocery store near by. Everything seems new and well cared of. Tremendous stylish lobby. Restaurant and spa inside. Complementary coffee in the lobby in every morning (and pouches of instant hot chocolate, that was greatly appreciated by kids). Truely above 4 stars hotel. Extra high ceiling in the room. Custom made wooden furniture decorated with forged ornamental sign of the hotel. Robes in the closet. Outside beautiful kids play ground. (Although, i'm not sure that is a hotel property, but still very convenient.) Nice pool, with big stack of pool towels. There was a band playing outside in the restaurant. If you don't want to use laundry service, you can find complimentary self-service laundry on the second floor. (Purchase soap at the lobby for $2 or 3). Extremely handy if you want to wash and dry your swimwear after the pool.

It would be nice to have half and half or milk along with provided coffee mate for coffee. But as it was complimentary not really a complaint.

Room was clean and spacious. Beds were very comfortable. Restaurant has excellent food and drinks. Loved my massage at the spa.

Only complaint is that local residents were at the pool every day with their kids. Kind of ruined the “mom’s get-away” vibe! Residence are able to buy day passes and they took over the pool every day with their screaming kids.

The food was like you made it for yourselfand even BETTER!!

One young lady at the front desk appeared to have a somewhat snooty attitude to me and my friends when she was asked a question. At over $800 paid for a two night stay, that attitude is unacceptable. There was a young man assisting the serving staff in the restaurant and when we asked if we could have a "to go box" for our leftovers, he gave us a "deer in the headlights" look!

Your place is beautiful, the decoration and size of the rooms are amazing. the staff was very friendly and helpful. I had to ask for extra coffee and received enough to last me for a couple of days.

For some reason, my room was not serviced after the first night, I can live without extra towels but not without coffee. also, the electric vehicle charger was not working and never worked the three days I was there.

Hotel itself was too pricey... But, was in a really good location. Liked that there was a major grocery store and really good restaurants very close to the hotel. Gave me options for eating other than at the hotel and paying hotel prices for meals. Also close to wineries. With that said, would have liked it if the hotel offered a shuttle service to a nearby winery so guests don't have to drink and drive. Facility and grounds was beautiful and staff were very professional, courteous, and accommodating. I really appreciate allowing me to check in early. Thank you.

Some kind of shuttle services to winery and casino would be so appreciated.

There was no (Inclusive) breakfast didn’t see that the night before, but it didn’t really matter this time. We got there by lunch and that was interesting.

Lunchtime at the bar/restaurant. Had to find and pick up our menus. Self service until. One question on This survey was incorrect. I did not ask for a quiet room. I needed walk-in shower accommodations only.

Very beautiful hotel, spacious rooms and the pool is great! Love that it has a restaurant in the hotel, and the bar was very nice. It was very close to the horse expo, which was great!

It’s hard to find something we didn’t like. The only issue was our tv was in and out, had a lot of static and seemed like it wasn’t really working. That’s all!

We love the pool and the sheets are to die for. We stay here all the time for our staycations

The room smelled like B.O. when we first walked in. Probably musty from the AC not being on and it being so hot at first. It went away once we turned on the air and got some air circulating. The guy at check ins facial expressions were very misleading (he was wearing a mask) so at times My kids thought he was mad. So he didn’t come across the warmest person at the front.

We liked the hotel, the restaurant, the pool, the fitness center, and the atmosphere in general. Rooms are great.

Check in was supposed to be at 4 pm, but we needed to wait for our room until 5.15 pm. Everything else was great.